Title: Program Manager, Research Affairs Location: Church St South, 100 - New Haven, CT Full time Job Description: Working at Yale means contributing to a better tomorrow. Whether you are a current resident of our New Haven-based community, eligible for opportunities through the New Haven Hiring Initiative, or a newcomer, interested in exploring all that Yale has to offer, your talents and contributions are welcome. Discover your opportunities at Yale! Overview Based at the Yale School of the Medicine, YCC’s Office of Research Affairs (ORA) oversees strategic directives and initiatives for the Center. Working with leadership, the ORA helps foster an environment of collaboration and interaction for cancer center members across departmental, school, and institutional boundaries. The team is instrumental in ensuring that all activities continue to meet National Cancer Institute (NCI) Cancer Center Support Grant (CCSG, P30) guidelines. Reporting to the ORA Associate Director, the Program Manager will work closely with all team members and collaborate with staff and faculty across the organization. The ideal Program Manager is organized, detail-oriented, and passionate about overseeing a diverse portfolio of activities that enable YCC to maintain NCI designation. This is a critical role in supporting activities that lead to high impact and internationally recognized outcomes and achievements. Required Skills and Abilities 1. Strong aptitude with computer applications, particularly with reporting tools. Advanced knowledge of Excel, Word, PowerPoint and InfoReady. 2. Excellent communication (oral and written) and interpersonal skills. Ability to prioritize and manage multiple projects and work independently. 3. Demonstrated ability to coordinate and manage review panels composed of senior faculty, ensuring fair, timely, and high‑quality peer evaluation of internal grant proposals. 4. Knowledge of federal grant funding policies and procedures. Proposal and grant writing skills a plus. 5. Excellent organizational, written, and verbal communication skills, with the ability to interact effectively with faculty, trainees, and institutional leadership. The role requires a track record demonstrating high-level independent judgment. Preferred Skills and Abilities 1. Experience in higher education administration, research training, or program evaluation. 2. Familiarity with grant reporting and CCSG requirements. 3. Pre- and post-award grant administration experience. Principal Responsibilities 1. Develops and implements research operations to carry out specific long term field studies. 2. Hires, trains and supervises field staff providing direction in research protocol, subject recruitment, enrollment and obtaining consent from identified subjects. 3. Develops complex data management systems to incorporate significant data acquired during all phases of the study; reviews progress and assures accuracy and compliance of data being acquired and stored. Generates regular and ad hoc reports for analysis of study integrity. 4. Provides continuous feedback on study progress, and contributes to complex development of annual reports, statistical reporting and protocol design. 5. May perform other related duties as assigned. Required Education and Experience Master’s degree in relevant field and two years related experience or the equivalent combination of education and experience. Job Category Professional Bargaining Unit NON Compensation Grade Administration & Operations Compensation Grade Profile Supervisor; Senior Associate (P5) Salary Range $68,000.00 - $120,500.00 Time Type Full time Duration Type Staff Work Model Hybrid Background Check Requirements All candidates for employment will be subject to pre-employment background screening for this position, which may include motor vehicle, DOT certification, drug testing and credit checks based on the position description and job requirements. All offers are contingent upon the successful completion of the background check. For additional information on the background check requirements and process visit "Learn about background checks" under the Applicant Support Resources section of Careers on the It's Your Yale website. Health Requirements Certain positions have associated health requirements based on specific job responsibilities. These may include vaccinations, tests, or examinations, as required by law, regulation, or university policy. Posting Disclaimer Salary offers are determined by a candidate’s qualifications, experience, skills, and education in relation to the position requirements, along with the role’s grade profile and current internal and external market conditions. The intent of this job description is to provide a representative summary of the essential functions that will be required of the position and should not be construed as a declaration of specific duties and responsibilities of the position. Employees will be assigned specific job-related duties through their hiring department. The University is committed to basing judgments concerning the admission, education, and employment of individuals upon their qualifications and abilities and seeks to attract to its faculty, staff, and student body qualified persons from a broad range of backgrounds and perspectives. In accordance with this policy and as delineated by federal and Connecticut law, Yale does not discriminate in admissions, educational programs, or employment against any individual on account of that individual’s sex, sexual orientation, gender identity or expression, race, color, national or ethnic origin, religion, age, disability, status as a special disabled veteran, veteran of the Vietnam era or other covered veteran.

Title: Senior Case Management Specialist - Program Quality Location: Aurora United States Job Description: Overview Salary Range $21.73 - $23.90 Hourly Position Type FT - 40 hrs/week Job Shift Day Education Level High School Category Admin - Clerical Description Developmental Pathways (DP) has opportunities for Senior Case Management Specialist in our Program Quality department who will provide administrative support to a variety of positions and work processes. The Senior Case Management Specialist is a peer leader and will engage teammates with integrity and authenticity. They will proactively identify problems and seek solutions. Our ideal candidate will possess strong collaboration, critical thinking, communication, and organizational skills. This role offers a 4-day, 40-hour workweek, Monday - Thursday, and includes the flexibility to work remotely, as well as the opportunity to collaborate in-person at our headquarters office in Aurora, CO, and/or at off-site locations. Starting Salary & Benefits $21.73 – $23.90 hourly - Health/dental/vision coverage - Employer-paid and supplemental life insurance - Short- and long-term disability insurance - Generous paid time off and holiday pay - Flexible work schedule - Monthly remote work stipend - 401(k) investment plan, with an employer match of up to 4% - Mileage reimbursement - Tuition reimbursement program - Certified Employer for Public Service Loan Forgiveness Program - Healthcare reimbursement and flexible spending plan - Discounts on auto and homeowners’ insurance - Employee assistance program - Credit union membership - Employer-paid training Requirements - High School Diploma or GED - One (1) year of administrative support or customer service experience Preferred - Associate’s degree - Three years (3) administrative support or customer service experience - Project management experience - Experience with oversight of processes and workflows - Experience in human services or nonprofit fields - Knowledge of Colorado Department of Health Care Policy and Financing and Colorado Department of Public Health and Environment Qualifications Additional Responsibilities - Create, implement, promote, and maintain effective and efficient processes and operations; maintain adequate documentation of workflows - Support their supervisor and teams in providing oversight of work quality, data integrity, and timely completion of work - Keep up to date on all state policies and procedures related to their tasks and responsibilities - Create and maintain systems for data tracking and reporting - Provide high-quality subject matter expertise, customer service, support, and technical assistance to internal staff and our community partners; communicate effectively with internal and external stakeholders in appropriate formats - Schedule, create agendas and lead meetings to facilitate discussions and support follow-up as needed - Ensure teammates, supervisors, and stakeholders remain well-informed of processes and projects - Provide support to hiring, onboarding, and training of new staff; supports training for tenured staff as needed - Model curiosity and change management skills; encourages professional development - Foster positive team dynamics and staff engagement - Initiate, support and manage projects as needed About Us Started in 1964, Developmental Pathways (DP) is a nonprofit agency serving more than 15,000 individuals with disabilities and their families in Arapahoe, Douglas, and Elbert counties. We are a designated Case Management Agency (CMA) for long-term care services and are one of Colorado’s Community Centered Boards (CCB), connecting people to federal, state, county, and private funding. We are also Colorado’s largest Early Intervention (EI) provider and help connect young children to essential resources, serving the City of Aurora in addition. Our mission is to enrich the lives of people with disabilities/delays by partnering to provide expertise, support, and advocacy in their pursuit of a meaningful life. At DP, we believe that our people are our greatest asset. We want to give you the ability to grow and do what you love. We are committed to creating an inclusive and dynamic work environment where employees can thrive and make a meaningful impact. If you are looking for a challenging and rewarding career with an organization that values integrity, innovation, partnership, and stewardship, you’ve come to the right place!

Role Description The Program Manager (PM) under the direction of the Associate Director, is responsible for the oversight, operations, and direct management of Pharmaceutical Patient Support Programs. The Patient Support Program Manager assumes overall responsibility for financial and operational requirements relating to their program/s, implementation of contractual agreements, and metrics on specific drug therapy and/or other related projects. Duties and Responsibilities - Patient Support Program Management: - Collaborates with partnering pharmaceutical company to ensure performance expectations are met and maintained. - Maintains a patient centric approach to all decisions and activities related to their assigned Patient Support Program. - Maintains team training matrix, HR files and other required documentation for audit up to date. - Works closely with internal and external stakeholders to ensure ongoing alignment and operations are meeting program requirements. - Communicates program updates (including competitive intelligence and strategic insight) on an ongoing basis with Bayshore management team. - Takes a quality improvement approach when reviewing operations and delivering patient care. - Always maintains confidentiality of pharmaceutical partner and corporate information. - Develops business cases that deliver prompt, cost effective, creative solutions to the pharmaceutical partner and Bayshore. - Utilizes data modeling and analytical techniques to identify efficiencies and areas of opportunity and improvement. - Responsible for understanding, implementing, and monitoring all data reporting assigned to the program and submitted to internal and external stakeholders for review. - Responsible for data integrity and accurate data collection by program staff. - Uses exceptional negotiation and customer service skills to cultivate long term partnerships in an ethical, transparent manner. - Prepares and presents Quarterly Business Reviews (as contractually required) to both internal and external stakeholders. - Supports the procurement, implementation, launch and development of revenue generating programs. - Serves as primary point of contact for internal and external partners, to address and resolve any program specific inquiries. - Is financially responsible for the program P&L and works with senior management and finance to ensure the program is in a positive financial position. - Consistently and proactively stays abreast of industry changes and shares strategic market insight with pharmaceutical partners. - Demonstrates strong presentation skills and has public speaking ability to present complex data to customer groups during quarterly business meetings and for all ad hoc requests. - Completes other tasks as requested. - Operations: - Develops and maintains specific program protocols, supporting documents, policies and procedures, including but not limited to scripting, SOP’s, Work Instructions and process flows in collaboration with pharmaceutical partner(s) if applicable. - Actively participates in the reporting of incidents or occurrences through the Quality Management System (QMR). - Has a solid understanding of accounts payable and accounts receivable methodology. - In conjunction with the Pharmacovigilance Department, assures collection, processing and reporting of Adverse Events within contractual KPI’s and pharmacovigilance requirements. - Has strong project management skills and the ability to manage day to day operations, while assuming responsibility for several projects simultaneously. - Must be able to identify and report AE’s to Health Canada, Med Info and enter into source system and third party systems. - Assists in the development and/or revision of policies and procedures. - Performs and supports regular program audits and quality assurance reviews to ensure KPI’s and pharmaceutical partner expectations are met, including call and chart audits as required. - Completes other tasks as requested. - Human Resources: - Liaises with HR and Senior Management to coordinate recruitment, orientation, coaching, workload planning, and retention initiatives. - Directly manages program specific employees to ensure the delivery of high-quality care and adherence to program, government, company and ISO 9001-2000 standards. - Participates in proactive Health & Safety activities while performing all duties. Is responsible to notify HR of any Health & Safety risks or concerns. - Responsible for completing Accident Reports for all direct reports who injure themselves on the job, within 24 hours of the incident. - Leads or assists with the implementation of Modified Work Programs for employees. - Develops and delivers employee training: including but not limited to clinical and reimbursement programs. - Completes other tasks as requested. Qualifications - Business graduate discipline in any field (College diploma, Undergraduate, Graduate), OR graduate of a Registered Nursing Program or Registered/Licensed Practical nursing program holding current registration from a provincial licensing body in Canada. - At least three (3) years of management of Patient Support Program experience or recent management experience in the healthcare or pharmaceutical industry. - Demonstrated ability to interpret and integrate policies and procedures; solid track record in conducting education initiatives. - Demonstrates time management skills, as well as an ability to evaluate urgent situations and make appropriate business decisions. - Exemplary verbal and written communication abilities, facilitating effective interactions across diverse audiences. - Demonstrated willingness to travel as per business requirements. - Must be fluent in verbal and written communication and interpersonal skills for both English and French (Applicable for provinces/regions with French language service requirements). - Knowledge of the principles, practices and methods of account management; operations and service delivery; financial management and control; program development, implementation and evaluation; human resources practices. - Ability to work in a quiet working environment with proven ability to work autonomously within a remote/virtual team environment. - Established high speed internet access from home office.

Role Description As our Talent, Learning and Capabilities Program Manager, you will be responsible for the design, implementation, and evaluation of learning and leadership development strategies, initiatives, and programs, to build leadership capability within the organization. Every day, you will be instrumental in cultivating a robust pipeline of leaders and fostering a culture of continuous learning and growth. This involves meticulous program development, active stakeholder engagement, and data-driven evaluation to ensure that all initiatives effectively enhance leadership capabilities and align with strategic organizational objectives. - Strategically design, implement, and evaluate comprehensive learning and leadership development strategies, initiatives, and programs. - Demonstrate exceptional leadership in fostering a culture of continuous growth. - Meticulously assess program effectiveness. - Collaborate with key stakeholders to align all talent development efforts with critical organizational goals. Program Design and Development: - Assess and identify learning and development needs and solutions for specific executive or leadership roles. - Design leadership development programs. - Develop program curriculum, content, tools, and processes to build leadership capability in alignment with organizational business objectives. - Research and recommend leadership development best practices, instructional resources, and technologies to support teaching and learning. Program Delivery and Evaluation: - Deliver best in class learning and leadership development experiences aligned with best practices to drive successful learning experiences. Qualifications - Bachelor's degree required. - 3-5 years of experience in relevant work. Requirements - Master's of Arts or Master's Preferred in Education, Leadership Development, OD Development, IOPsych, or similar.