• Implement, maintain, and review payroll processing systems to ensure timely and accurate processing of payroll transactions including salaries, benefits, garnishments, taxes, and other deductions. • Calculate commissions payments on a monthly and quarterly basis in accordance with approved compensation plans. • Reconcile commissions payouts against bookings and revenue data, resolve discrepancies. • Respond to employees or management inquiries regarding commission or payroll calculations and provide supporting documentation. • Coordinate annual updates to Commissions Plan as needed. • Assist with drafting Individual Compensation Plans for sales team members. • Ensure accurate and timely processing of payroll updates including new hires, terminations, and changes to pay rates. • Prepare and maintain accurate records and reports of payroll transactions. • Ensure compliance with federal, state, and local payroll, wage, and hour laws and best practices. • Facilitate audits by providing records and documentation to auditors. • Identify and recommend updates to payroll processing software, systems, and procedures. • Assist in preparing financial analyses and schedules necessary for audit, and coordinate audit requests with team members. • Support various special projects and ad hoc tasks as necessary.

• Process weekly and bi-weekly payrolls across multiple entities, ensuring accuracy and timeliness • Review, audit, and approve employee timesheets and payroll data prior to final submission • Manage payroll adjustments, including bonuses, garnishments, direct deposits, tax withholdings, and address updates • Monitor and resolve payroll discrepancies, including missing or incomplete employee data (e.g., unemployment state codes) • Conduct payroll reconciliations and maintain supporting documentation • Generate and maintain payroll-related reports, including PTO, bereavement, holiday, volunteer time, and leave tracking • Prepare labor detail reports and certified payroll reports (WH-347) • Update and maintain compliance portals for reporting hours and wages • Support quarterly and periodic reporting requirements, including BLS reporting and MWRs • Ensure payroll practices align with federal, state, and local regulations • Respond to payroll-related inquiries from employees and managers in a timely, professional manner • Follow up on outstanding timesheets and payroll issues to ensure deadlines are met • Communicate regarding payroll matters such as live checks, CA meal compliance, and new hire onboarding • Maintain payroll files, folders, and reporting documentation within payroll systems (e.g., UKG) • Organize and archive final payroll reports and supporting records • Manage payroll email inbox and documentation workflows • Update internal payroll instructions and guidance materials • Perform mail processing, including scanning, distribution, and handling unemployment documentation • Complete initial unemployment paperwork and maintain related records • Support labor adjustments and payroll-related audits • Provide ad hoc reporting, research, and analysis as requested

Role Description Join our award winning culture! Under the general direction of the HR Manager, the Payroll & HRIS Specialist is responsible for the accurate and timely processing of payroll, administration, and optimization of the Human Resources Information System (HRIS), and delivery of organizational HR reporting and analytics. This role ensures compliance with federal and state wage and hour laws while maintaining the integrity of employee data and payroll processes. The Payroll & HRIS Specialist serves as a subject matter resource for HRIS functionality, supporting system configuration, troubleshooting, and continuous improvement efforts, including system enhancements and workflow optimization. Additionally, this role provides backup support to the Total Rewards Analyst in areas of benefit administration, leaves of absence, and wellness initiatives. This position partners across the organization to develop, analyze, and distribute HR metrics and reports that support data-driven decision-making and organizational effectiveness. - Maintain accurate employee and organizational data in LCI’s HRIS, including daily workflows and employee self-service functionality. - Administer payroll in compliance with federal and state wage and hour laws, including reconciliation of monthly, quarterly, and annual tax and deduction reports and year-end W-2 processing. - Ensure payroll, HRIS, and reporting responsibilities are completed accurately, timely, and in compliance with applicable requirements. - Develop, analyze, and distribute recurring and ad hoc HR metrics and reports to support organizational decision-making. - Identify and recommend HRIS, payroll, and reporting improvements that enhance efficiency, accuracy, compliance, and user experience. - Demonstrate sound judgment, protect sensitive employee and organizational information, and consistently apply payroll, HRIS, and recordkeeping practices in accordance with internal policy and applicable laws. - Maintain HR intranet resources and materials to support access to current employee information. - Coordinate credentialing and renewal processes to support compliance with background checks, licensure, certification, and insurance requirements of LCI. - Maintain an understanding of Lakeland Care’s operations, how functions are interconnected, and how HR practices support organizational effectiveness. - Conduct regular audits for data accuracy and compliance and provide end-user support including training and documentation. - Provide high-quality customer service and a positive experience to employees across all stages of the employee lifecycle. - Exhibit maturity, resilience, and sound judgment when responding to organizational change. - Respect differing perspectives and concerns, demonstrating openness to diverse viewpoints and honesty in all interactions. - Respond to employee and leader questions with professionalism, discretion, and a service-minded approach. - Provide administrative and back-up support for recruiting and onboarding processes, including gathering required employment information, completing verifications, and facilitating elements of orientation as needed. - Manage relationships with HRIS vendors, auditors, and other external partners to support quality, reporting, audit readiness, and internal controls. - Serve as a primary internal resource on payroll, HRIS functionality, and reporting needs. - Maintain the confidentiality of employee, organizational, and protected health information (PHI) in accordance with applicable state and federal regulations, including HIPAA. - Ensure HR records, employee personnel files, and employment law postings are maintained in compliance with federal and state requirements. - Support the organization’s mission, vision, values, policies, and collaborative working relationships. - Provide backup support as necessary to the Total Rewards Analyst. Qualifications - Bachelor’s degree in Business, Human Resources or a related field, or an equivalent combination of formal education and experience. - Minimum of three years of technical experience with various HR processes and disciplines (specifically in the area of Payroll). Paylocity experience a plus. - Organizational, project management, and analytical skills to support HR systems and projects. - Experience with FMLA, ADA, FLSA classification, benefits eligibility, employee policy interpretation, or leave documentation preferred. - Comprehensive interpersonal, verbal, and written communication skills. - Strong analytical skills with attention to detail. - Knowledge of HR regulations and practices. - Familiarity with HR compliance documentation, payroll-adjacent workflows, onboarding systems, or employee records management. - Demonstrated proficiency with Microsoft Word, Excel, and PowerPoint and willingness to learn new software applications. - Ability to maintain high level of confidentiality. - Current driver’s license, acceptable driving record, and proof of adequate insurance required. Company Description Lakeland Care is a Wisconsin-based non-profit organization that focuses on creating a world we all want to live in. With long-standing roots as a managed care organization (MCO), we provide long-term care services to eligible elders and individuals with physical and intellectual or developmental disabilities. Currently we serve members in 22 counties and have 11 offices throughout the Central to North East region of Wisconsin. - Our Mission: Empowering individuals. Strengthening communities. Inspiring futures. - Our Vision: To create a world we all want to live in. - Our Core Values: - Kindness – We believe kindness is always possible and that no compassionate act is ever wasted. - Inclusion – We believe that open hearts and open minds are the only path to a brighter future. - Trust – We believe that honesty is still in style and that promises still have power. We are an equal employment opportunity employer functioning under an Affirmative Action Plan. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, disability status, protected veteran status or any other characteristic protected by law. We are an organization that participates in E-Verify.

• Payroll Management: Process payroll for multiple clients, including wages, benefits, deductions, and taxes. • HR Administration: Support onboarding, offboarding, employee records, and timekeeping. • Compliance: Ensure practices align with US labor laws and regulations. • Benefits Support: Assist with employee benefits and enrollments. • Client Communication: Act as the main point of contact, providing support and solutions. • Data Accuracy: Maintain confidentiality and integrity in HR/payroll systems. • Reporting & Optimization: Generate reports and collaborate to improve processes.