• Process weekly and bi-weekly payrolls across multiple entities, ensuring accuracy and timeliness • Review, audit, and approve employee timesheets and payroll data prior to final submission • Manage payroll adjustments, including bonuses, garnishments, direct deposits, tax withholdings, and address updates • Monitor and resolve payroll discrepancies, including missing or incomplete employee data (e.g., unemployment state codes) • Conduct payroll reconciliations and maintain supporting documentation • Generate and maintain payroll-related reports, including PTO, bereavement, holiday, volunteer time, and leave tracking • Prepare labor detail reports and certified payroll reports (WH-347) • Update and maintain compliance portals for reporting hours and wages • Support quarterly and periodic reporting requirements, including BLS reporting and MWRs • Ensure payroll practices align with federal, state, and local regulations • Respond to payroll-related inquiries from employees and managers in a timely, professional manner • Follow up on outstanding timesheets and payroll issues to ensure deadlines are met • Communicate regarding payroll matters such as live checks, CA meal compliance, and new hire onboarding • Maintain payroll files, folders, and reporting documentation within payroll systems (e.g., UKG) • Organize and archive final payroll reports and supporting records • Manage payroll email inbox and documentation workflows • Update internal payroll instructions and guidance materials • Perform mail processing, including scanning, distribution, and handling unemployment documentation • Complete initial unemployment paperwork and maintain related records • Support labor adjustments and payroll-related audits • Provide ad hoc reporting, research, and analysis as requested

• Payroll Management: Process payroll for multiple clients, including wages, benefits, deductions, and taxes. • HR Administration: Support onboarding, offboarding, employee records, and timekeeping. • Compliance: Ensure practices align with US labor laws and regulations. • Benefits Support: Assist with employee benefits and enrollments. • Client Communication: Act as the main point of contact, providing support and solutions. • Data Accuracy: Maintain confidentiality and integrity in HR/payroll systems. • Reporting & Optimization: Generate reports and collaborate to improve processes.

• Lead biweekly payroll processing for U.S. employees • Manage end-to-end payroll operations • Resolve employee payroll inquiries with speed and precision • Partner with HR and Finance for payroll data accuracy • Drive process improvements and automation in payroll workflows

Role Description This is our first dedicated US payroll hire, and it's a meaningful one. You'll own the full US payroll and tax function: - Processing - Filings - Remittances - Agency registrations - Year-end reporting across our own employees and the employers we service through our payroll platform. There's no existing playbook to follow here. You'll be building the processes and controls from scratch, which is exactly the point. We're looking for someone who sees that as the interesting part of the job, not the downside. You'll also be our closest internal user of the Rise platform itself. When something doesn't work the way it should for US payroll or tax, you'll be the one who spots it first and works directly with our product and engineering teams to get it fixed. Your day-to-day experience will have a real influence on what we build. What You'll Be Doing: - Payroll processing: - Run end-to-end payroll cycles for our US employee population and the client employers we service, covering wages, deductions, benefits, and garnishments. - Own the payroll calendar and keep delivery accurate and on time across all pay schedules. - Handle off-cycle runs and corrections as they come up. - Tax filings and compliance: - Prepare and submit all federal, state, and local payroll tax filings and remittances across all 50 states and DC. - File all quarterly and annual returns, including W-2s and 1099s, accurately and on time. - Complete employer registrations and tax account setup in new states and localities as we grow. - Own the compliance tracker and filing calendar so nothing slips through. - Manage agency notices and resolve tax discrepancies and audit requests across all active jurisdictions. - Client support: - Be the person our direct payroll customers turn to when they hit a complex compliance question, a tax notice, or an issue they can't figure out on their own. - Help them get to the right answer quickly. - Process and documentation: - Write the SOPs for payroll processing, filings, reconciliations, and year-end work. - Build audit-ready records and practical controls into everything we do. - Product collaboration: - Use the Rise platform to do your job and tell us honestly where it falls short. - Work with product and engineering to turn compliance requirements into features that actually work. Qualifications - 6+ years of US payroll experience, with direct ownership of multi-state processing and employment tax compliance. - Proven, hands-on experience preparing and submitting payroll tax filings and remittances across a wide range of federal, state, and local jurisdictions. - Experience completing state and local agency registrations. - Solid working knowledge of multi-state withholding, unemployment tax, W-2 and 1099 requirements, and quarterly and annual return obligations. - A track record of building processes and controls in environments that weren't fully built out yet. - Sharp attention to detail and strong reconciliation habits. - Background in a payroll services, EOR, or PEO environment, where you were responsible for payroll and tax on behalf of client employers, not just internal employees - direct experience working for a payroll processing company. Requirements - Background in a payroll services, EOR, or PEO environment, where you were responsible for payroll and tax on behalf of client employers, not just internal employees. - Familiarity with payroll tax engines such as MasterTax or Symmetry. - CPP (Certified Payroll Professional) designation. - Experience handling tax notices and agency inquiries across multiple jurisdictions.