• Ensure the reliability, scalability, and performance of all platform services. • Lead the technical evolution of the Engineering Platform to optimize the software lifecycle and delivery speed (Developer Experience - DevXP). • Define the strategic and operational vision for SRE practices and the Internal Developer Platform (IDP). • Collaborate with product and architecture teams to deliver resilient, secure, and efficient solutions. • Establish and ensure adherence to Service Level Objectives (SLOs) and reliability and observability KPIs, driving continuous improvement and reducing MTTR. • Lead the rollout and adoption of the Internal Developer Platform (IDP) and Golden Paths to optimize developer workflows. • Develop and execute an annual strategic roadmap for the Engineering Platform aligned with product and architecture goals. • Increase automation, reduce toil, and optimize infrastructure costs (Cloud FinOps). • Develop and mentor the SRE and Platform engineering team, fostering a culture of ownership and technical excellence.

Role Description - Operate and maintain on-premise infrastructure environments across DEV, TEST, STAGING, UAT, and PROD. - Ensure network zoning and environment segregation in line with External / DMZ / Internal architecture. - Configure and support Web Application Firewalls (WAFs) and controlled traffic flows between zones. - Operate and maintain External and Internal API Gateways. - Support enterprise integrations via the Software AG integration platform. - Operate identity and access management infrastructure, including miniOrange IdP, MFA, and OIDC integrations. - Design, maintain, and operate CI/CD pipelines using Azure DevOps, including secure release promotion. - Implement and operate Secure SDLC controls (SAST, SCA, DAST). - Implement and maintain monitoring, logging, and audit capabilities (Prometheus, Grafana, Graylog, Sentry, SIEM forwarding). - Support backup, replication, and disaster recovery activities, including DR testing. Qualifications - 5+ years of experience in DevOps or Infrastructure Engineering. - Experience with on-premise infrastructure deployment and operations in enterprise environments. - Experience managing multiple isolated environments (DEV, TEST, STAGING, UAT, PROD). - Knowledge of network security zoning architectures (External / DMZ / Internal). - Hands-on experience working with Web Application Firewalls (WAFs). - Experience configuring and supporting External and Internal API Gateways. - Experience working with enterprise integration / ESB platforms (Software AG). - Experience integrating and operating Identity Providers (IdP) (miniOrange). - Knowledge of OIDC / OAuth2 authentication flows and Multi-Factor Authentication (MFA). - Experience with TLS / mTLS secure communication and PKI-based certificate management. - Hands-on experience with CI/CD pipelines using Azure DevOps. - Experience implementing Secure SDLC practices, including SAST, SCA, and DAST. - Knowledge of threat modeling techniques, specifically STRIDE. - Experience with monitoring and observability tools (Prometheus, Grafana). - Experience with centralized logging and application monitoring (Graylog, Sentry, SIEM integration). - Experience supporting backup, replication, and disaster recovery processes, including DR testing.

• Monitor and improve the health, availability, performance, and cost efficiency of Azure-based production systems. • Use application, database, and infrastructure telemetry to identify performance issues, bottlenecks, and reliability risks. • Tune Azure services and platform configurations to maximize performance, resilience, and resource efficiency. • Partner with engineering teams to recommend and implement practical, data-driven improvements to reliability, scalability, and operational effectiveness. • Create and maintain operational documentation, runbooks, and troubleshooting guides to support consistent incident response and ongoing operations. • Support Tech Support and Sustained Engineering by executing approved SQL queries and completing database backups and restores for troubleshooting purposes. • Analyze how partner integrations and customer usage patterns impact system performance and cloud spend. • Investigate complex production issues, perform root cause analysis, and drive resolution of reliability and performance problems. • Contribute to continuous improvement across deployment processes, system stability, and operational readiness. • Perform other job-related duties and responsibilities as assigned.

• Monitor and improve the health, availability, performance, and cost efficiency of Azure-based production systems. • Use application, database, and infrastructure telemetry to identify performance issues, bottlenecks, and reliability risks. • Tune Azure services and platform configurations to maximize performance, resilience, and resource efficiency. • Partner with engineering teams to recommend and implement practical, data-driven improvements to reliability, scalability, and operational effectiveness. • Create and maintain operational documentation, runbooks, and troubleshooting guides to support consistent incident response and ongoing operations. • Support Tech Support and Sustained Engineering by executing approved SQL queries and completing database backups and restores for troubleshooting purposes. • Analyze how partner integrations and customer usage patterns impact system performance and cloud spend. • Investigate complex production issues, perform root cause analysis, and drive resolution of reliability and performance problems. • Contribute to continuous improvement across deployment processes, system stability, and operational readiness. • Perform other job-related duties and responsibilities as assigned.