• Monitor and improve the health, availability, performance, and cost efficiency of Azure-based production systems. • Use application, database, and infrastructure telemetry to identify performance issues, bottlenecks, and reliability risks. • Tune Azure services and platform configurations to maximize performance, resilience, and resource efficiency. • Partner with engineering teams to recommend and implement practical, data-driven improvements to reliability, scalability, and operational effectiveness. • Create and maintain operational documentation, runbooks, and troubleshooting guides to support consistent incident response and ongoing operations. • Support Tech Support and Sustained Engineering by executing approved SQL queries and completing database backups and restores for troubleshooting purposes. • Analyze how partner integrations and customer usage patterns impact system performance and cloud spend. • Investigate complex production issues, perform root cause analysis, and drive resolution of reliability and performance problems. • Contribute to continuous improvement across deployment processes, system stability, and operational readiness. • Perform other job-related duties and responsibilities as assigned.

• Monitor and improve the health, availability, performance, and cost efficiency of Azure-based production systems. • Use application, database, and infrastructure telemetry to identify performance issues, bottlenecks, and reliability risks. • Tune Azure services and platform configurations to maximize performance, resilience, and resource efficiency. • Partner with engineering teams to recommend and implement practical, data-driven improvements to reliability, scalability, and operational effectiveness. • Create and maintain operational documentation, runbooks, and troubleshooting guides to support consistent incident response and ongoing operations. • Support Tech Support and Sustained Engineering by executing approved SQL queries and completing database backups and restores for troubleshooting purposes. • Analyze how partner integrations and customer usage patterns impact system performance and cloud spend. • Investigate complex production issues, perform root cause analysis, and drive resolution of reliability and performance problems. • Contribute to continuous improvement across deployment processes, system stability, and operational readiness. • Perform other job-related duties and responsibilities as assigned.

• Co-liderar el diseño y la operación de la plataforma cloud de Tenpo. • Asumir el ownership de los proyectos de infraestructura en GCP. • Diseñar y ejecutar estándares de seguridad globales. • Asegurar la automatización y estabilidad de las plataformas críticas de Data en GCP. • Diseñar, implementar y mantener la arquitectura de networking en GCP. • Administrar la infraestructura de manera efectiva en costo y plazos. • Diseñar, construir y mantener pipelines de CI/CD. • Implementar y mantener la infraestructura como código utilizando Terraform.

• Mobile Deployment Ownership: Own end-to-end deployment, publishing, and configuration for iOS and Android mobile applications. • Automation & Infrastructure-as-Code: Design, build, and maintain Ansible automation for deployments, APIs, IIS configuration, certificate rotation, and environment standardization. • Application Hosting & Platform Support: Operate and tune IIS in Windows-based production environments, including performance optimization and safe restarts.