• Atualizar informações no CRM • Auxiliar na organização do pipeline de vendas • Dar suporte ao processo de onboarding de novos clientes • Realizar contato e acompanhamento de clientes • Fazer follow-up de leads e clientes • Acompanhar prazos e entregas • Organizar conteúdos, documentos e materiais internos • Auxiliar no controle da agenda e calendário • Manter o CRM GoHighLevel organizado e atualizado • Participar de reuniões internas e registrar informações importantes • Auxiliar no acompanhamento de processos e tarefas • Apoiar atividades de cobrança e acompanhamento de pendências • Dar suporte à comunicação interna entre equipes

• Verify patient payments are collected accurately and on time. • Monitor, investigate, and resolve credit card declines. • Maintain accurate and current payment methods on file. • Manage patient laboratory schedules, including 30-, 90-, and 180-day testing cycles. • Review electronic medical records (EMR) to determine required laboratory testing. • Create and process lab requisitions through designated laboratory portals. • Send completed lab requisitions to patients according to established workflows. • Track and process patient refill requests accurately and efficiently. • Execute recurring administrative workflows within GoHighLevel (GHL) CRM. • Maintain organized records and documentation while handling protected health information (PHI). • Support revenue cycle management and healthcare administration processes. • Communicate proactively with team members and remain responsive during scheduled work hours.

Role Description We are seeking a motivated, organized, and detail-oriented Wedding Assistant Intern to support our Client Experience Manager and planning team. This internship offers hands-on experience in wedding planning, client services, project management, and event operations while providing valuable exposure to the luxury events industry. This position is ideal for students pursuing degrees in Hospitality, Event Management, Communications, Marketing, Business, or related fields who are looking to gain professional experience and receive academic internship credit. Responsibilities - Assist with creating and updating wedding and event timelines. - Help maintain planning documents, checklists, and client files. - Organize vendor information, contracts, and event details. - Conduct venue and vendor research as assigned. - Prepare planning materials and support project organization. - Assist the Client Experience Manager with day-to-day administrative tasks. - Attend internal planning meetings and document notes and action items. - Help manage client communication records and planning portals. - Support follow-up communications with clients and vendors. - Contribute to creating a seamless and exceptional client experience. Qualifications - Currently enrolled in a college or university program. - Eligible to receive academic internship credit (preferred). - Strong organizational and time-management skills. - Excellent written and verbal communication abilities. - Detail-oriented with strong follow-through. - Ability to manage multiple projects and deadlines. - Professional demeanor and positive attitude. - Proficiency with Google Workspace preferred. - Interest in weddings, events, hospitality, customer experience, or project management. What You'll Gain - Real-world experience in wedding and event planning. - Exposure to client relationship management and luxury service standards. - Experience creating timelines, planning documents, and organizational systems. - Professional mentorship and industry insight. - Resume-building experience in project management, client services, and event operations. - Eligibility for college or university internship credit. Internship Details - Unpaid internship. - College credit available; we are happy to provide all required documentation and coordinate with your academic institution. - Flexible schedule based on academic requirements and company needs. - Remote opportunities may be available. - Internship duration determined by academic program requirements.

• performs any combination of basic clerical and administrative support tasks • answering phones, conveying messages, opening and routing incoming mail • preparing outgoing mail, copying, scanning, faxing and/or filing • files and maintains departmental records • assists the department in carrying out various programs and procedures • may answer multiple phone lines, organizes meetings and may attend to take notes • interacts with internal and/or external sources via email and/or telephone • order’s office supplies as needed • follows clearly defined procedures to complete daily tasks and responsibilities • uses existing procedures to solve straightforward problems without the consistent need to exercise discretion • performs all other duties as assigned by management