• performs any combination of basic clerical and administrative support tasks • answering phones, conveying messages, opening and routing incoming mail • preparing outgoing mail, copying, scanning, faxing and/or filing • files and maintains departmental records • assists the department in carrying out various programs and procedures • may answer multiple phone lines, organizes meetings and may attend to take notes • interacts with internal and/or external sources via email and/or telephone • order’s office supplies as needed • follows clearly defined procedures to complete daily tasks and responsibilities • uses existing procedures to solve straightforward problems without the consistent need to exercise discretion • performs all other duties as assigned by management

Role Description Provides administrative and clerical support typically to Managers and other department members/teams. This involves: - Arranging basic travel itineraries - Scheduling meetings using various types of media - Being responsible for meeting logistics, including conference facilities and refreshments - Collecting basic data to prepare reports as directed Additional responsibilities include: - Arranging meetings involving few participants and handling meeting logistics - Handling phone calls and messages - Preparing basic correspondence with direction - Assisting with making basic travel reservations and itineraries, with input from managers or other department members - Managing department files - Recognizing the need for forms to be revised, filing systems updated, and basic procedures streamlined, and assisting with improvements Qualifications - High School diploma or GED required - Less than 1 year of Administrative or Service-related experience preferred Requirements - Basic computer skills required; working with multiple software packages including word processing, spreadsheet, database, and graphic/presentation packages - Basic work experience with memos, letters, reports with tables, tabulations, merge document work, creation of spreadsheets with formulas, creation of presentations, and graphics Benefits - Opportunity to earn a performance-based annual cash incentive, at a target equal to 3% of base pay, in accordance with the terms of the applicable incentive plan Company Description At Zebra, we are a community of innovators who come together to create new ways of working. United by curiosity and a culture of caring, we develop smart solutions that anticipate our customer’s and partner’s needs and solve their challenges. Being part of Zebra Nation means you are seen, heard, valued, and respected. Drawing from our unique perspectives, we collaborate to deliver on our purpose. Here you are part of a team pushing boundaries today to redefine the work of tomorrow for organizations, their employees, and those they serve. You’ll have opportunities to learn and lead in a forward-thinking environment, defining your path to a fulfilling career while channeling your skills toward causes you care about—locally and globally. Come make an impact every day at Zebra.

Role Description As our Finance Assistant you will support the US Finance department with a broad range of accounting operations involving high volume transactions for our MGA and claims management entities. This role is well suited for a tech-savvy and detail oriented professional who is comfortable working across multiple systems and multiple entities. This role reports to the Financial Controller and sits within a team of 13. Working remotely, with the expectation that you'll align to East Coast hours (ET). What you'll do - Process and reconcile daily cash receipts, credit card payments, and ACH transactions, ensuring accuracy across systems. - Manage claims payments and cash disbursements, including positive pay, ACH returns, voids, and stop payments. - Investigate and resolve payment discrepancies and customer refund queries in partnership with Customer Operations and Claims teams. - Maintain accurate policy administration records, including write-offs and transaction clearing activities. - Support carrier reporting and invoicing to ensure timely and accurate financial reporting. - Assist with month-end close, account reconciliations, and compliance activities, including 1099 preparation and audit support. - Contribute to process improvements and special projects that enhance operational efficiency and controls. Qualifications - 1–3 years of accounting experience — Experience managing financial transactions and maintaining accurate records. - Advanced Excel skills — Proficient with VLOOKUPs, Pivot Tables, and large datasets. - Strong attention to detail — Consistently produces accurate and reliable work. - Google Workspace and Microsoft 365 proficiency — Comfortable working across both platforms. - Proactive and organised — Takes ownership of tasks and manages priorities effectively. Requirements - Insurance or MGA accounting experience — Familiarity with industry-specific accounting processes. - Sage Intacct experience — Exposure to cloud-based accounting systems. - Experience with insurance platforms — Knowledge of Velocity, FiveSigma, or policy administration systems. - Accounting, Finance, or Business Administration qualification — Relevant academic background. Benefits - Salary $45,000 to $50,000, depending on experience and location, plus stock options for every employee. - 25 days of holiday (+5 days after 5 years), 5 sick days and 8 federal holidays. - Medical, dental and vision health insurance plans. - Life insurance, short-term, and long-term disability benefits. - 13 weeks fully paid parental leave for all new parents, regardless of your gender. - 401(k) with 4% company match. - Commuter Benefits. - Flexible working hours to fit your lifestyle. - $650 annual training allowance & learning opportunities. - $50 monthly wellbeing. - 24/7 Employee Assistance Program and mental health benefits. - Unlimited AI usage with Claude and Gemini.

Role Description To ensure the efficient, safe, and compliant operation, maintenance, and repair of mobile equipment and vehicles within assigned facilities or portfolios. This role supports business continuity by minimizing downtime through proactive servicing, rapid response to breakdowns, and adherence to health, safety, and environmental standards. Key Job Duties and Responsibilities - Mobile Equipment Maintenance & Repair: - Perform scheduled and unscheduled maintenance, diagnostics, and repairs on a variety of mobile assets (e.g., forklifts, utility vehicles, electric carts, light-duty fleet vehicles). - Troubleshoot mechanical, electrical, hydraulic, and pneumatic systems to identify root causes of malfunctions. - Replace or repair defective parts, including engines, transmissions, batteries, tires, brakes, and control systems. - Preventive Maintenance Programs: - Execute and document preventive maintenance (PM) tasks according to manufacturer guidelines and internal service schedules. - Monitor equipment performance trends and recommend adjustments to PM intervals or procedures to enhance reliability. - Compliance & Safety: - Ensure all work complies with OSHA, local regulations, manufacturer specifications, and JLL/client safety protocols. - Conduct pre-operational safety inspections and certify equipment as fit-for-use. - Maintain up-to-date knowledge of safety standards related to mobile equipment operation and servicing. - Service Coordination & Documentation: - Log all service activities, parts used, labor hours, and inspection results in the designated Computerized Maintenance Management System (CMMS). - Coordinate with vendors or external service providers for specialized repairs or warranty work when required. - Maintain accurate inventory of spare parts and tools; initiate reorder requests as needed. - Emergency Response & Downtime Reduction: - Provide rapid response to equipment breakdowns to minimize operational disruption. - Implement temporary fixes where appropriate to restore critical functionality until permanent repairs can be completed. - Technical Support & Collaboration: - Advise operations and facility staff on proper use, care, and limitations of mobile equipment. - Collaborate with engineering, operations, and client teams to align technical services with broader facility goals. - Continuous Improvement: - Recommend upgrades, replacements, or process improvements to enhance equipment lifespan, efficiency, or safety. - Participate in training sessions to stay current with emerging technologies (e.g., electric/hybrid mobile platforms). Qualifications - Technical diploma or certification in automotive, diesel, or industrial mechanics. - Proven experience maintaining and repairing mobile industrial equipment. - Proficiency with diagnostic tools, hand/power tools, and CMMS software. - Valid driver’s license and ability to operate various mobile equipment types (as permitted by local regulations). - Strong problem-solving skills and attention to detail. - Commitment to safety, quality, and environmental responsibility. Location Remote – Hong Kong, SAR, China