• Work with clients and technical resources to identify their business problems and develop the right approach and analytical solution • Plan and design simple to semi-complex business processes and system modifications • Make recommendations to improve and support business activities • Gather business requirements through a variety of techniques such as work sessions and interviews then analyze and document client complex business requirements and processes; communicate these requirements to appropriate parties • Create complex test case scenarios to be used in testing; monitor/oversee the testing of business applications to verify that all client requirements are incorporated into the system design • Develop business requirements documents/user stories to support the required modifications • May plan, allocate and monitor work of other business analysts • Understand simple to complex systems and related data to surface actionable insights, demonstrate sound judgment and decision-making skills • Assist in providing time estimates for project related tasks • Aid in updating process and procedural documentation • Develop basic understanding of technical development cycle of mobile application or web portals • Support QA, UAT and Release phases of the project via defect analysis, change maintenance, etc. • Any other task that may be assigned

• Work with clients and technical resources to identify their business problems and develop the right approach and analytical solution • Plan and design simple to semi-complex business processes and system modifications • Make recommendations to improve and support business activities • Gather business requirements through a variety of techniques such as work sessions and interviews then analyze and document client complex business requirements and processes; communicate these requirements to appropriate parties • Create complex test case scenarios to be used in testing; monitor/oversee the testing of business applications to verify that all client requirements are incorporated into the system design • Develop business requirements documents/user stories to support the required modifications • May plan, allocate and monitor work of other business analysts • Understand simple to complex systems and related data to surface actionable insights, demonstrate sound judgment and decision-making skills • Assist in providing time estimates for project related tasks • Aid in updating process and procedural documentation • Develop basic understanding of technical development cycle of mobile application or web portals • Support QA, UAT and Release phases of the project via defect analysis, change maintenance, etc. • Any other task that may be assigned

• Work with clients and technical resources to identify their business problems and develop the right approach and analytical solution • Plan and design simple to semi-complex business processes and system modifications • Make recommendations to improve and support business activities • Gather business requirements through a variety of techniques such as work sessions and interviews then analyze and document client complex business requirements and processes; communicate these requirements to appropriate parties • Create complex test case scenarios to be used in testing; monitor/oversee the testing of business applications to verify that all client requirements are incorporated into the system design • Develop business requirements documents/user stories to support the required modifications • May plan, allocate and monitor work of other business analysts • Understand simple to complex systems and related data to surface actionable insights, demonstrate sound judgment and decision-making skills • Assist in providing time estimates for project related tasks • Aid in updating process and procedural documentation • Develop basic understanding of technical development cycle of mobile application or web portals • Support QA, UAT and Release phases of the project via defect analysis, change maintenance, etc. • Any other task that may be assigned

Title: Enterprise Mortgage Business Analyst - AZ (Remote) Location: Arizona, United States Department: Enterprise Services Remote ID: 070744 Job Description: At Zions Bancorporation, people and culture are at the heart of everything we do. We live by the motto of “everyone counts” and recognize the diverse values and experiences each employee brings to our team. We grow when our employees are supported and thrive. Let us help you transform your career. We're looking for an Enterprise Mortgage Business Analyst to join our Enterprise Mortgage Lending team in Phoenix, AZ.The ideal candidate for this position will have the skills and experience to successfully fulfill the following job responsibilities and qualifications: Responsibilities: ·Reviews, analyzes, and evaluates business processes, systems and user needs ·Responsible to drive processes and improvement initiatives by gathering and documenting business requirements ·Performs and participates in the analysis, design and implementation of business and systems processes and procedures following appropriate standards ·Validation that system controls are working as expected after implementation of system control updates ·Communicate analysis and interpretation to appropriate audience ·Conducts tests or test planning sessions, provides input for feasibility and prepares user documentation and follow-up evaluation ·Acts as a liaison with subsidiary management and staff to resolve problems and improve processes or system processes ·Performs project management leadership functions as a project manager or team member ·Other duties as assigned Qualifications: ·Requires a Bachelor's degree in business, finance or a related field, and 4+ years experience in the mortgage origination process. ·Working knowledge of mortgage processes, workflow, and ability to provide process improvement recommendations. ·Ability to solve problems including multiple priorities and research conflicting and/or inaccurate data. ·Knowledge of various bank/government regulatory requirements and processes. ·Solid interpersonal skills with the ability to work with both management and staff employees. ·Must have excellent communication, organization, and problem solving skills. ·Must be able to meet deadlines. ·Experience with Ellie Mae – Encompass and MS-Excel (intermediate to advanced) required. Salary Range: $60,000 to $80,000 depending on experience. Benefits: ·Medical, Dental and Vision Insurance - START DAY ONE! ·Life and Disability Insurance, Paid Parental Leave and Adoption Assistance ·Health Savings (HSA), Flexible Spending (FSA) and dependent care accounts ·Paid Training, Paid Time Off (PTO) and Paid Federal Holidays ·401(k) plan with company match, Profit Sharing, competitive compensation in line with work experience ·Mental health benefits including coaching and therapy sessions ·Tuition Reimbursement for qualifying employees ·Employee Ambassador preferred banking products