Role Description Eaze is an emotional wellness platform where you can connect and talk with experienced wellness buddies, who empathize with your experiences and will help you to feel good within minutes. We're looking for a skilled individual for the role of Onboarding and Engagement Manager, to handle the recruitment, training, and onboarding of our wellness buddies and be responsible for their performance and development during their tenure with the platform. Key Responsibilities: - Process leads generated through multiple channels and guide potential candidates through the application process. - Schedule and conduct interviews to evaluate candidates on key skills such as communication, empathy, and emotional maturity. - Develop and deliver training programs that equip wellness buddies with the necessary skills and knowledge for success on the platform. - Facilitate a smooth onboarding process that integrates new wellness buddies into our community guidelines and operational standards. Qualifications - Minimum 3 years of experience in Supply operations, Human Resource, B2B or enterprise sales, customer support. - Good understanding of mental health principles or adaptability to learn - this is for assessing and supporting wellness buddies along the process. - Fluency in one Southern Indian language along with proficiency in English. - Good verbal and written communication skills for effective interaction with candidates and internal teams. - Strong skills in MS Office tools (Word, Excel, PowerPoint) for documentation and reporting. Benefits - We’re scaling fast with strong fundamentals, on a mission to empower millions through AI and access. - At Lokal, you’ll take ownership from day one, build for real impact, and help redefine the roadmap of how Bharat connects to opportunities, knowledge, and experts.

• Deliver a consistent and effective onboarding experience for each Experienced Advisor Recruit (EAR) onsite in the advisor's office • Play a lead role on key projects and initiatives • Take on the onsite transition consultant role for complex practices • Travel to EAR office locations to support onboarding • Establish relationships with the EAR and their staff • Implement a workflow within the office to effectively transition clients and assets • Coach and train EAR advisors and staff on key Ameriprise systems • Identify and drive innovation and improvement within EAR Onboarding

Provide expert technical support and guidance on testing protocols, troubleshoot issues, ensure compliance with regulations, and collaborate with clients to develop product specifications and training sessions for internal teams.

• Lead, mentor, and grow a team of full-stack developers working primarily in C#, .NET Core, and Vue.js. • Conduct code reviews and establish coding standards to maintain code quality, scalability, and security. • Collaborate closely with Product Owners to refine requirements, estimate effort, and prioritize sprint deliverables. • Manage and coordinate third-party vendors and offshore teams to ensure aligned execution and technical consistency. • Define and enforce development processes, including branching strategy, CI/CD, and QA/testing practices. • Oversee release management and ensure smooth deployment across staging and production environments hosted in Google Cloud Platform (GCP). • Partner with architecture and DevOps teams on performance, scalability, and infrastructure optimization within GCP. • Encourage and promote the use of AI-assisted coding tools (such as GitHub Copilot, OpenAI, or similar platforms) to expedite development output and enhance team productivity. • Track project health through KPIs such as sprint velocity, defect rates, and on-time delivery metrics. • Foster a culture of technical excellence, accountability, and continuous learning.