Legal Engineer, Product Specialist
Location
Italy
Posted
9 days ago
Salary
0
Seniority
Senior
Job Description
Legal Engineer, Product Specialist
Harvey
• Build trusted relationships with law firm and in-house legal teams by understanding their unique workflows and offering tailored guidance on how to incorporate Harvey’s AI into their daily practice. • Design and lead onboarding sessions, training workshops, and ongoing enablement programs that drive adoption and maximize the value of Harvey’s platform. • Act as a strategic partner to Customer Success Managers and Account Executives to identify expansion opportunities and support renewal efforts through demonstrated impact and engagement. • Proactively surface obstacles to adoption by engaging users with thoughtful questions and legal empathy, then develop and implement strategies to overcome them. • Translate legal practice needs into actionable feedback for the product and engineering teams, helping to shape product development through a lawyer’s lens. • Monitor usage trends and identify at-risk accounts or untapped opportunities, working cross-functionally to re-engage users and showcase new or underutilized capabilities. • Contribute to customer-facing content (e.g., training materials, use case guides, FAQ resources) to ensure continued customer success across a range of practice areas. • Support the credibility and brand of Harvey as the leading AI platform for lawyers by delivering high-quality, domain-specific guidance that meets the expectations of top-tier legal professionals. • Travel may be required from time to time, including visits to customer office locations and company offices.
Job Requirements
- Ideal candidate will be qualified to practice law in Italy
- At least 3 years of experience practicing law at a top-tier law firm, preferably with a corporate law or litigation focus.
- Fluent Italian
- Executive engagement skills and presence, with an ability to establish strong relationships with key decision makers and build credibility at all levels.
- Outstanding presentation skills to both legal and executive audiences, whether impromptu on a whiteboard or using presentations and demos.
- Strong understanding of legal processes and challenges faced by legal professionals.
- Curiosity about AI’s potential to transform the legal industry.
- Sales or customer-facing experience, including law firm business development and/or secondment, is a plus, as is experience directly managing law firm client matters and client relationships.
Benefits
- Health insurance
- Paid time off
- Professional development opportunities
- Flexible work arrangements
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