Role Description Ciklum is looking for a Senior Product Management Specialist to join our team in Argentina or Brazil. As a Senior Product Management Specialist, you'll become a part of a cross-functional development team engineering experience of tomorrow. We are looking for a hands-on Senior Product Manager / Business Analyst with deep expertise in AI and Intelligent Automation to join our growing team across Latin America. This is a hybrid role that blends strategic product thinking with practical BA skills — you will own the product vision while also rolling up your sleeves to gather requirements, document scope, and work closely with engineering and data science teams to deliver high-impact solutions. You will act as the bridge between business stakeholders and technical teams, translating ambiguous business needs into clear, structured requirements and actionable product roadmaps. Your knowledge of AI, machine learning, and intelligent automation platforms will be essential in identifying opportunities, evaluating feasibility, and guiding end-to-end delivery. Responsibilities - Product Strategy & Roadmap - Define and own the product vision, strategy, and roadmap aligned to business objectives and market opportunities in LATAM. - Prioritize the product backlog using data-driven frameworks (MoSCoW, impact/effort) balancing stakeholder needs with technical feasibility. - Monitor market trends, competitor solutions, and emerging AI/automation technologies to inform product decisions. - Business Analysis & Requirements - Lead end-to-end requirements gathering through stakeholder interviews, workshops, surveys, and process observation. - Produce high-quality documentation including BRDs, FRDs, user stories, acceptance criteria, use cases, and process flows. - Define and document project scope, boundaries, assumptions, and constraints in detailed scope statements and SoWs. - Conduct gap analysis and as-is / to-be process mapping to identify automation and AI integration opportunities. - Manage requirement traceability matrices (RTMs) to ensure full coverage across development and testing phases. - AI & Intelligent Automation - Identify, evaluate, and champion use cases for AI, ML, NLP, and Intelligent Automation (RPA, IDP, conversational AI) across business units. - Define success metrics and evaluation frameworks for AI-powered features, including accuracy, latency, bias, and business KPIs. - Work with automation CoE and RPA teams on process documentation, and bot lifecycle governance. - Stakeholder & Delivery Management - Serve as the primary liaison between business stakeholders, product engineering, data, QA, and operations teams. - Facilitate sprint planning, backlog grooming, demos, and retrospectives in Agile/Scrum environments. - Communicate product progress, risks, and decisions clearly to both technical and non-technical audiences. - Support UAT planning and execution, ensuring delivered features meet defined acceptance criteria. Qualifications - 7+ years of combined experience in Product Management and Business Analysis roles. - Proven track record delivering AI, ML, or Intelligent Automation products from discovery to production. - Hands-on experience with requirements elicitation, scope documentation, and stakeholder management on complex projects. - Experience working in Agile/Scrum environments with cross-functional distributed teams. Requirements - Strong understanding of AI/ML concepts: supervised/unsupervised learning, NLP, LLMs. - Experience with process mapping/BPMN skills. - Familiarity with Intelligent Automation platforms such as UiPath, Automation Anywhere, Power Automate, or Blue Prism. - Proficiency in documentation tools: Confluence, JIRA, Miro, or equivalent. Desirable - Experience with Generative AI tools and LLM-based product development. - Background in industries prevalent in LATAM: healthcare, or Hi-Tech. - Exposure to MLOps practices, data governance, and responsible AI frameworks. Personal Skills - Exceptional written and verbal communication skills — able to convey complex concepts clearly at all levels. - Strong analytical and critical thinking skills with a structured, detail-oriented approach. - Collaborative mindset with the ability to influence without authority across cultures and time zones. - Fluent in English; professional proficiency in Spanish or Portuguese strongly preferred. Benefits - Care: your mental and physical health is our priority. We ensure comprehensive company-paid medical insurance and mental health programs, 5 undocumented sick-leave days per year. - Tailored education path: boost your skills and knowledge with our regular internal events (meetups, conferences, workshops), Udemy license, language courses and company-paid certifications. - Growth environment: share your experience and level up your expertise with a community of skilled professionals, locally and globally. - Long-term employment with 20 working-days paid vacation and local bank holidays. - Flexibility: 100% remote work mode. - Opportunities: we value our specialists and always find the best options for them. Our Internal Mobility Program helps change a project if needed to help you grow, excel professionally and fulfill your potential. - Global impact: work on large-scale projects that redefine industries with international and fast-growing clients. - Welcoming environment: feel empowered with a friendly team, open-door policy, informal atmosphere within the company and regular team-building events.

Title: Product Specialist (ISA & SIPP) Location: London, United Kingdom Job Description: Company Overview Interactive Brokers Group, Inc. (Nasdaq: IBKR) is a global financial services company headquartered in Greenwich, CT, USA, with offices in over 15 countries. We have been at the forefront of financial innovation for over four decades, known for our cutting-edge technology and client commitment. IBKR affiliates provide global electronic brokerage services around the clock on stocks, options, futures, currencies, bonds, and funds to clients in over 200 countries and territories. We serve individual investors and institutions, including financial advisors, hedge funds and introducing brokers. Our advanced technology, competitive pricing, and global market help our clients to make the most of their investments. Barron's has recognized Interactive Brokers as the #1 online broker for six consecutive years. Join our dynamic, multi-national team and be a part of a company that simplifies and enhances financial opportunities using state-of-the-art technology. About the Role We are seeking a highly analytical and commercially minded Product Specialist to join our Product Management team. This role will focus primarily on tax-efficient account types, with particular emphasis on Individual Savings Accounts (ISA) and Self-Invested Personal Pensions (SIPP). Reporting directly to the COO, you will be responsible for ensuring operational excellence across tax-efficient product controls, driving product enhancements to improve client experience, and identifying opportunities to foster business growth through product innovation. The role combines hands-on operational responsibilities—including control reviews, issue remediation, and management information oversight—with strategic product development activities aimed at maintaining competitive positioning in the UK retail investment market. This is an exceptional opportunity for a commercially aware professional with demonstrable ISA experience to take ownership of a critical product line within a high-growth, global financial services organization Key Responsibilities Product Control & Operational Oversight - Conduct first-line-of-defence monitoring of product controls and operational processes for ISA, SIPP, and European tax-efficient accounts (e.g., PEA, ISK, TBSZ). Perform and oversee regular control reviews to prevent, detect, and remediate issues including ineligible investments, over-contributions, and cash/in-specie transfer errors. - Develop and maintain control frameworks to ensure ongoing compliance with HMRC ISA regulations, FCA requirements, and relevant European tax authority rules. Escalate control breaches and coordinate remediation activities with Operations, Compliance, and Technology teams. - Monitor key performance indicators and management information related to tax-efficient account operations. Identify trends, anomalies, and areas requiring attention, producing regular reports for senior management. - Act as the primary point of contact for complex operational issues relating to UK tax-efficient accounts, coordinating resolution across Client Services, Operations, Tax, Legal and Compliance functions. - Product Enhancement & Client Experience - Drive continuous improvement of the client experience by identifying friction points across the client journey, including account opening, funding, transfers, trading, and withdrawals. - Project manage product enhancement initiatives from conception through implementation and post-launch review. Develop project plans including scope, timelines, resource requirements, dependencies, and risk mitigation strategies. - Coordinate cross-functional teams and manage stakeholder expectations across Technology, Operations, Compliance, Legal, and Commercial functions to deliver product improvements on time and within budget. - Develop and maintain product documentation including user guides, FAQs, training materials, and internal process documentation to support Client Services teams and enhance client self-service capabilities. - Conduct post-implementation reviews to capture lessons learned and drive continuous improvement in product delivery processes. - Business Growth & Strategic Development - Leverage product knowledge and market expertise to identify opportunities for business growth, including product feature enhancements, new client segment targeting, and competitive positioning improvements. - Analyse client behaviour and product usage data to identify opportunities for growth, cross-sell, and product optimization. Create and maintain management information dashboards to track client activity, product performance, and key metrics (account growth, AUM, revenue, engagement, retention). - Develop business cases for new products and features, including market sizing, revenue projections, and implementation requirements. Contribute to strategic planning and roadmap development for IBKR UK product offerings. - Qualifications & Experience Required - University degree in finance, economics, business, or related field. - Demonstrable experience working with UK Individual Savings Accounts (ISA), including strong understanding of ISA regulations, eligible investments, contribution limits, transfer rules, and HMRC reporting requirements. - 2-5 years' experience in a product management, operations, or control function within financial services (e.g., brokerage, wealth management, investment platform, or retail banking). - Strong analytical capabilities with ability to interpret complex data and generate actionable insights. - Proven ability to manage projects and coordinate cross-functional teams to deliver results. - Excellent stakeholder management skills across technical, commercial, and compliance functions. - Strong written and verbal communication skills with ability to produce clear documentation and present to senior management. - Fluent in English. - Highly Desirable - Knowledge and experience of mutual funds operations, including understanding of fund structures (UCITS, OEICs, unit trusts), order processing, settlement cycles, transfer agency functions, trailer fees, and distribution arrangements. Familiarity with fund eligibility requirements for tax-advantaged accounts and experience navigating fund data providers would be particularly valuable. - Experience with Self-Invested Personal Pensions (SIPP), including understanding of pension regulations, HMRC requirements, eligible investments, and transfer processes. At minimum, candidates should demonstrate good general understanding of SIPP products and regulatory framework. - Experience with European tax-advantaged accounts (e.g., French PEA, Swedish ISK, Hungarian TBSZ) or willingness to develop expertise in these products. - Working knowledge of FCA regulations, particularly relating to retail investment products, client money/assets, and product governance (PROD). - Experience with control frameworks, first-line-of-defence activities, or operational risk management. - Familiarity with brokerage operations including trading, settlement, corporate actions, and custody. - Experience with data analysis and visualisation tools (e.g., SQL, Tableau, Power BI, Excel). - Project management qualification (e.g., PRINCE2, PMP, Agile) or equivalent practical experience. Location and Hours: 20 Fenchurch Street, London, EC3M 3BY 8 am - 5 pm, Monday - Friday What We Offer - Opportunity to take ownership of a critical product line within a globally recognized brokerage firm. - Exposure to senior leadership and direct impact on business strategy and growth. - Dynamic, fast-paced environment with continuous learning opportunities. - Collaborative, multi-national team culture with opportunities for career progression - Salary commensurate with experience - Performance-based discretionary cash bonus scheme - Discretionary stock grant - Group Life Assurance cover - Group Income Protection - Occupation pension scheme based on Gross earnings - Hybrid working model - Above statutory annual leave, increasing with service - Daily company-paid lunch and healthy snack options throughout the day (when working from the office) - Access to Private Medical Insurance, Dental Plan and/or Health Cash Plan (including dependants) * - Corporate events - Travel season ticket loans* - Cycle to work scheme* - Fitness subsidisation *on successful completion of the probation period

Role Description - Leads activities to define document product requirements - Develops and executes plans to ensure products meet technical, data, and regulatory requirements - Leads configuration control of documents and artifacts - Tracks release quality metrics - Leads projects, managing schedule, cost, and performance Qualifications - Bachelor's Degree - Excellent communications skills, ability to interact with senior internal and external personnel on significant matters and cross-team coordination - Understanding of configuration management (CM) and document CM, including processes and tools Requirements - Experience with BEDS - Experience with web-based services and tools - Experience with software release processes Benefits - Competitive base pay and variable compensation opportunities - Health insurance - Flexible spending accounts - Health savings accounts - Retirement savings plans - Life and disability insurance programs - Programs that provide for both paid and unpaid time away from work

Role Description Under general supervision, the Clinical Product Surveillance Specialist is responsible for independently using knowledge of clinical workflows and product use when investigating post-market complaints and providing clinical resource support to internal and external customers. This role acts as a patient safety advocate and participates in various cross-functional activities that include, but are not limited to Complaint Handling, Risk Management, Design Quality, and Regulatory Compliance, to support product safety and efficacy and recommend improvements and/or corrections as needed. Responsibilities - Identify and investigate domestic and international post-market complaints with a potential safety issue and escalate complaints for further investigations as needed. - Ensure adverse event reports (i.e. MDRs, ICSRs) are processed, prepared, and submitted to the FDA within regulation timelines. - Process FDA reportable post-market complaints and assist in coordinating international adverse event reporting with local health authorities or authorized representatives. - Collaborate with team members and act as a clinical resource for internal and external customers. - Ensure communications are created and issued to internal and external customers. Review customer responses for technical and clinical accuracy as related to Medline products. - Provide clinical insight, evaluation, and resolution during post-market, risk management, and design development/modifications processes for new and existing Medline products. - Participate in the analysis of safety and risk data within areas of responsibility and identify actionable findings, trends, or product safety issues that require further investigations. - Assess clinical, health, and safety risks during Health Hazard Evaluations, product recall or field action determinations, and acceptance of product as-is. - Ensure compliance with applicable post-market regulations for areas of responsibility and participate in regulatory audits, regulatory body communications, and/or additional information requests as applicable. - Participate in process improvements and Corrective and Preventative Actions (CAPAs). - Participate in the development and maintenance of processes/procedures associated with Adverse Event Reporting, Risk Management, and Standard Operating Procedures (SOPs) associated with Clinical Risk Evaluation. - Facilitate clinical safety meetings and conduct trainings related to post-market surveillance, clinical use, product risk, and SOP requirements. - Maintain active Registered Nurse (RN) licensure and good standing with state or other governing licensure body. Qualifications - Bachelor's Degree in Nursing (BSN) with at least 5 years of patient care experience OR a BSN with 4 years or less of patient care experience and 2 years of experience in a similar role. - Actively licensed as an RN to administer healthcare and in good standing with state or other governing licensure body. - Knowledge of quality improvement and patient safety. - Understanding of clinical standards, processes, and workflows. - Familiarity with medical devices and pharmaceuticals related to patient safety. - Ability to assess clinical outcomes, analyze data, and present findings to various audiences. - Proficiency in Microsoft Office (Outlook, Teams, Excel, Word, PowerPoint). - Strong work ethic and proactive approach to responsibilities. - Customer-focused with a results-oriented mindset. - Ability to make sound judgments prioritizing patient safety. - Team player with analytical skills and a positive attitude. - Experience in data analysis and reporting to identify trends and solutions. - Experience working with cross-functional teams to solve complex problems. - Effective time management skills to handle multiple projects and deadlines. - Ability to work independently and escalate issues when necessary. - Problem-solving skills to overcome obstacles and find successful solutions. Preferred Qualifications - Advanced degree in nursing, medical or healthcare sciences, or other healthcare related field. - Licensed, registered, or certified by a state or other governing body to administer health care. Certification in a nursing specialty (i.e. APRN, CNS, CEN, CCRN, WOCN, etc.) or other healthcare related field. Work Experience - Experience within a Perioperative/OR, Critical Care (i.e. Emergency Department, ICU, Step-Down ICU, Cath Lab, etc.), or Wound Care/Management setting. - Experience in clinical, medical device, or pharmaceutical risk management and/or within the medical device or pharmaceutical industry. - Experience or working knowledge of government and industry standards and regulations for medical products (i.e. 21 CFR 803, 21 CFR 314, 21 USC 379aa, 21 CFR 7, ISO 13485, ISO 14971, etc.). Benefits - Health insurance - Life and disability insurance - 401(k) contributions - Paid time off Salary Information The anticipated salary range for this position: $79,000.00 - $119,000.00 Annual. The actual salary will vary based on applicant’s location, education, experience, skills, and abilities. This role is bonus and/or incentive eligible. Medline will not pay less than the applicable minimum wage or salary threshold. Company Description Medline Industries, LP, and its subsidiaries, offer a competitive total rewards package, continuing education & training, and tremendous potential with a growing worldwide organization. We’re dedicated to creating a Medline where everyone feels they belong and can grow their career. We strive to do this by seeking diversity in all forms, acting inclusively, and ensuring that people have tools and resources to perform at their best. Medline Industries, LP is an equal opportunity employer. Medline evaluates qualified individuals without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, age, disability, neurodivergence, protected veteran status, marital or family status, caregiver responsibilities, genetic information, or any other characteristic protected by applicable federal, state, or local laws.