Title: Regional Service Coordinator Location: 100% Remote AR - Remote Full time Job requisition id R110828 Job Description: Patterson isn't just a place to work, it's a partner that cares about your success. One of the distinguishing marks of our company is the talented people who embrace the people-first, always advancing, and results-driven culture. Professional growth abounds in this motivating environment. We value the diverse talents and experiences our employees bring to Patterson and believe that they build a stronger and successful organization. Job Summary Responsible for providing a professional approach to dispatching and performing all duties related to the scheduling of requests for service. Requires a high level of professional autonomy due to the nature of resource planning in assignment of service technicians to service requests. Essential Functions To perform this job successfully, an employee must be able to perform each essential function satisfactorily, with or without reasonable accommodation. To request a reasonable accommodation, notify Human Resources or the manager who oversees the position. Management of Service Orders - Manages resources efficiently and effectively for all scheduled service - Monitors service orders assigned to technicians - Responsible for the life cycle of service order (creates, edits, completes and invoice service orders) - Reconciles various CRM and other reports on a monthly basis - Processes repair parts and third-party repair requests - Responsible for maintaining PMA contracts Requests and Triage - Actively triages calls and inquiries from customers - Assigns and schedules service requests from clients or company personnel - Works closely with the Equipment Procurement Specialist(s) with resource and installation project planning Job Qualifications Required Qualifications - Associates degree or higher preferred or 2-5 years equivalent industry experience - Expresses strong customer service orientation or related dispatching experience through excellent written and verbal/phone communication skills - Has strong organizational and multi-tasking skills, demonstrates sound judgment and excellent decision-making abilities, and shows a great attention to detail - Ability to positively contribute to the team environment by taking initiative to learn and improve upon skillsets - Possesses strong planning and organizational skills, both written and verbal - Uses technology with efficiency, including Microsoft 365 and SAP CRM platforms Preferred Qualifications - 1-3 years dispatching and customer service experience, with previous experience in the Veterinary Industry preferred - Previous working experience with project or resource coordination Working Conditions Physical Demands - Operating a computer or other office devices for the majority of the workday - May occasionally need to move packages up to 10 pounds such as office supplies or equipment - Must be able to communicate with others in person, over the phone, and in writing. - Must be able to understand and effectively exchange accurate information with others such as coworkers, customers and vendors - Must be able to read and interpret various electronic and written documents. Environmental Factors This position is in an office environment in which team members occupy desks in assigned areas or at meeting/collaboration spaces within the building. The building’s primary work areas consist of desks, chairs, computers and other office equipment and devices for professional services. Travel and On-call This position requires travel as needed for training What's In It For You: We provide competitive benefits, unique incentive programs and rewards for our eligible employees: - Full Medical, Dental, and Vision benefits and an integrated Wellness Program - 401(k) Match Retirement Savings Plan - Paid Time Off (PTO) - Holiday Pay & Floating Holidays - Volunteer Time Off (VTO) - Educational Assistance Program - Full Paid Parental and Adoption Leave - LifeWorks (Employee Assistance Program) - Patterson Perks Program The potential compensation range for this role is below. The final offer amount could exceed this range, based on various factors such as candidate location (geographical labor market), experience, and skills. $25.72 - $33.45 EEO Statement Patterson provides equal employment opportunities to applicants and employees without regard to race; color; sex; gender identity; sexual orientation; religious practices and observances; national origin; pregnancy, childbirth, or other related medical conditions; status as a protected veteran or spouse/family member of a protected veteran; or disability.

Title: Assistant Professor of Clinical Mental Health Location: Remote Department: Clinical Mental Health Counseling MA Program Job Description: Full Time Experienced The Masters in Clinical Mental Health Counseling Program at Franklin Pierce University seeks a full-time core faculty member. The successful candidate will maintain a teaching load, engage students in an online learning environment, maintain office hours, serve as a student advisor, and will be required to participate in yearly on-campus intensives with students. Core faculty members will need to retain a professional identity as a counselor by engaging in the professional counseling community via professional organization membership, conference attendance, research, and/or other professional involvement opportunities. This is primarily a remote position, though core faculty members are required to participate in the annual intensive sessions with students held on the Rindge, NH campus. Position Qualifications - Doctoral Degree in Counselor Education, preferably from a CACREP-accredited program. ABD will be considered; all degree requirements must be met prior to start date. - A minimum of two years experience as a practicing clinical mental health counselor. - A preferred minimum of two years experience in CMHC education; record of excellence in teaching - A record of professional and community service; involvement with the CMHC community via professional membership and service. - Licensed or license-eligible within the State of New Hampshire and/or state of residence. - Demonstrated excellence in classroom teaching and clinical supervision, including proficiency in residential and online instructional technology. Ability to work independently in a dynamic environment with changing priorities and multiple responsibilities.

Provide high-level administrative support to senior leadership, manage executive communications, coordinate meetings and travel logistics, and maintain organized documentation to enhance overall operational effectiveness.

Title: Regional Foster Coordinator Location: Prince George, BC, Canada Job Description: We welcome diversity, value differences, and foster inclusion in our employment practices. Find out more about our commitment to diversity and inclusion by reading our Foundational Principles on our website. We invite applications from all qualified individuals who are philosophically aligned with our mission, vision and values. The BC SPCA is a dynamic organization with facilities and services across the province of BC. Join an expanding team in an exciting time of change in an organization that makes a difference! Please read below for additional details and let us know if you have the skills and experience we are looking for by submitting your application. If you are up for the challenge and would like to be considered for this position, we would like to hear from you. The British Columbia Society for the Prevention of Cruelty to Animals (BC SPCA) is looking to fill the following career opportunity: POSITION: Regional Foster Coordinator STATUS: Permanent; Full-Time with benefits SHIFT: 35 hours per week LOCATION: Remote based in Cariboo North region, BC CLASSIFICATION: Exempt WAGE: Salaried About the Role Reporting to the Manager, Foster Program, the Regional Foster Coordinator will be responsible for supporting engagement, development, recognition, and retention of foster volunteers. This position will execute provincial Foster Program goals regionally, tailoring as necessary to support the needs of the assigned region. This work will include coaching and supporting local teams and their foster leads to ensure successful and consistent Foster Program operations and offering training and engagement opportunities for fosters. Working closely with the Volunteer Resources and Direct Care teams, the Regional Foster Coordinator will be part of a team that ensures that foster volunteers, fostered animals, and the Foster Program are thriving. Key Responsibilities: Foster Coordination and Support (65%): - Liaise with Community Animal Centre (CAC) staff in assigned region, Volunteer Resources, the Animal Flow team and foster volunteers to ensure successful Foster Program operations, gather feedback and work to resolve any barriers to success. - Develop tools, templates, and resources to improve the foster experience within the region that may also be used provincially, as required. - Provide ongoing professional development and skill building opportunities for fosters. - Work with Volunteer Resources, CAC staff and volunteers to orchestrate ongoing meaningful foster volunteer recognition initiatives, with heightened recognition through National Volunteer Week. - Recommend opportunities for existing foster volunteers to advance into more specialized foster roles as appropriate (such as bottle-feeding neonate animals or working with complex behaviour) and, where approved by Manager, Foster Program provide support, coaching and training, as needed. - Implement and track foster volunteer peer-to-peer programming such as mentorship or buddy opportunities. - Collaborate with Volunteer Resources to develop targeted recruitment strategies for critical foster needs (regional and/or provincial) - Assist with sourcing foster volunteers to support specialized placements, such as large-scale animal intakes (LSAIs) and emergency animal boarding (EAB) - Research, recommend, and implement foster retention strategies. - Collaborate with the Media & Internal Communications Team to promote foster volunteer opportunities and highlight contributions. - Provide guidance and support to staff working with foster volunteers in alignment with BC SPCA volunteer strategies, philosophies, and protocols. - Advance more complex performance management or engagement issues to the Manager, Foster Program - Collaborates with and provides Foster Program support to other regions as required. Foster Program Data Management and Analysis (20%): - Maintain an accurate, current list of available fosters in their portfolio in Better Impact. - Pull, analyze and report on identified foster volunteer metrics to support the Manager, Foster Program with impact and gap analysis and strategic program planning. - Assist foster volunteers and staff with logging important data such as foster hours and placement details in databases such as Better Impact and ShelterBuddy. - Produce impact and statistical reports on the Foster Program and contributions of fosters within assigned region. Foster Needs Assessment and Planning (10%): - Conduct regular regional program evaluation, as established by the Manager, Foster Program. - Provide recommendations based on findings and, where approved, assist in developing and delivering initiatives such as creating training, mentoring, and/or recognition opportunities. - Recommend training applicable to foster volunteers and assist with the development/delivery of such programs. - Collaborate with the Training & Development Specialist to ensure such training is in keeping with other BC SPCA training and adult learning principles. - Collaborate with Volunteer Resources to support foster recruitment needs and positive onboarding experiences (i.e. trialing foster mentors and support groups). Performs Other Duties as Assigned (5%): - Participate in, and contribute to, committees, working groups (e.g. Emergency Boarding Working Group) and other cross-functional teams as necessary. - Contributes to a culture of health, safety and wellness and models appropriate work-life balance. Knowledge and skill requirements - Post-secondary education in a related field such as Social Sciences, with a minimum of 3 years’ related experience; or an equivalent combination of education and experience acceptable to the employer. Related experience includes, but is not limited to: - Volunteer coordination and engagement; - Tracking and reporting on program metrics and recommending alternatives for improvement; - Coaching, mentoring, training, and empowering volunteers; - Working in the animal welfare sector, with focus on building programs/ systems/infrastructure beyond animal sheltering. - Completion of CVA Certification in Volunteer Management is an asset. - Tech savvy with experience championing effective use of technology to elevate an organization’s efficiency. - Proficient in the use of Microsoft Office Suite, with the ability to adapt to new technologies; - Experience with Better Impact and/or ShelterBuddy is considered a strong asset. - Strong ability to impact and influence, with demonstrated capabilities to proactively address and work through situations involving conflict. - Demonstrated ability to successfully collaborate with multiple different teams and ability to align program and operational priorities with strategic objectives. - Proven ability to work independently in a fast-paced, dynamic environment with competing deadlines and multiple priorities. - Excellent communication skills and ability to work with internal and external parties at all levels and from diverse backgrounds in a positive and respectful manner. - Excellent organizational skills with remarkable attention to detail. - Ability to travel throughout the region as needed. - Working knowledge of the concepts of diversity, equity, inclusion, and reconciliation. - Philosophical harmony with the BC SPCA’s vision, mission, values, and strategic directions. How to apply: If you are interested in joining our team and are legally entitled to work in Canada, we would like to hear from you. We are committed to a transparent, human-led hiring process. While we use technology to support application management, applications are not screened, scored, or ranked by AI systems. All hiring decisions are made by human hiring managers based on skills, experience, and alignment with the organizational values. We thank you for your interest in the BC SPCA, however; only candidates selected for an interview will be contacted. No telephone calls, please. The BC SPCA is a Registered Charity BN 11881 9036 RR0001 Job Details Pay Type Salary Hiring Min Rate 56,700 CAD Hiring Max Rate 70,863 CAD