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Sutherland

We make digital 𝐡𝐮𝐦𝐚𝐧™ #MakeDigitalHuman

Associate Manager – Team Manager

ManagerManagerFull TimeRemoteMid LevelTeam 10,001+Since 1986H1B SponsorCompany SiteLinkedIn

Location

New Jersey

Posted

8 days ago

Salary

0

Seniority

Mid Level

2 yrs expEnglish

Job Description

Associate Manager – Team Manager

Sutherland

• Supervise the daily operations of the Provider Data Management team, including workload distribution, performance management, and staff development • Ensure provider demographic, credentialing, and contract data is accurately entered and maintained in all systems • Drive the performance of the team, by monitoring productivity, quality, and turnaround time standards • Provide coaching, mentoring, and performance feedback to team members • Manage attrition, shrinkage, and other critical metrics of the team. • Support projects involving system enhancements or process automation • Manage the end-to-end provider data entry process to ensure accurate and timely setup for claims payment, member assignment and directory display. • Investigate and resolve complex Provider Data Management issues.

Job Requirements

  • 2+ years’ experience leading a team within the healthcare domain – preference for experience with Provider Data Management
  • Ability to work in MS Office and other program-specific platforms
  • Ability to work in a fast-paced environment
  • Strong analytical skills; be able to interpret data, identify trends, and make suggestions for improvements
  • Strong verbal and written communication skills; be able to communicate in a clear, constructive, and professional manner

Benefits

  • Employees can work remotely

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