Role Description Client Success Associates are integral members of PCG’s Northwest Education Team; the specific focus of this role will be supporting web-based case management software, primarily for Special Education. Client Success Associates will be responsible for managing, maintaining, and growing client relationships with local education agency (school district) and/or state agency stakeholders. This will be accomplished through direct client interaction, as well as collaboration with internal teams. This role must effectively integrate capabilities in client management and project management in addition to promote strong connectivity with the other Client Success Associates and their functional area counterparts across operations and technology. - Provides excellent customer service to all clients, as measured by responsiveness and client satisfaction scores. - Prepares and delivers online and in-person training sessions and other presentations to a wide variety of clients and stakeholders. - Supports customer service and operations for clients: - Responsible for initiative planning and ongoing client relationship management. - Collaborates with regional teams and other functional areas to meet our clients' needs and support of initiatives. - Proactively identify problems and provide solutions to clients, in collaboration with regional support team members. - Ability to manage multiple projects and client initiatives simultaneously with a keen attention to detail. - Responsible for acquiring and applying knowledge, best practices (external and internal), methodology, and tools to client organizations. - Responds to inquiries and questions in a timely manner. - Works within a team to accomplish other duties on projects to meet necessary deadlines. Qualifications - BA/BS degree or equivalent experience. - 1+ year of client management experience preferred. - Experience working in Special Education preferred. Requirements - Communication skills (presentation, facilitation, and written). - Collaboration skills (with peers, staff, and clients) and propensity for relationship building. - Problem solving skills; using sound judgement as to when an issue should be escalated. - Analytical skills, including the ability to analyze and organize data. - Ability to manage time to meet critical deadlines. - Ability to work independently and with a team. - Proficiency in MS Office products, including PowerPoint, Excel and Word. Benefits - Medical and dental care benefits. - 401k. - PTO. - Parental leave. - Bereavement leave. Compensation Compensation for roles at Public Consulting Group varies depending on a wide array of factors including, but not limited to, the specific office location, role, skill set, and level of experience. As required by applicable law, PCG provides a reasonable range of compensation for this role. Range: $55,000 - $70,000

• Own the executive client relationship for a portfolio of Meridian’s public sector accounts, independent of any single active engagement • Serve as the primary strategic point of contact for agency and district leadership — the person clients call when something matters, not just when something breaks • Conduct regular executive business reviews (EBRs) to align on outcomes, surface strategic priorities, and demonstrate Meridian’s ongoing value • Build deep, multi-threaded relationships across client organizations — CHRO, CFO, CIO, and operational leadership • Represent the client’s voice internally, advocating for their interests across delivery, product, and practice leadership • Maintain visibility into the health of active Meridian engagements within your accounts — not as a project manager, but as an executive sponsor and escalation point • Partner with Engagement Managers to anticipate risks, navigate organizational complexity, and protect the client relationship during delivery challenges • Attend steering committee meetings and key delivery milestones as Meridian’s senior relationship representative • Ensure seamless onboarding of new engagements by bridging the Client Development Executive handoff and setting the tone for the client experience from day one • Identify and shape expansion opportunities within your account portfolio — new Workday modules, Phase X work, AMS, optimization, and staff augmentation • Partner closely with the Client Development Executive to qualify, frame, and advance expansion opportunities through the pursuit process • Contribute to proposal development and orals presentations for expansion engagements, lending delivery credibility and client context to the pursuit team • Maintain a clear view of each client’s Workday roadmap and align Meridian’s capabilities to their strategic direction

• Manage a portfolio of New York large group employer clients (100–2000 lives), serving as their trusted advisor and proactively addressing needs throughout the plan year • Lead annual service plan execution including renewals, open enrollment, compliance support, vendor deployment, and member education • Design creative, consultative benefit solutions based on strong knowledge of the New York market, alternative funding arrangements, carriers, and products • Develop and deliver materials such as renewal presentations, financial reporting, budget reviews, and education sessions for clients and members • Collaborate with internal teams and vendor partners to streamline day-to-day servicing, ensure exceptional delivery, and strengthen Nava’s client success capabilities • Foster executive-level relationships with client leaders and create superfan clients by consistently delivering novel benefit solutions

Title: Partner - F&A - R2R Location: USA Hybrid time type Full time job requisition id JR10001395 Job Description: Partner - F&A - R2R Ready to turn bold ideas into real-world impact? At Genpact, we don’t just adapt to change, we lead it. AI and digital innovation are transforming the way businesses work, and we’re at the forefront of it. Genpact’s AI Gigafactory, our industry-first accelerator, exemplifies how we scale advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. Whether tackling complex challenges through large-scale models or agentic AI, our breakthrough solutions tackle companies’ most complex challenges. If you thrive in a fast-moving, innovation-driven environment, love building and deploying cutting-edge AI solutions, and want to push the boundaries of what’s possible, this is your moment. Genpact (NYSE: G) is an agentic and advanced technology solutions company. We leverage process intelligence and artificial intelligence to deliver measurable outcomes. With a strong partner ecosystem and decades of client trust, we provide innovative solutions that transform how businesses run. Powered by a team with an active learning mindset and client centricity at its core, we deliver lasting value for the world’s leading enterprises. Job Description Responsibilties Shape and steer the strategic direction of the R2R practice. Build and nurture CXO-level client relationships. Drive innovation, transformation, and digital adoption. Ensure delivery excellence and compliance across engagements. Mentor senior leaders and strengthen practice capabilities. Qualifications Bachelors - Accounting, Bachelors - Commerce, Bachelors - Economics, Bachelors - Finance, Masters - Finance Certifications Certified Treasury Professional (CTP) - Instituto Nacional de AprendizajeInstituto Nacional de Aprendizaje Required Skills Audit Responses, Audits Compliance, Business Consulting, Critical Thinking, Data Analytics, Data Visualization, Finance, People Leadership, Predictive Forecasting, Reconciliations, Risk Management, Strategic Advisory Language English (Required) Language Proficiency - Advanced - C1 Additional Job Location - Job Type Regular Master Skill List - F&A - R2R - Practice Remote Type - Hybrid Work Shift - Any (United States of America) The approximate annual base compensation range for this position is: 165,300 to 235,000 USD Work-from-Anywhere Roles – “Los Angeles California-based candidates are not eligible for this role” The actual offer, reflecting the total compensation package plus benefits, will be determined by a number of factors which include but are not limited to the applicant’s experience, knowledge, skills, and abilities; geographic location; and internal equity. Why join Genpact? • Lead AI-powered transformation – Drive innovation and solve real-world business challenges that matter • Make an impact – Help global enterprises solve business challenges that matter • Accelerate your career – Gain hands-on experience, mentorship, and world-class learning opportunities to stay ahead • Work with the best – Join 140,000+ bold thinkers and problem-solvers who push boundaries every day • Thrive in a values-driven culture – Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress Come join the 140,000+ coders, tech shapers, and growth makers at Genpact and take your career in the only direction that matters: Up. Let’s build tomorrow together. Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation. Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.