Public Consulting Group - PCG logo

Public Consulting Group - PCG

Remote Jobs

Public Consulting Group - PCG is a Boston, Massachusetts-based firm that specializes in improving lives by providing technology and consulting services in the sectors of government

69 open rolesLatest: May 25, 2026, 8:35 AM UTC
Post Date
Minimum Salary
Experience

69 Jobs

Public Consulting Group - PCG logo

Client Service Associate 2

Public Consulting Group - PCG

Public Consulting Group - PCG is a Boston, Massachusetts-based firm that specializes in improving lives by providing technology and consulting services in the s

Client Partner4 days ago

Role Description Our Education team offers consulting services and technology solutions to help schools, school districts, and state education agencies/ministries of education promote student success, improve programs and processes, and optimize financial resources. We work with clients to ensure all students have what they need to succeed. - Client Service & Ticket Resolution - Serve as the day-to-day point of contact for assigned clients; respond to inbound and outbound inquiries professionally, in a service-oriented manner, and in accordance with contracted timelines. - Build and maintain strong client partnerships focused on retention, satisfaction, and transparency around risks and opportunities. - Support initiative planning and ongoing client relationship management to advance program goals and ensure contract deliverables are met. - Review, troubleshoot, route, escalate, and resolve support tickets in accordance with established procedures; monitor ticket status and prioritize for timely closure. - Identify client challenges, recommend practical solutions, and escalate using sound judgment when additional support is needed. - Leverage client communication tools and best practices to drive continuous improvement across the client journey: implementation, adoption, optimization, and expansion. - Program Knowledge, Documentation & Systems - Learn, apply, and continuously monitor Federal, state, and local Department of Education and Medicaid School-Based program policies and procedures to ensure client inquiries are handled accurately and in compliance. - Develop and maintain working knowledge of required operating platforms, ticketing systems, Microsoft Word, Excel, and related tools. - Create, maintain, and update training materials, user guides, scripts, and procedures to reflect system or program changes; provide guidance to internal teams and end users as needed. - Uphold strong project and change management practices, both internally and externally. - Team & Cross-Functional Collaboration - Contribute to a respectful, accountable team culture; work with your supervisor to set portfolio goals aligned to the Client Success vision. - Partner with internal teams to surface client needs, support system improvements, and advance state business development. - Take initiative to evaluate current processes, identify gaps, and recommend improvements. - Participate in special or strategic initiatives as availability and capacity allows. Qualifications - Bachelor's degree required. - 2+ years of similar work experience; within the education and/or Medicaid field a plus. - Demonstrated ability to cultivate client relationships, deliver high-quality work, and collaborate cross-functionally with diverse stakeholders. - Must be located in Florida. Requirements - Strong written and verbal communication skills; ability to present and compose materials for diverse audiences, including individuals with disabilities. - Relationship-building and collaboration skills with a service-first mindset across clients, peers, and internal teams. - Problem-solving ability and sound judgment; data analysis skills to support optimization and continuous improvement. - Research and project management capabilities, with the ability to organize information, track progress, and meet critical deadlines. - Strong attention to detail, accuracy in documentation, and ability to manage time effectively in a fast-paced environment. - Professional maturity; ability to put the best interests of the client and PCG above self-interest. Benefits - Compensation for roles at Public Consulting Group varies depending on a wide array of factors including, but not limited to, the specific office location, role, skill set, and level of experience. - As required by applicable law, PCG provides a reasonable range of compensation for this role. - PCG provides a range of benefits for this role, including medical and dental care benefits, 401k, PTO, parental leave, bereavement leave. - Range: $62,200 - $81,900

United States
$62.2K - $81.9K / year
Public Consulting Group - PCG logo

Project Manager 2

Public Consulting Group - PCG

Public Consulting Group - PCG is a Boston, Massachusetts-based firm that specializes in improving lives by providing technology and consulting services in the s

Project Manager9 days ago

Role Description - Serve as a governance lead across the Public Safety Consulting Services (PSCS) portfolio, ensuring consistency, quality, and efficiency in delivery approaches, tools, and processes. - Establish and continuously improve standard operating procedures, templates, and best practices across proposal development, project delivery, and reporting. - Partner with leadership to monitor portfolio performance, identify risks, and implement mitigation strategies. - Lead and coordinate proposal development efforts, including content strategy, compliance, and submission timelines. - Collaborate with subject matter experts (SMEs) to develop compelling, high-quality technical content and differentiators. - Support business development activities, including pipeline tracking, opportunity qualification, and capture planning. - Provide hands-on support and oversight across multiple concurrent projects, ensuring alignment with scope, budget, and schedule. - Develop and maintain project plans, track milestones and deliverables, and proactively manage risks and dependencies. - Monitor project performance and report on status, risks, and key outcomes to internal leadership. - Accountable for contract lifecycle and invoicing. - Coordinate and optimize utilization of internal staff and external SMEs across projects and pursuits. - Own subcontractor bench management and capacity planning to align resources with pipeline demand. - Facilitate collaboration across service lines to bring integrated solutions to clients. - Serve as a key internal and client-facing liaison, ensuring clear communication and alignment across stakeholders. - Support client engagement activities, including onboarding, meetings, presentations, workshops, and executive-level communications. - Contribute to strengthening long-term client relationships and identifying opportunities for expansion. - Develop, review, and refine client deliverables, including reports, analyses, and presentations. - Ensure consistency, clarity, and quality across all written products and client-facing materials. - Implement quality assurance processes to maintain high standards across deliverables. Qualifications - Strong analytical and problem-solving capabilities, including the ability to synthesize complex data into actionable insights. - Excellent written and verbal communication skills, with experience producing executive-level deliverables. - Advanced organizational and project management skills, with the ability to manage multiple priorities simultaneously including influencing and leading delegation. - Proven ability to operate both independently and collaboratively in a cross-functional team environment. - Strong attention to detail and commitment to quality. - Proficiency in Microsoft Office Suite, including advanced Excel capabilities. - Ability to quickly learn new tools, platforms, and consulting methodologies. Requirements - Bachelor’s degree in public administration, business, healthcare, fire administration, or a related field (or equivalent experience). - 7+ years of experience in public safety consulting or a related professional/field services environment with supervisory responsibility. - Demonstrated experience supporting or leading proposal development, project management, and client delivery. - Proven track record of delivering projects on time and within budget. Preferred Qualifications - PMP, CMP, or other relevant project management certification. - Prior experience in a consulting firm or professional services environment. - Comprehensive knowledge of fire and EMS industry operations including applicable standards and best practices. Working Conditions - Remote work environment. - Travel required (<15%) based on client and business needs. Compensation - Compensation for roles at Public Consulting Group varies depending on a wide array of factors including, but not limited to, the specific office location, role, skill set, and level of experience. - Range: $69,700 - $100,000. EEO Statement Public Consulting Group is an Equal Opportunity Employer dedicated to celebrating diversity and intentionally creating a culture of inclusion. We believe that we work best when our employees feel empowered and accepted, and that starts by honoring each of our unique life experiences. At PCG, all aspects of employment regarding recruitment, hiring, training, promotion, compensation, benefits, transfers, layoffs, return from layoff, company-sponsored training, education, and social and recreational programs are based on merit, business needs, job requirements, and individual qualifications. We do not discriminate on the basis of race, color, religion or belief, national, social, or ethnic origin, sex, gender identity and/or expression, age, physical, mental, or sensory disability, sexual orientation, marital, civil union, or domestic partnership status, past or present military service, citizenship status, family medical history or genetic information, family or parental status, or any other status protected under federal, state, or local law. PCG will not tolerate discrimination or harassment based on any of these characteristics. PCG believes in health, equality, and prosperity for everyone so we can succeed in changing the ways the public sector, including health, education, technology and human services industries, work.

United States
$69.7K - $100K / year
Public Consulting Group - PCG logo

Technical Business Analyst

Public Consulting Group - PCG

Public Consulting Group - PCG is a Boston, Massachusetts-based firm that specializes in improving lives by providing technology and consulting services in the s

Business Analyst10 days ago

Role Description The Technical Business Analyst (TBA) will support the Product Team within the Education Case Management practice. This position is responsible for designing and delivering EdTech solutions in the case management markets. Our products are used in 30+ states by nearly 2 million people ranging from state agency staff, district and school administrators, teachers, specialists, service providers, and support staff. The ideal candidate is well-versed in the Software Development Life Cycle (SDLC) and comfortable creating system specifications and documentation used in the development process. The TBA works with engineering, business stakeholders, and clients to define scope, gather requirements, design solutions, complete user acceptance testing, and manage aspects of the implementation. Please note: This role is Remote. Responsibilities: - Facilitating software development life cycle (SDLC) activities - Coordinating and leading functional and technical requirement gathering sessions - Analyzing business requirements, identifying any inconsistencies or gaps, and determining the optimal solution - Creating functional specifications (as well as any other documentation needed) to clearly denote scope and requirements to development and QA teams - Creating wireframes or prototypes using Axure RP, or related tools - Coordinating with engineering, quality assurance teams, and clients to plan and execute test processes - Handling product troubleshooting and triage, when required and appropriate - Preparing and posting defects/support requests. Managing through to completion and release - Delivering internal trainings for new features – ‘Train the Trainer’ - Contributing to internal product improvement committees and initiatives - Supporting other teams with new state implementations, new feature configurations and new project rollouts, if appropriate Qualifications - Ability to create comprehensive Requirements Specifications, Designs, Process/Flow Diagrams, Test and Implementation Plans, and Feature Release Notes - Experience utilizing Software Development Life Cycle (SDLC) and Quality Assurance (QA) methodologies, standards, and best practices - Works well independently - makes decisions and solves problems using sound, inclusive reasoning, and judgment with limited supervision - Ability to work in a fast-paced and changing environment; reacts professionally under pressure - Ability to gather and analyze information from a diverse set of sources and stakeholders to fully articulate a problem statement - Advanced analytical skills, including the ability to analyze, organize, and present data - Demonstrated time management skills - managing priorities across products and teams - Detail orientation with excellent analytical, planning, and organizational skills - Excellent written and oral communication skills; speaks clearly and persuasively Requirements - Education: Bachelor’s degree or equivalent experience required - 3+ years of business analysis and/or product design experience - Proven record of excellence in documenting, designing, and delivering technical solutions - Knowledge or experience in EdTech, Case Management systems a plus - Experience with wireframing/prototyping tools such as Axure RP or ability to quickly learn - Knowledge of task management and project management systems is a plus (ex. JIRA, ASANA, Monday.com, etc.) - UI/UX experience and course certification is a plus Benefits - Compensation range: $51,900 - 81,500 - Medical and dental care benefits - 401k - PTO - Parental leave - Bereavement leave

United States
$51.9K - $81.5K / year
Public Consulting Group - PCG logo

Student Associate

Public Consulting Group - PCG

Public Consulting Group - PCG is a Boston, Massachusetts-based firm that specializes in improving lives by providing technology and consulting services in the s

Student12 days ago

• Support with operational processes • Create, format and maintain documents and presentations • Conduct structured research • Assist with internal projects and consulting workstreams • Prepare for and attend client meetings

Germany
€15 / hour
Public Consulting Group - PCG logo

Associate Public Sector

Public Consulting Group - PCG

Public Consulting Group - PCG is a Boston, Massachusetts-based firm that specializes in improving lives by providing technology and consulting services in the s

Associate12 days ago

• Part of a young team in public administration consulting • Independently responsible tasks within projects • Contributing to project deliverables • Collaborating within the team and actively coordinating on professional questions • Continuous personal development

Germany
€42K - €48K / year
Public Consulting Group - PCG logo

Vice President of Artificial Intelligence

Public Consulting Group - PCG

Public Consulting Group - PCG is a Boston, Massachusetts-based firm that specializes in improving lives by providing technology and consulting services in the s

Role Description The Vice President Intelligence is the seniormost leadership role responsible for the strategic pursuit of AI innovation and value creation in the enterprise. It is a transformative role that merges business acumen, strategic insight, innovation, and technological expertise to realize the full potential of AI beyond including and beyond automation and productivity improvement. The role is focused on driving AI transformation, improving enterprise AI literacy, creating AI strategies and evolving AI capabilities, implementing participative operating models, and codifying governance practices that reduce risk and increase differentiating business value. Key Responsibilities - Strategic Leadership: - Accelerates AI-driven innovation and transformation by building and maintaining a vision for how AI will drive value aligned with strategic objectives. - Establishes a world-class AI strategy and organization that aligns with the company’s overarching enterprise vision. - Client-facing Business Collaboration: - Fosters collaboration and bridges departmental gaps to develop cross-organizational and functional alignment. - Establishes an internal and external AI ecosystem, building working relationships with vendors, partners, and other stakeholders. - Governance Leadership: - Chairs the AI governance board. - Evolves responsible AI policies and governance programs to address AI’s unique regulatory and compliance requirements. - Establishes transparent AI portfolio evaluation and management practices. - Hands-on Subject Matter Expert: - Fosters and cultivates AI literacy across the enterprise, leading transformation efforts and developing change management programs. - Business Knowledge: - Business and financial acumen: Understand business concepts deeply enough to engage in problem-solving sessions. - AI-driven business transformation: Understand how decision intelligence and other AI practices can transform decision making. - AI industry knowledge: Leverage a comprehensive understanding of industry dynamics to pinpoint where AI can yield significant impact. - Communication and influence: Bridge communication gaps and foster cross-functional synergy. - Regulatory and compliance: Familiar with regulatory requirements and relevant data protection laws. - Leadership: Proven track record of applying and orchestrating AI throughout an organization. Qualifications - Bachelor’s Degree Required; Master’s degree preferred in artificial intelligence or data science. - 10+ years of business experience, ideally in information or technology management. - Five or more years of progressive leadership experience leading cross-functional teams. - Five or more years of AI experience in information-intensive industries. - Five or more years spearheading the development and execution of AI engineering initiatives. - Preferably ten or more years in software engineering with a strong understanding of software development methodologies. - Experience innovating and developing new channels or business transformations. - Experience in strategy and management consulting is desirable. - Experience building architecture on AWS or Azure. Requirements - Experience fostering enterprise change and leading technology-led transformation programs. - Experience with modern databases, cloud environments, and data ecosystems. Benefits - Medical and dental care benefits. - 401k. - PTO. - Parental leave. - Bereavement leave. Compensation Compensation for roles at Public Consulting Group varies depending on a wide array of factors including role, skill set, and level of experience. As required by applicable law, PCG provides the following reasonable range of compensation for this role: $275,000-$350,000. EEO Statement Public Consulting Group is an Equal Opportunity Employer dedicated to celebrating diversity and intentionally creating a culture of inclusion. We believe that we work best when our employees feel empowered and accepted, and that starts by honoring each of our unique life experiences.

United States
$275K - $350K / year
Public Consulting Group - PCG logo

Consultant - Education

Public Consulting Group - PCG

Public Consulting Group - PCG is a Boston, Massachusetts-based firm that specializes in improving lives by providing technology and consulting services in the s

Consultant19 days ago

Role Description PCG is looking for an engaging, outgoing, experienced self-starter who will help us grow our Education Consulting business line. The candidate is expected to become familiar with education leaders as well as the issues that state and local education agencies are grappling with. This candidate will be evaluated on the successful outcome for client projects, contract renewals, and execution of business development strategies. The successful candidate will: - Manage complex projects and lead the production of sophisticated deliverables. - Hire, train, and supervise staff. - Execute work independently with minimal supervision. - Collaborate with other senior staff. - Serve as an internal consultant to other projects or product lines. - Play a key role in proposals and sales presentations. - Present at conferences. The successful candidate will take a client-centric view and apply a consultative approach to understanding and solving complex problems faced by state and local education agencies. Responsibilities include: - Development and execution of state and local strategies that expand PCG’s impact and business in Education Consulting. - Providing leadership, partnership, and expertise in supporting state education agency and school district clients in their efforts related to special education, curriculum, and professional development. - Travel to client locations as needed to support project deliverables and business growth. Qualifications - Bachelor degree or 10 years’ experience required, graduate degree a plus. - At least five years’ relevant work experience preferred. - Experience in the areas of Special Education, Curriculum, or K-12 education leadership desired. Requirements - Ability to develop and implement business growth strategies, identify and close new business opportunities, and up-sell to existing customers. - Ability to research, analyze, and interpret education policy, briefs, and regulations. - Creative problem-solving ability and a consultancy mindset. - Able to work independently and consistently to achieve excellent results. - Outstanding oral and written presentation skills, strong interpersonal skills for effective relationship building, and ability to interact with various levels of management and clients. - Willingness to understand multiple PCG products and services to support the overall growth of Education Consulting. - Project management skills, proven ability to take initiative, and ability to move projects forward within specific timeline and budget. - Commitment to exceptional client service, dedication to accomplishing goals and challenges, and ability to critically evaluate and improve upon current processes. - Flexible, self-starter possessing intellectual curiosity. - Enthusiasm for life-long learning and staying well-informed about current business issues. - Ability to operate in both a team situation and autonomously with minimal supervision. - Strong skills in communication, analysis, critical thinking, attention to detail, and multi-tasking. Benefits - Medical and dental care benefits. - 401k. - PTO. - Parental leave. - Bereavement leave. Compensation Compensation for roles at Public Consulting Group varies depending on a wide array of factors including, but not limited to, the specific office location, role, skill set, and level of experience. As required by applicable law, PCG provides a reasonable range of compensation for this role. Range: $70,000 - $120,000 Working Conditions - Remote setting. Additional preference for candidates in Boston, Charlotte, New York, Philadelphia, D.C., Atlanta, Nashville regions. - Travel to client sites, business conferences, and PCG meetings required 20-30%. EEO Statement Public Consulting Group is an Equal Opportunity Employer dedicated to celebrating diversity and intentionally creating a culture of inclusion. We believe that we work best when our employees feel empowered and accepted, and that starts by honoring each of our unique life experiences. At PCG, all aspects of employment regarding recruitment, hiring, training, promotion, compensation, benefits, transfers, layoffs, return from layoff, company-sponsored training, education, and social and recreational programs are based on merit, business needs, job requirements, and individual qualifications. We do not discriminate on the basis of race, color, religion or belief, national, social, or ethnic origin, sex, gender identity and/or expression, age, physical, mental, or sensory disability, sexual orientation, marital, civil union, or domestic partnership status, past or present military service, citizenship status, family medical history or genetic information, family or parental status, or any other status protected under federal, state, or local law. PCG will not tolerate discrimination or harassment based on any of these characteristics. PCG believes in health, equality, and prosperity for everyone so we can succeed in changing the ways the public sector, including health, education, technology, and human services industries, work.

Massachusetts + 6 moreAll locations: Massachusetts | North Carolina | New York | Pennsylvania | District Of Columbia | Georgia | Tennessee
$70K - $120K / year
Job Closed
Public Consulting Group - PCG logo

Senior Consultant – MBHS Services

Public Consulting Group - PCG

Public Consulting Group - PCG is a Boston, Massachusetts-based firm that specializes in improving lives by providing technology and consulting services in the s

Consultant22 days ago

• Develops and executes growth strategies, identifying and following up on new sales opportunities. • Leads proposal writing teams and prepares written reports and materials for clients. • Cultivates and maintains strong relationships with senior education leaders, policymakers, and stakeholders to deeply understand their challenges and priorities. • Supports Product Roadmap, development of features and functionality of PCG’s MBHS technology: EDPlan Health - MBHS. • Provides and/or leverages MBHS subject matter expertise to advise clients on best practices, state/federal regulations, analyzing and interpreting federal and state laws, and reviewing business operations for service and efficiency improvements. • Develops communication plans, elicits requirements from key stakeholders, and facilitates client discussions. • Performs as the overall Account Executive for existing and prospective clients. • Delegates tasks and responsibilities to team members. • Assesses MBHS best practices and provides technical assistance to clients. • Collaborates effectively with senior managers on cross-functional initiatives to advance PCG’s broader education practice goals.

Massachusetts
$88.9K - $120K / year
Public Consulting Group - PCG logo

Regional Medicaid Lead

Public Consulting Group - PCG

Public Consulting Group - PCG is a Boston, Massachusetts-based firm that specializes in improving lives by providing technology and consulting services in the s

Sales24 days ago

Role Description The Regional Medicaid Lead is a senior leadership role accountable for the growth, operational performance, and strategic oversight of school-based Medicaid programs across the Southeast region. This role owns regional business outcomes, including client success, program quality, financial performance, and alignment to organizational priorities, while engaging external stakeholders such as state Medicaid agencies, departments of education, and other relevant agencies or organizations. Working in close partnership with the School Based Services (SBS) Center of Excellence (COE) and regional leadership, this leader sets direction for regional Medicaid strategy, drives execution against performance goals, and ensures consistent delivery standards, compliance, and operational discipline. In addition to leading high-quality client delivery across the region, the Regional Medicaid Lead represents the organization with state and local agencies, identifies opportunities for market expansion, and partners with regional and functional leaders to advance growth, innovation, and long-term client value. Duties & Responsibilities - Regional Program Leadership - Provide oversight for all school-based Medicaid programs within the assigned region. - Ensure successful delivery of Fee-for-Service Medicaid services and related SBS programs. - Own regional program performance and client outcomes, with clear accountability for service quality, operational consistency, and execution against strategic priorities. - Provide leadership across regional and COE stakeholders to align initiatives, allocate resources, and remove barriers to regional performance. - Regional Growth and Opportunity Development - Identify and advance opportunities to expand Medicaid services within existing accounts and across the regional market. - Partner with regional leadership and business development teams to shape pursuit strategy, strengthen market positioning, and cultivate relationships with external stakeholders. - Lead regional Medicaid strategy discussions around market shifts, policy changes, and program expansion. - Client Success and Stakeholder Engagement - Oversee client success delivery for Medicaid programs within the region. - Serve as a senior escalation point for complex client issues or program challenges. - Implement best practice models for client communication, project management, and stakeholder engagement. - Identify opportunities to optimize program performance and client outcomes. - Team Leadership and Staff Oversight - Supervise (directly or indirectly) and support regional Medicaid staff. - Provide coaching, guidance, and professional development opportunities for regional team members. - Establish clear expectations and accountability structures to ensure high performance across the team. - Partner with cross-functional leadership to ensure consistent standards, processes, and service delivery models. - Financial Management and Forecasting - Lead regional financial planning for SBS programs, including revenue forecasting, budgeting, and resource allocation. - Monitor regional financial performance and drive actions to improve contribution margin, scalability, and operating efficiency. - Work with leadership to ensure appropriate staffing models aligned with program growth and sustainability. - Cross-Functional Collaboration - Serve as the primary liaison between the region and COE functional areas. - Collaborate with internal teams to address policy changes, compliance questions, and operational challenges. - Support the implementation of new systems, processes, and program improvements across regional clients. Qualifications - Bachelor degree or 10 years’ experience required, graduate degree a plus. - At least five years’ experience with a state agency and/or Medicaid. Requirements - Must be located in the southeast region of the U.S. - Travel to client sites, business conferences and PCG meetings required 25-50%. - This position is remote with travel/onsite requirements. - Be available during your set working hours. - Have a safe, private, and distraction-free environment in which to complete your work. - Be able to give your full attention to the completion of your PCG job duties. Compensation - Range: $88,900 - $150,000. - PCG provides a range of benefits for this role, including medical and dental care benefits, 401k, PTO, parental leave, bereavement leave. EEO Statement Public Consulting Group is an Equal Opportunity Employer dedicated to celebrating diversity and intentionally creating a culture of inclusion. We believe that we work best when our employees feel empowered and accepted, and that starts by honoring each of our unique life experiences.

United States
$88.9K - $150K / year
Public Consulting Group - PCG logo

Training and Engagement Coordinator

Public Consulting Group - PCG

Public Consulting Group - PCG is a Boston, Massachusetts-based firm that specializes in improving lives by providing technology and consulting services in the s

Title: Training and Engagement Coordinator Location: US MO Remote Job Description: Public Consulting Group LLC (PCG) is a leading public sector solutions implementation and operations improvement firm that partners with health, education, and human services agencies to improve lives. Founded in 1986, PCG employs approximately 2,000 professionals throughout the U.S.—all committed to delivering solutions that change lives for the better. The firm is a member of a family of companies with experience in all 50 states, and clients in three Canadian provinces and Europe. PCG offers clients a multidisciplinary approach to meet challenges, pursue opportunities, and serve constituents across the public sector. To learn more, visit www.publicconsultinggroup.com. Our Human Services team helps state and municipal human services and economic development agencies keep their promises—responsibly and sustainably—to the children, adults, and families they serve. Join us and use your professional skills to build stronger communities and better serve populations in need by making meaningful and lasting changes in government organizations. Services: - Program Consulting - Finance Consulting and Billing Services - Applied Technology - Outsourcing and Operations - Strategy - Project and Grants Management - Assessments and Feasibility Studies  PCG is seeking a highly motivated Training and Engagement Coordinator to support a statewide Child‑Centered Benefits Management Program. The success of this program is highly dependent on meaningful stakeholder engagement, including foster youth and families, foster families, case workers, and other professionals who support foster youth.  The Training and Engagement Coordinator will lead the development, implementation, and continuous improvement of program training and engagement efforts. This role focuses on creating informative, accessible, and user‑friendly training materials; delivering effective trainings; and ensuring stakeholders are well equipped to engage with the program’s systems and services. The Coordinator will also play a key role in maintaining a centralized training platform and supporting program documentation and tools.  Key Responsibilities  Training Development & Delivery  - Design, develop, and implement comprehensive training curricula, materials, and resources for diverse stakeholder audiences, including foster youth, caregivers, and professionals.  - Facilitate trainings, workshops, and presentations to promote understanding and effective use of the Child‑Centered Benefits Management Program.  - Tailor training approaches to meet the needs of varied audiences with different levels of experience and technical proficiency.  Stakeholder Engagement  - Lead engagement efforts that promote participation, understanding, and trust among program stakeholders.  - Collaborate with program staff and partners to identify engagement opportunities and address stakeholder needs or barriers.  Content & Platform Management  - Maintain, update, and organize training and engagement materials within the program’s centralized platform.  - Ensure materials are current, accessible, easy to navigate, and aligned with program policies and goals.  - Track updates, version control, and stakeholder access to training resources.  Policy, Procedures & Program Tools  - Assist with drafting and updating program policies and procedures related to training, engagement, and program operations.  - Develop program tools such as forms, job aids, instructional guides, and step‑by‑step instructions.  - Ensure all documentation supports clarity, consistency, and compliance.  Continuous Improvement  - Evaluate training effectiveness and stakeholder engagement outcomes using feedback, metrics, and data‑driven insights.  - Identify opportunities to improve systems, materials, and engagement strategies to enhance user experience.  - Actively pursue innovative approaches to maximize engagement and improve outcomes for foster youth.  Required Skills: Preferred Qualifications  - Experience developing and delivering training programs or educational materials.  - Experience working with diverse stakeholder groups, preferably within human services, child welfare, or public sector programs.  - Strong written and verbal communication skills.  - Familiarity with learning management systems or centralized content platforms.  - Experience drafting policies, procedures, or operational documentation.  - Background in stakeholder engagement, change management, or continuous improvement initiatives.  Key Skills & Competencies  - Excellent writing skills with training and engagement materials.   - Excellent facilitation and presentation skills  - User-friendly mindset to design user-centered, visually accessible materials   - Strong organizational and project management abilities  - Ability to translate complex information into clear, user‑friendly materials  - Collaborative mindset with the ability to work across teams and disciplines  Qualifications: Education:  A Bachelor’s degree or 3 years of relevant experience   Experience:  Strong background developing training and engagement materials, experience with presenting training, Social Security disability advocacy, claims management, human service sector.  WORKING CONDITIONS: Remote work from home.  May require some onsite training in Missouri.   #LI-MB1 #LI-Remote Compensation: Compensation for roles at Public Consulting Group varies depending on a wide array of factors including, but not limited to, the specific office location, role, skill set, and level of experience.  As required by applicable law, PCG provides a reasonable range of compensation for this role. In addition, PCG provides a range of benefits for this role, including medical and dental care benefits, 401k, PTO, parental leave, bereavement leave. $56,400 - $77,300 PCG does not sponsor newly hired foreign national workers for work authorization, including H-1B sponsorship. EEO Statement: Public Consulting Group is an Equal Opportunity Employer dedicated to celebrating diversity and intentionally creating a culture of inclusion. We believe that we work best when our employees feel empowered and accepted, and that starts by honoring each of our unique life experiences. At PCG, all aspects of employment regarding recruitment, hiring, training, promotion, compensation, benefits, transfers, layoffs, return from layoff, company-sponsored training, education, and social and recreational programs are based on merit, business needs, job requirements, and individual qualifications. We do not discriminate on the basis of race, color, religion or belief, national, social, or ethnic origin, sex, gender identity and/or expression, age, physical, mental, or sensory disability, sexual orientation, marital, civil union, or domestic partnership status, past or present military service, citizenship status, family medical history or genetic information, family or parental status, or any other status protected under federal, state, or local law. PCG will not tolerate discrimination or harassment based on any of these characteristics. PCG believes in health, equality, and prosperity for everyone so we can succeed in changing the ways the public sector, including health, education, technology and human services industries, work.

Missouri
$56.4K - $77.3K / year

59more opportunities are still waiting for you.Log in now and take your next shot before someone else does.