• Own every layer of Flex's card programs: ledger, processing, servicing, fulfillment, BIN sponsor management, network relationships. • Lead processor strategy and the direct network relationship. Hold vendors accountable. Drive the technical and commercial negotiations. • Build the operational infrastructure that supports five concurrent card programs across credit, stablecoin, and rewards. • Architect the path to scale the portfolio by more than 20x. Build the operating model that makes that scale possible without breaking customer experience. • Recruit the next layer of the card programs team as the function grows. You will tell us who we need to hire and when. • Translate the technical complexity of card issuing into clear product decisions for the rest of the company. We have struggled to communicate the now program, the transition, and the future program. Fixing that is part of your job.

• Own major Tier 1 bank partner implementations and the broader bank partner strategy. • Architect the multi-provider payments stack across acquiring, international money movement, and partner banks. • Lead vendor selection across new payment rails as Flex scales domestically and internationally. • Partner to deliver our MTL acquisition process. • Own the product implications of the partner-licensed-to-directly-licensed transition. • Build the framework for international money movement across multiple corridors. • Represent Flex in technical and commercial negotiations with the largest financial institutions in the world. • Partner with engineering on the implementation cadence.

• Develop and communicate the vision and strategy for digital products • Conduct market and user research to identify trends, customer needs, and competitive landscape • Collaborate with cross-functional teams to design, develop, and launch new digital products • Create and maintain a product roadmap that aligns with business goals and customer needs • Work with the Digital Product team to write & groom stories, prioritize, and manage the backlog • Monitor product performance using analytics tools and make data-driven decisions • Communicate product progress and updates to internal stakeholders and external partners • Manage product budgets and resources efficiently • Gather and analyze customer feedback to continually improve the product.

• Own delivery and execution for features on the Platform and Marketplace roadmaps in collaboration with the Senior Product Manager • Define success metrics and consistently measure the impact of your work • Build strong cross-functional relationships, founded on clear communication, to take new products and features to market in a way that maximizes their success • Build bridges and feedback loops directly with Hint customers and partners, from engagement with Hint’s user community to lean user research and design activities