• Proactively build and manage direct reports while actively managing executive level, C-Suite relationships. • Leverage key relationships within national accounts, leading academic institutions and cancer centers nationwide. • Guide team to identify potential partners and build collaborative relationships with new sites nationwide. • Lead and coordinate a matrixed team and create a top-level strategy for approaching National Accounts and Precision Oncology Alliances. • Ensure all projects and contractual obligations are met as they relate to national accounts, leading academic institutions and cancer centers.

• Represent Client Success by participating in finalist meetings and implementation • Owns preparation, delivery and execute of renewal strategy • Build strong relationships with key stakeholders and demonstrate HMA value • Recommend products and services relevant to client needs by reviewing data and listening to customer needs through regular touchpoints • Regularly updates CRM to communicate client and broker activities across the organization • Brings new insights from industry events, client and broker meetings and competitor information to supplement client success strategy • Serve as a subject matter expert for client success functions by participating in projects as needed

• Manage day-to-day relationships with strategic retail and e-commerce merchant partners • Support merchant onboarding, implementation, and ongoing account growth initiatives • Partner cross-functionally with Integrations, Product, Operations, and Marketing teams to improve merchant performance and support problem resolution • Monitor account health, conduct performance reviews and QBRs, and identify opportunities to drive merchant expansion and engagement • Coordinate promotional campaigns, launches, and operational updates with partners • Learn the Flex Pay product suite quickly and become comfortable explaining technical concepts to non-technical stakeholders • Track account activity and maintain organized reporting within CRM • Bring a collaborative, proactive, and positive approach to supporting both merchants and internal teams

Role Description The Territory Manager is responsible for establishing and developing business through existing and new clients in assigned regions and/or territories. - Maintain and develop the existing client base through regional marketing and direct sales activities. - Identify, qualify and develop new opportunities through prospecting and networking. - Manage and maintain your territory’s sales pipeline and target key accounts and vertical markets for development. - Achieve assigned monthly, quarterly and annual sales budgets and other regional objectives established by the Vice President of Sales. - Provide monthly and quarterly sales forecasts. - Manage the day-to-date activities of sales personnel dedicated to your region, including inside sales representatives and sales engineers. - Consistently achieve and/or exceed your assigned quotas and revenue objectives. - Utilize channel sales resources in your region as necessary. - Stay abreast of competitive industry and market intelligence and provide feedback in this area to executive management. Qualifications - Bachelor’s Degree and 4 years of experience directly relating to this job. - Ability to take on a consultative style when presenting ideas and products. - Competency with sales tracking tools. - Outstanding oral and written communication skills. - Must be detail oriented and capable of accurate work with minimal supervision. - Ability to sit and work at a computer for extended periods of time. - Ability to travel approximately 50% of the time. Benefits - Medical, dental, vision, disability and life insurance. - 401(k) retirement savings with company match. - Employee stock purchase plan. - Employee referral program. - Flexible spending accounts. - Employee Assistance Program (EAP). - Education assistance. - Parental leave. - Paid time off (PTO). - Company-paid holidays. - Health and wellness events. - Community programs. Company Description