Role Description The Mid Market Solutions Director is an individual contributor role focused on driving business growth through strategic client acquisition. This highly visible position requires close collaboration with both internal teams and prospective clients. The Director brings deep expertise in the Digital Marketing landscape, advertising strategies, and Fluency’s platform, with the ability to simplify complex digital marketing concepts for executive-level clients while also engaging with technical execution specialists. Responsible for expanding Fluency’s client base, the Director will proactively pursue new business through cold calling, managing inbound leads, and effectively closing new client accounts. External Role Duties - Identify and establish relationships with new prospective clients to drive business growth. - Effectively demonstrate the Fluency Platform to various stakeholders within a prospective client’s organization, including users, directors, managers, and executives. - Develop and present compelling business cases to showcase the value of Fluency’s implementation for prospective clients. - Maintain a proactive follow-up routine and outreach strategy to generate new business opportunities. - Close new business deals, ensuring successful conversion from prospect to client. - Travel to meet with prospective clients and attend industry events, up to 35%, though typically less. Internal Role Duties - Maintain an organized pipeline and regularly communicate updates to executives. - Act as the voice of the customer, providing insights and feedback to internal teams. - Contribute to the development of onboarding guides and best practices to ensure smooth client integration. - Support and drive efforts to ensure seamless onboarding for new clients, ensuring they have a positive experience from day one. - Contribute to internal training and education efforts related to the digital marketing landscape and strategies. - Collaborate with Advertising Engineers to ensure a smooth transition from the client sale to the implementation and launch phase. Qualifications - Strong drive for success and achieving business goals. - Expertise and thought leadership in Digital Advertising, including PPC, Facebook, and Display Advertising. - Proven track record of developing and closing enterprise-level business opportunities. - Exceptional public speaking and presentation skills. - Open to feedback, with a strong ability to adapt and grow. - Passion for collaborating with and supporting peers to drive team success. Company Description Fluency is headquartered in Burlington, Vermont. This is a full-time, remote position that requires legal authorization to work in the U.S. If you're local to the area, you're welcome to work from our office. At Fluency, we’re proud to be an equal opportunity employer. We’re committed to building a diverse, inclusive, and supportive workplace where everyone can thrive. We welcome applicants of all backgrounds and identities and do not tolerate discrimination or harassment of any kind. Employment decisions at Fluency are made based on business needs, job requirements, and individual qualifications—without regard to race, color, religion, sex, sexual orientation, gender identity or expression, age, national origin, disability, genetic information, veteran status, or any other status protected by federal, state, or local laws.

• Reporting to the Director of Commercial Operations & Strategy, the Manager, Associate Hospital Sales is responsible for leading and developing a team of Associate Hospital Sales Representatives. • The primary responsibilities include the hiring, coaching, and development of Associate Hospital Sales Representatives to “field sales readiness,” while directing sales activities through a complex medical device sales process associated with driving growth in the respective region. • This position increases revenue and profitability by expanding utilization of ICU Medical products throughout existing accounts. • In addition, the Manager, Associate Hospital Sales must direct representatives to extend relationships into new accounts to increase year over year growth while working cross functionally with Field Sales, Marketing, Contract Marketing, Finance, Customer Care, and Services; and seek ways to inform the business.

• To conduct face-to-face sales calls with physicians, nurses and other key purchase influencers in the sales territory to demonstrate, in-service and sell Medtronic Surgical Technologies capital and disposable products. • Responsible for the successful execution of Sales Action Plans. • To plan, strategize and successfully execute sales calls to all relevant hospital departments, outpatient surgery centers and doctors’ offices in the territory. • Work or attend meetings and courses inside and outside the territory. • Provide support and service to clinical personnel as it relates to the Products in a surgical environment. • Report competitive activity within the territory to the Region Manager, and maintain all records and reports as requested in a timely fashion.

• In the first three months, you'll build the pipeline and define the roadmap to closing mid-market manufacturers. • Partnering with the Founder to scope and package deals. • You’ll own the full sales cycle — from prospecting through close. • Core verticals may include palletizing, warehouse/3PL automation, and lab automation.