Role Description The Network Systems Engineering Manager will lead a team of skilled systems engineers supporting our State and Higher Ed customers across the Mid Atlantic region. This person will set the direction, managing the deliverables of the assigned group, and achieving revenue and expense objectives. Responsibilities include: - Managing a group of Presales resources to provide account support or shared resource support. - Creating presales utilization plans that reflect the requirements and opportunities within area of control. - Collaborating with peers to address regional presales coverage gaps and leverage technical expertise. - Assisting in planning sales strategy and collaborating with Sales managers to assess sales pipelines. - Monitoring and improving area-of-control operations to ensure alignment with the company's business direction. - Assessing and managing employee performance to ensure individual and group excellence. - Modeling effective selling skills and motivating presales teams. - Focusing on strategic direction and assisting sales teams in customizing solutions based on client needs. - Employing a financial selling approach to meet customer needs. Qualifications - Bachelor's Degree or equivalent experience. - 7+ years experience in sales. - Directly related management experience and work results. - Demonstrated level of project management skills. Requirements - Business Management skills including Forecast/Budget Control Operations. - Resource Brokering/Allocation and Management of business processes. - Consultative Selling and Presentation skills. - Ability to develop strong customer relationships. - Coaching and Supervision skills. - Performance Management capabilities. Benefits - Comprehensive suite of benefits supporting physical, financial, and emotional wellbeing. - Investment in personal and professional development. - Unconditional inclusion and flexibility to manage work and personal needs.

• Supports a global quality management system and related business process platforms. • Provide day-to-day support for system users, sites, and process owners, including issue resolution, user guidance, and administrative support. • Gather, analyze, and document business requirements and translate them into practical workflow, form, notification, script, reporting, and configuration solutions. • Configure, develop, test, and support solutions across new and existing quality processes and related business workflows. • Write, maintain, or update scripts, and related configuration elements used within system workflows and business rules. • Support intake, scoping, prioritization, and execution of enhancement and project work, balancing operational support with approved development priorities. • Perform system administration activities such as site setup or removal, user access support, routing team and group updates, and business structure changes. • Support testing, validation, deployment, release activities, and hypercare for new solutions, enhancements, and system changes. • Monitor post-go-live adoption and process adherence, identify configuration gaps or workaround behavior, and escalate opportunities to improve standardization. • Document business rules, technical design decisions, scripts, support procedures, and release notes to strengthen system continuity and reduce dependency risk. • Partner with global and regional process owners to support a closed-loop QMS and improve process accountability, reporting, and system integrity. • Contribute to platform improvement efforts including upgrades, automation, integrations, and other strategic quality systems initiatives.

Role Description The Business/Systems Analyst will design, develop and administer project initiatives to improve efficiencies within the Laboratory’s Procurement, Data Management, Reporting, and Business Processes functions. The successful candidate will provide strategic business analysis and assist in the design of solutions to support business requirements for the Contracting Services Department and the Laboratory. Assigned business processes include the areas of Procurement, Data Management, B2B, Report Design, Spend Analytics, and Business Process efficiency. This position will partner heavily with IT, Finance, and other functional areas on system development and to identify stakeholder requirements. Will lead projects as assigned. Good business acumen and demonstrated experience in an Analytics or Systems Management environment is required. - Design, build and implement standardized business processes, interfacing with Laboratory IT Staff and various Laboratory stakeholders as required. - Develop and enhance business intelligence required to drive Procurement and Materials Management functions and support the overall acquisition strategy for the Contracting Services Department. - Communicate new policies and procedures impacting the department and Laboratory. - Assist with the development and maintenance of e-Procurement systems. - Analyze and improve the Laboratory’s current business management/analytics practices, policies and procedures. - Document business needs, analyze current system capabilities and identify gaps between business needs and existing functionality; design and document solutions as needed. - Design and execution of standard queries and ad-hoc reports necessary in support of assigned analyses and projects. - Opportunities for database/dashboard development and coding automation. - Automate processes with AI, macros, power queries, and other tools. Qualifications - Bachelor’s degree in Business Administration, Analytics, Supply Chain, Industrial Engineering, Management Information Systems, Mathematics, or a related field. - 0-3 years of experience working in Supply Chain, Purchasing, Materials & Inventory Control, or Business Analytics & Design (or a combination thereof). - Strong analytical/computer skills – a demonstrated skill set with Excel, MS Office, AI LLMs, data visualization software (Power BI, Tableau, etc.). - Exposure to basic programming/scripting (Excel macros, simple web design, JavaScript for forms, etc.). - Good problem solving, communication (written and oral), and organizational skills with attention to detail – ability to monitor and manage ServiceNow requests is necessary in this role. - Familiarity with SAP, S/4HANA, SRM or comparable ERP systems. - Ability to work effectively in a cross-functional environment along with the ability to manage multiple responsibilities simultaneously is a key factor to success within this position. - Lean Six Sigma certification is a plus for this role. - ISM/APICS/PMI similar certification is highly desirable for this opportunity. - Ability to obtain and maintain a US Government security clearance is required. Requirements - THIS IS A REMOTE POSITION AND THE CANDIDATE HAS TO BE WITHIN 100 MILES OF THE LAB. Benefits - Comprehensive health, dental, and vision plans. - MIT-funded pension. - Matching 401K. - Paid leave (including vacation, sick, parental, military, etc.). - Tuition reimbursement and continuing education programs. - Mentorship programs. - A range of work-life balance options. - ... and much more!

• Assist with configuring, deploying, and supporting Microsoft Copilot across Microsoft 365 applications • Install software patches, support end-user issues, and maintain system health and availability • Provide software systems analysis to support daily operations, projects, and strategic initiatives • Write and execute scripts or small programs to automate routine tasks and enhance system functionality • Support testing, deployment, and maintenance activities for infrastructure and enterprise solutions • Provide first‑line support, documentation, and training to help internal users adopt Copilot effectively • Partner with Stewart IT and business teams to build and maintain AI‑powered workflows and Copilot agents using Copilot Studio and the Power Platform • Monitor and resolve system latency issues to ensure responsive and reliable system performance • Utilize AI-powered monitoring and alerting tools to proactively identify system performance issues and reduce downtime • Apply AI-driven automation to streamline routine system administration tasks and improve operational efficiency • Leverage machine learning–based analytics to detect anomalies, predict system failures, and support root cause analysis