• Unlock knowledge to enable smarter decisions and better service delivery across government! • Design and maintain Knowledge Bases (KBs) as a self-service platform for content management and sharing. • Configure KB structures, categories, and role-based access controls. • Customize workflows for article publishing, updates, and retirement. • Plan and implement KB patches, fixes, enhancements, and upgrades. • Participate in System and User Acceptance Testing (UAT). • Develop and enhance Knowledge Management governance frameworks, processes, and procedures. • Document workflows, templates, and operational standards. • Facilitate monthly KM Representative Committee meetings. • Manage KM author/approver onboarding and offboarding processes. • Coordinate and deliver KM training for service teams and users. • Collaborate with support teams and vendors to ensure KB alignment with business needs. • Engage stakeholders to identify current and future requirements. • Lead Continual Service Improvement (CSI) initiatives.

Role Description As an Experienced Business Analyst Lead - Pharmacy at Gainwell, you will lead business analysis efforts for complex, high-impact healthcare initiatives. In this role, you will serve as the Project Business Lead (BL) for the Pharmacy F6 / NCPDP upgrade, driving coordination across multiple Business Analysts and ensuring delivery of a cohesive, compliant, and end-to-end solution. - Take ownership of business analysis leadership on a large, cross-functional modernization effort supporting pharmacy claims processing standards. - Serve as the lead Business Analyst and Project Business Lead (BL) for the D.0 to F6 NCPDP upgrade initiative. - Oversee the full lifecycle management of structured solution changes across the BA team, assigning ownership, guiding development, and ensuring each item meets standards for documentation, coordination, traceability, and progression through approval, implementation, and closure. - Act as a primary liaison to DHS, partnering with the Project Manager as a co-face of the project to lead requirements and design discussions. - Lead and facilitate requirements workshops, design sessions, and solution walkthroughs, ensuring stakeholder alignment and consensus. - Ensure end-to-end solution integrity by aligning requirements, technical design, operational impacts, and validating feasibility in partnership with the Technical Lead. - Coordinate with the Test Lead and testing team to ensure alignment of test scenarios and test cases, validate coverage across functional areas, and support defect triage during SIT/UAT. - Enforce quality assurance standards across all BA deliverables, including final review, traceability validation, and readiness for PMO, Sponsor, and DHS review. - Maintain project coordination and communication activities, including capturing and distributing meeting minutes, tracking status of work items, and providing regular updates to Project Managers and other stakeholders. - Support the Project Manager in BA team resourcing, SME engagement, scheduling, and workload balancing. - Coach and mentor BA team members, promoting consistency, accountability, and adherence to standards. Qualifications - Nine or more years of experience as a Business Analyst or requirements lead, with demonstrated ability to translate between technical and non-technical stakeholders. - Experience supporting Medicaid or healthcare system implementations (required). - Strongly preferred: Experience with NCPDP standards (e.g., D.0, F6) and pharmacy transaction processing, with exposure to related functional areas such as EDI, claims adjudication, coordination of benefits (TPL/subrogation), prior authorization, or benefit/rules configuration. - Demonstrated experience leading Business Analyst teams and coordinating across cross-functional business, technical, and operational teams on large, complex IT projects. - Proven ability to lead requirements elicitation, design coordination, and delivery of complex system solutions. - Strong knowledge of requirements elicitation and writing, SDLC/PLC processes, and alignment of requirements to testing and validation activities. - Ability to drive quality, consistency, and accountability across multiple contributors and deliverables. - Strong facilitation and communication skills, with the ability to lead client-facing discussions and influence outcomes. Requirements - Serve as the designated Project Business Lead on a high-visibility pharmacy transaction modernization initiative. - Work closely with project leadership (PM, Technical Lead, and Test Lead) as part of the core delivery team. - Lead a distributed team of BAs supporting multiple functional areas and solution components. - Engage directly with state client stakeholders (DHS) on requirements, design, testing validation, and solution acceptance. - Opportunity to lead similar large-scale efforts after this one is completed. - Limited travel (0–5%) depending on project needs, though unlikely. - Remote position requires residency and work location within the contiguous United States (48 states). - Video cameras must be on during all interviews and meetings (both internal team and client-facing meetings). - Working during core business hours of 7:30 AM – 4:30 PM CST. Benefits - Generous, flexible vacation policy. - 401(k) employer match. - Comprehensive health benefits. - Educational assistance. - A variety of leadership and technical development academies to help build your skills and capabilities.

Role Description As an Experienced Business Analyst - Project Business Lead - Pharmacy at Gainwell, you will lead business analysis efforts for complex, high-impact healthcare initiatives. In this role, you will serve as the Project Business Lead (BL) for the Pharmacy F6 / NCPDP upgrade, driving coordination across multiple Business Analysts and ensuring delivery of a cohesive, compliant, and end-to-end solution. Your role in our mission: - Take ownership of business analysis leadership on a large, cross-functional modernization effort supporting pharmacy claims processing standards. - Serve as the lead Business Analyst and Project Business Lead (BL) for the D.0 to F6 NCPDP upgrade initiative. - Oversee the full lifecycle management of structured solution changes across the BA team, assigning ownership, guiding development, and ensuring each item meets standards for documentation, coordination, traceability, and progression through approval, implementation, and closure. - Act as a primary liaison to DHS, partnering with the Project Manager as a co-face of the project to lead requirements and design discussions. - Lead and facilitate requirements workshops, design sessions, and solution walkthroughs, ensuring stakeholder alignment and consensus. - Ensure end-to-end solution integrity by aligning requirements, technical design, operational impacts, and validating feasibility in partnership with the Technical Lead. - Coordinate with the Test Lead and testing team to ensure alignment of test scenarios and test cases, validate coverage across functional areas, and support defect triage during SIT/UAT. - Enforce quality assurance standards across all BA deliverables, including final review, traceability validation, and readiness for PMO, Sponsor, and DHS review. - Maintain project coordination and communication activities, including capturing and distributing meeting minutes, tracking status of work items, and providing regular updates to Project Managers and other stakeholders. - Support the Project Manager in BA team resourcing, SME engagement, scheduling, and workload balancing. - Coach and mentor BA team members, promoting consistency, accountability, and adherence to standards. Qualifications - Nine or more years of experience as a Business Analyst or requirements lead, with demonstrated ability to translate between technical and non-technical stakeholders. - Experience supporting Medicaid or healthcare system implementations (required). - Strongly preferred: Experience with NCPDP standards (e.g., D.0, F6) and pharmacy transaction processing, with exposure to related functional areas such as EDI, claims adjudication, coordination of benefits (TPL/subrogation), prior authorization, or benefit/rules configuration. - Demonstrated experience leading Business Analyst teams and coordinating across cross-functional business, technical, and operational teams on large, complex IT projects. - Proven ability to lead requirements elicitation, design coordination, and delivery of complex system solutions. - Strong knowledge of requirements elicitation and writing, SDLC/PLC processes, and alignment of requirements to testing and validation activities. - Ability to drive quality, consistency, and accountability across multiple contributors and deliverables. - Strong facilitation and communication skills, with the ability to lead client-facing discussions and influence outcomes. Requirements - Serve as the designated Project Business Lead on a high-visibility pharmacy transaction modernization initiative. - Work closely with project leadership (PM, Technical Lead, and Test Lead) as part of the core delivery team. - Lead a distributed team of BAs supporting multiple functional areas and solution components. - Engage directly with state client stakeholders (DHS) on requirements, design, testing validation, and solution acceptance. - Opportunity to lead similar large-scale efforts after this one is completed. - Limited travel (0–5%) depending on project needs, though unlikely. - Remote position requires residency and work location within the contiguous United States (48 states). - Video cameras must be on during all interviews and meetings (both internal team and client-facing meetings). - Working during core business hours of 7:30 AM – 4:30 PM CST. Benefits - Generous, flexible vacation policy. - 401(k) employer match. - Comprehensive health benefits. - Educational assistance. - Variety of leadership and technical development academies to help build your skills and capabilities.

Role Description We are seeking an experienced Senior Finance Business Analyst to support critical financial reporting, close, and control-focused initiatives within a large-scale insurance environment. This role is deeply embedded within Finance and is not a general IT Business Analyst position. The ideal candidate will bring strong domain expertise in insurance finance and act as a key connector between Finance stakeholders and technology teams to ensure accurate, auditable, and scalable financial processes. This individual will play a pivotal role in stabilizing and enhancing existing General Ledger and financial reporting systems while enabling long-term transformation initiatives tied to data modernization, ERP integrations, and reporting improvements. The work will directly impact financial accuracy, regulatory compliance, and operational efficiency across financial close, reconciliation, and reporting functions. You will partner with Finance leaders (Controllers, Accounting, Financial Reporting, Audit) to translate complex accounting requirements into actionable technical deliverables, ensuring solutions meet strict financial controls and audit standards. Key Responsibilities - Elicit, document, and validate business and system requirements related to: - Financial close and reconciliation processes - Statutory (STAT) and GAAP reporting - Intercompany, reinsurance, and allocation workflows - Financial controls, audit support, and data lineage - Translate Finance requirements into: - Detailed user stories with clear acceptance criteria - Functional specifications for reports, data flows, and system interfaces - Test scenarios to support UAT and validation of financial controls - Partner with Finance stakeholders to: - Assess upstream and downstream system impacts - Identify data gaps, inconsistencies, and control risks - Support issue resolution tied to financial reporting outcomes - Collaborate with development, QA, and data teams to: - Deliver high-quality solutions aligned with financial accuracy and compliance standards - Ensure auditability and completeness of financial data processes Required Qualifications - Bachelor’s Degree - 5+ years of experience as a Business Analyst supporting Finance or Accounting teams - Direct experience working within an insurance carrier environment (P&C, Life, Health, or Specialty) - Strong experience with insurance financial reporting, including: - STAT and/or GAAP reporting - Financial close and reconciliation processes - Intercompany or reinsurance accounting - Proven ability to work directly with: - Controllers - Financial Reporting teams - Accounting Policy and Audit teams - Demonstrated experience translating accounting requirements into IT and system-driven solutions Preferred Qualifications - Experience supporting regulatory or audit-driven initiatives - Background in finance transformation or reporting modernization efforts - Experience working in highly controlled environments where financial accuracy is critical - Exposure to custom financial reporting platforms or GL systems Work Environment - 100% Remote - final interview is onsite in Omaha, NE. MUST BE available to complete this to be considered for hire. - Collaborative, cross-functional team environment - Focus on quality, accuracy, and compliance over speed Job Type & Location - This is a Contract position based out of Omaha, NE. Pay and Benefits - The pay range for this position is $40.00 - $55.00/hr. - Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: - Medical, dental & vision - Critical Illness, Accident, and Hospital - 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available - Life Insurance (Voluntary Life & AD&D for the employee and dependents) - Short and long-term disability - Health Spending Account (HSA) - Transportation benefits - Employee Assistance Program - Time Off/Leave (PTO, Vacation or Sick Leave) Application Deadline - This position is anticipated to close on Jun 25, 2026.