• Serve as one of the primary day-to-day leaders for all labor relations matters. • Help drive strategy and provide guidance on a broad range of labor relations matters. • Manage collective bargaining negotiations and contract compliance at multiple facilities. • Support market hospitals in all aspects of the grievance/arbitration process. • Manage preparation for and response to strikes and picketing. • Manage response to union organizing when needed. • Travel as necessary between facilities located in California and Tennessee.

Role Description The Account Manager is responsible for acting as a liaison for both internal and external customers. - Actively engage in problem resolution for customer orders - Manage assigned customer accounts - Assist with customer contract negotiations - Gather customer order information and input into product ordering systems - Enter and process orders within an internal database for order management - Run reports in Microsoft Excel and analyze for accuracy - Monitor the customer order through its full life cycle - Investigate and resolve customer inquiries and concerns in a timely manner - Enter detailed information into company proprietary software while conversing via telephone - Place outbound phone calls to customers, confirming/obtaining missing information - Collaborate with internal teams to gather and analyze data related to customer orders - Collaborate with various internal TerraPower teams regarding next steps and/or following escalation protocol Qualifications - Bachelor’s degree in marketing, business, or a related field and 10 years’ experience in a customer-facing role; MBA or PhD preferred - Minimum of 2 years’ experience managing existing supply contracts, and assisting with negotiation of new contracts in radiopharmaceutical or healthcare industry - Intermediate Excel skills with the ability to run reports and analyze for accuracy - Strong written and oral communication with exceptional customer service skills - Ability to be an independent worker and self-directed - Ability to sit for long periods of time in an open setting - Ability to prioritize multiple, concurrent assignments and work with a sense of urgency - Exceptional organizational and time management skills - Detail oriented - Ability to work effectively in a fast-paced environment - The successful candidate will possess a high degree of trust and integrity, communicate openly and display respect and a desire to foster teamwork Requirements - Motor Abilities: Sitting for extended periods, bending/stooping, grasping/gripping, fine motor control (hands) - Physical exertion and/or requirements: Minimal, with ability to safely lift up to 25 pounds - Repetitive work: Prolonged - Special Senses: Visual and audio focused work - Work Conditions: Stairs, typing/keyboard, standard and/or sitting working environment of >8 hours/day - Travel required: 0-25% Benefits - Competitive Compensation - Salary, eligible to participate in discretionary short-term incentive payments - Comprehensive Medical and Wellness Benefits - Medical - Vision - Dental - Life and Disability - Gender Affirmation Benefits - Parental Leave - 401k Plan - Generous Paid Time Off (PTO): 21 days of annually accrued PTO - Generous Holiday Schedule: 10 paid holidays - Relocation Assistance - Professional and Educational Support Opportunities

Role Description This is a diverse and fast-paced role supporting the day-to-day operations of an expanding international creative agency. Working closely with senior leadership, you will: - Manage client enquiries - Prepare proposals and quotations - Coordinate photographers and videographers globally - Onboard new creative talent - Support projects from enquiry through to successful delivery The role combines account management, talent coordination, operations, production support, and business development, making it ideal for someone who enjoys variety, takes ownership, and thrives in a client-focused environment. Qualifications - 3+ years of experience in account management, talent coordination, production, creative services, events, or agency environments - Proven experience working within photography production, videography, creative talent management, or related industries - Strong commercial awareness and understanding of sales and client management processes - Experience preparing quotations, proposals, presentations, and project documentation - Excellent written and verbal English communication skills with a neutral, professional communication style - Strong customer service and relationship management capabilities - Experience sourcing, assessing, onboarding, or managing freelance creative talent - Highly organised with strong project management and prioritisation skills - Comfortable managing multiple projects and deadlines simultaneously - Experience using CRM systems such as HubSpot, Salesforce, LightBlue, or similar platforms - Strong proficiency with Microsoft Office and Google Workspace - Confident working independently in a remote environment with minimal supervision - Genuine interest in photography, videography, creative production, or events - Proactive, commercially minded, and solutions-focused - Experience with Squarespace, SEO, Canva, Adobe Creative Suite, or content marketing would be advantageous - Existing network within creative, photography, videography, or production industries would be beneficial Requirements - 3+ years of experience within a photography agency, production company, event agency, creative services business, talent management company, or similar environment - Manage inbound client enquiries and qualify opportunities effectively - Maintain CRM records and manage sales pipeline activity - Build and maintain strong relationships with clients, agencies, venues, and industry partners - Source, assess, recruit, and onboard photographers and videographers internationally - Conduct portfolio reviews and screening conversations with prospective creatives - Negotiate rates, availability, and working arrangements with freelance talent - Coordinate bookings and communicate project requirements to creative teams - Manage scheduling, logistics, contracts, booking confirmations, and project administration - Support invoicing and financial administration processes - Monitor project progress and ensure deliverables are completed on schedule - Identify opportunities to improve operational processes and efficiencies - Assist with website updates, content management, and marketing support activities Benefits - Competitive salary based on experience - Performance-based bonus scheme - Flexible remote working environment - Significant growth and progression opportunities - Exposure to globally recognised brands and international projects - Direct collaboration with senior leadership - Opportunity to influence processes and contribute to the future growth of the business - Supportive, collaborative, and people-focused team culture - Full-time role aligned to UK working hours, Monday to Friday

• Optimize partner performance by analyzing data to improve supplier performance by enforcing Xometry Manufacturing Standards. • Identify performance / training gaps within your portfolio and develop strategies to improve partner outcomes. • Create and implement partner certification programs to establish quality benchmarks and standards, akin to supplier quality assurance. • Manage the Partner Outsourcing Group program, including eligibility identification, sufficient vetting to quality requirements, and promotion/demotion dependent on individual Partner Performance. • Develop tailored training and coaching programs to elevate partner capabilities and performance, mirroring supplier development initiatives. • Manage operational escalations and provide timely resolutions to ensure partner satisfaction. • Lead initiatives to reduce partner churn and maintain a robust network. • Serve as the ITAR conversion leader. • Conduct on-site assessments to establish best practices and promote “Xometry Certified” partners. • Maintain comprehensive training records and standardize partner training materials. • Collaborate with marketing teams to drive partner acquisition strategies and campaigns. • 20-25% travel required