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Principal Product Manager – Trellis
Location
California + 2 moreAll locations: California | New York | Washington
Posted
8 days ago
Salary
$232.3K - $319.4K / year
Seniority
Lead
Job Description
Principal Product Manager – Trellis
Sprout Social, Inc.
• Define and evangelize a high-impact roadmap for Trellis Chat and Trellis Studio that translates customer needs into intuitive agentic workflows ensuring Trellis solves key customer pain points and drives ROI. • Lead high-stakes, platform-wide initiatives by identifying integration points across the Sprout portfolio, enabling customers to achieve sophisticated outcomes with minimal effort through seamless agentic assistance. • Partner deeply with cross-functional teams to develop our Trellis skills ecosystem. • Serve as the primary subject matter expert for Trellis within the product org, maintaining a constant feedback loop with customers. • Act as the connective tissue between GTM, Design, and Engineering to ensure that features are not only technically sound but also commercially viable and intuitively designed. • Elevate the product organization’s collective AI literacy by mentoring peer PMs, sharing best practices, and helping shape the internal standards for building and shipping intelligent products. • Stay at the forefront of AI trends and the competitor landscape. • Drive the execution of "best-in-class" product delivery, balancing the urgency of immediate customer needs with the long-term scalability and innovation of our AI core.
Job Requirements
- 10+ years of PM experience in platform or AI roles in a B2B product-driven SaaS environment.
- Experience building agentic solutions within a b2b SaaS environment.
- Proven success leading initiatives in a multi-product portfolio company.
- Experience collaborating closely with product, design, engineering, and GTM leaders to deliver cohesive solutions.
Benefits
- Comprehensive Health & Wellness: Premium BCBSIL medical, dental (high/low plans), and vision (Eyemed) insurance for you and your eligible dependents.
- Premium Mental Health Support: Full, free access to Modern Health for you and your dependents, including coaching, therapy sessions, and digital wellness resources.
- Retirement Savings: 401(k) plan with a 50% company match on your first 6% of contributions (a 3% total match).
- Financial Security: 100% employer-paid Life and Disability insurance for your peace of mind.
- Flexible Paid Time Off: A flexible PTO policy, supplemented with additional company-wide Rest & Recharge days throughout the year.
- Paid Parental Leave: Up to 16 weeks of paid leave for new parents to support you in expanding your family.
- Annual Lifestyle Stipend: A $1,000 USD annual Lifestyle Spending Account to spend on your physical, mental, and financial well-being.
- Work From Home Support: A one-time $550 USD stipend to set up your home office, plus a monthly $50 USD stipend for internet.
- Giving Back: 16 hours of paid volunteer time annually, plus a $100 annual match for your charitable donations.
- Additional Financial Perks: Access to pre-tax commuter benefits, subsidized child/eldercare (Care.com), discounted pet insurance (Figo), and no-cost personalized financial wellness support through Your Money Line.
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