Brightree logo
Brightree

SaaS Software and services for post-acute care and Pharmacy home-infusion

Senior Project Manager

Project ManagerProject ManagerFull TimeRemoteSeniorTeam 501-1,000Since 2002H1B SponsorCompany SiteLinkedIn

Location

United States

Posted

10 days ago

Salary

$112K - $143K / year

Seniority

Senior

Bachelor Degree5 yrs expEnglishPMP

Job Description

Senior Project Manager

Brightree

• Lead end-to-end delivery of complex SaaS implementation projects, including scoping, requirements gathering, configuration, integration, testing, training, and go-live • Develop and manage detailed project plans, schedules, resource assignments, risk registers, communication plans, and financial forecasts • Oversee multiple enterprise-level customer projects simultaneously, ensuring coordination and organization • Ensure all deliverables meet contractual requirements, quality standards, and professional services expectations • Serve as the primary point of contact for customers throughout the implementation lifecycle, setting and managing expectations • Facilitate customer workshops, requirements sessions, status reviews, and executive updates • Proactively identify, track, and resolve risks, issues, and dependencies across workstreams; manage change requests and maintain alignment with scope and budget • Maintain strong program management practices, including RAID logs, decision tracking, and governance reporting • Collaborate with Product, Technical Services, Consulting, Support, and Training on solution design, integration planning, and testing readiness • Own project financials, including budgeting, forecasting, burn rate analysis, and revenue/margin protection • Support Sales during pre-sales cycles by contributing to scoping, estimating, deployment approaches, and customer presentations • Provide guidance and coaching to junior project managers or coordinators; contribute to standardized implementation methodologies • Lead post-implementation reviews, document lessons learned, and drive continuous improvement in delivery processes • Champion delivery excellence, customer value realization, and scalable implementation practices • Approximately 25% travel to customer sites, Brightree offices, or industry events within the United States

Job Requirements

  • Bachelor’s degree in Business, Technology, or Healthcare
  • 5+ years of project management experience, with at least 3 years in SaaS customer-facing implementations
  • PMP Certification
  • Demonstrated ability to manage enterprise-scale projects, multiple workstreams, and complex customer environments
  • Strong working knowledge of project accounting, budgeting, forecasting, and resource management
  • Proven success leading cross-functional teams without direct authority
  • Experience with complex integrations, interfaces, infrastructure components, or third-party vendors
  • Excellent communication skills and ability to influence stakeholders at all levels
  • Experience in regulated industries or healthcare environments
  • Demonstrates "drives collaboration" by building trust and strong partnerships, fostering open communication and shared accountability
  • Lean Six Sigma Green Belt or Black Belt certifications
  • Experience with SaaS implementations in healthcare, pharmacy, or post-acute care
  • Experience using project tools such as Smartsheet, Jira, MS Project, or similar
  • Experience working in global, matrixed organizations
  • Strong customer orientation and ability to guide customers through change
  • Strategic problem-solving and conflict-resolution skills
  • Ability to simplify complexity and communicate clearly
  • Strong organizational discipline and attention to detail
  • Adaptability in fast-moving SaaS environments

Benefits

  • comprehensive medical, vision, dental, and life insurance
  • AD&D insurance
  • short-term and long-term disability insurance
  • sleep care management
  • Health Savings Account (HSA)
  • Flexible Spending Account (FSA)
  • commuter benefits
  • 401(k)
  • Employee Stock Purchase Plan (ESPP)
  • Employee Assistance Program (EAP)
  • tuition assistance
  • fifteen days Paid Time Off (PTO) in the first year
  • 11 paid holidays plus 3 floating days
  • 14 weeks of primary caregiver leave or two weeks of secondary caregiver leave when welcoming new family members

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