• Tu función principal será gestionar de principio a fin el ciclo de vida de soluciones de IA, desde el diseño y preparación de datos hasta su implementación, monitoreo y mejora continua, garantizando buenas prácticas técnicas, seguridad y alineación con los objetivos organizacionales.

• Monitor customer conversations, feedback channels, and executive discussions to identify recurring themes and insights. • Synthesize customer input into structured summaries and actionable recommendations. • Participate in customer meetings, including executive-level conversations, and assist with preparation and follow-up documentation. • Support the identification and prioritization of feature requests and product opportunities. • Assist in mapping customer requests to existing capabilities and potential enhancements. • Collaborate on the development and prototyping of AI-powered tools to improve insight generation and feature adoption tracking. • Contribute to analysis of engagement, adoption, and usage patterns across customer accounts.

• As a Sr. Forward Deployed Engineer (Sr. FDE) at Rackspace Technology, you will be embedded directly with our most strategic enterprise customers to architect, build, and deploy high-impact AI solutions. • This role combines deep technical engineering with business acumen, customer empathy, and end-to-end solution ownership. • You will own the full solution lifecycle from problem discovery and rapid prototyping through production deployment and continuous optimization while feeding field insights back to our product and platform engineering teams. • This role is ideal for someone who thrives at the intersection of engineering, strategy, and customer engagement and wants the autonomy and impact typically found at an AI startup, backed by the scale and resources of a global technology company.

Technical Talent Partner – Insurtech & AI Location: Remote (US or Canada) Reports to: Head of People & Culture About ZestyAI ZestyAI is the leading property and climate risk analytics platform for the P&C insurance industry. Our AI-powered models provide property-level insights into the risks that drive the majority of losses, including wildfire, hail, and water damage. Using proprietary data from aerial imagery, property characteristics, permits, and environmental signals, we help insurers price accurately, underwrite smarter, and reduce losses — creating a stronger and more resilient insurance market. As climate events grow more frequent and complex, legacy models can no longer keep pace. ZestyAI replaces outdated assumptions with dynamic, property-specific intelligence that expands access to coverage and supports smarter risk decisions. Our next wave of innovation leverages agentic and generative AI to accelerate decision-making and deliver speed, scale, and precision across the insurance value chain. The Opportunity We are seeking a Technical Talent Partner to help scale our teams across Insurtech, AI, Go-To-Market, Engineering, Data Science & Machine Learning (DSML), and Product. This is a high-impact, embedded role for a talent professional with proven Insurtech recruiting experience and strong exposure to technical and AI hiring. You will partner closely with hiring managers across both Commercial and R&D functions to build the teams that power our next phase of growth. This is not a generalist recruiting role. We are looking for someone who has successfully recruited within insurance technology environments and thrives in a fast-moving, performance-driven scale-up. You must be willing to roll up your sleeves and contribute across all aspects of Talent Acquisition. What You’ll Do Own full-cycle outbound recruiting across Go-to-Market roles (Sales, Customer Success, Risk Analytics, Marketing) Recruit for Engineering, Data Science, Machine Learning, Technical Product Management, and AI and emerging agentic AI roles Serve as a domain expert in Insurtech talent and build strong, proactive pipelines Partner with hiring leaders to translate complex technical and business requirements into high-quality candidate slates