• Develop and execute sales strategies to achieve revenue targets and exceed expectations from India based customers. • Build and maintain strong relationships with key customers and prospects. • Conduct market research and analysis to identify new business opportunities and stay abreast of industry trends and competitor activities. • Implement and oversee a structured sales process to ensure efficient lead generation, qualification, and closure. • Prepare accurate sales forecasts and provide regular reports on sales performance, pipeline development, and customer satisfaction. • Successfully negotiate contracts and pricing terms with customers to maximize revenue and profitability.

• Develop and execute a district business plan to achieve retail sales and market share objectives, ensuring strong coverage of estimated and available shipping. • Achieve district-level sales and share targets by analyzing sales, inventory, market share, and competitive data to identify opportunities and gaps, and build dealer-specific action plans. • Lead and motivate dealers through consensus cycles and order calls, ensuring ordering strategies capitalize on vehicle line and EV opportunities to grow market share. • Drive improvement at poor-performing market share dealers through focused performance improvement plans (e.g., DRER/focus dealers). • Develop plans and strategies to maximize vehicle order coverage that supports retail sales, balancing production constraints and dealer inventory needs. • Drive effective dealer-level forecasting processes, leveraging tools and reports to ensure the right mix and timing of product. • Drive accessory revenue performance through strong LPO up-front ordering and effective showroom selling and merchandising strategies (ACO). • Ensure every new, fleet, and used vehicle delivery includes an effective OnStar explanation and activation process, including online enrollment, welcome call completions, continuous coverage, vehicle customization, app usage and privacy agreement. • Support and grow GM Protection Plan (GMPP) activations at the dealer level. • Drive GM Financial leasing penetration, coaching dealers on program usage to maximize retail opportunities. • Develop and execute a district business plan to achieve CSI and retail experience objectives, including support for GMCC CSI initiatives and the Retail Excellence Program. • Build a customer-focused culture within the dealer network; ensure processes and procedures support customers and build advocacy throughout the ownership lifecycle. • Champion continuous improvement of the digital customer experience (websites, digital retailing, CRM processes) and implement retail innovation that enhances the retail journey. • Drive CSI performance and address negative-impact dealerships through structured action plans; manage escalated customer complaints with a “win–win” orientation. • Work with dealers on Google Reviews, helping to increase response rate, addressing any negative comments in a timely manner. • Support utilization of GM initiatives to build and maintain a strong dealer organization (e.g., GM Image Program, OnStar, Certified Pre-Owned, GM Pro Training, REP).

• Act as a liaison between GM, its dealerships, and additional GM Partners • Grow and foster partnerships • Facilitate mentorship and consulting to ensure monthly/yearly sales objectives are met • Track dealership Customer Satisfaction Index (CSI) or other customer feedback resources to identify and address deficiencies or opportunities • Assist in product launches to ensure streamlined marketing and advertising between dealer, independent aftermarket (IAM) and GM • Monitor Dealership personnel training and ensure compliance with GM requirements/objectives • Assist with Dealership inventory management, including vehicle and or parts ordering and inventory stabilizing • Analyze Dealer sales, local market, and competition to identify revenue opportunities • Increase sales of GM vehicles and Accessory parts to its customers • Assist in customer problem resolution • Travel to your dealers in your designated region

Role Description We are looking for a Retail Sales Manager to join BioBag UK & Ireland. The role is fully remote, and candidates should be based in the UK or Ireland. - Engage: Maintain and further develop relationships with the current customer base (UK & Ireland). - Grow: Identify and develop new key customers and stakeholders within Retail and HORECA, while also evaluating and supporting selected retail and public initiatives. The role requires strong commercial judgement and the ability to manage complex customer dialogues, balancing growth, pricing and margin objectives across different go-to-market models (UK and selected European markets). - Manage: Oversee customer relationships, basic order administration, and CRM processes (UK and Europe). Qualifications - A technical degree is preferred. - Demonstrated ability to operate at both operational and strategic levels, including engagement with senior customers, distributors, and internal stakeholders across multiple markets. - Commercial experience within the Retail and/or HORECA industry across Europe. - Proven self-starter with the ability to operate autonomously and take initiative. - Proficient in English (written and spoken). Additional European languages (e.g. German or French) are considered a strong advantage. Requirements - Applications are only accepted through our online application system. - Please upload your CV in English.