• Assist with general administration across the business • Coordinate calendars, meetings, and appointments • Prepare documents, reports, and business correspondence • Maintain organised filing systems and records • Conduct basic research and administrative tasks as required • Manage incoming calls and enquiries • Update CRM systems and operational databases • Liaise with suppliers and customers regarding routine matters • Support onboarding administration and account setup activities • Log, monitor, and track internal support requests • Assist with user account and access management • Maintain accurate data across internal systems

Role Description The Dispatcher is responsible for coordinating and managing non-emergency medical transportation (NEMT) trips to ensure timely, safe, and efficient service for members. This role serves as the central point of communication between drivers, facilities, schedulers, and transportation platforms, ensuring all trips are executed according to company standards, payer requirements, and member needs. Key Responsibilities - Trip Intake and Review: - Receive scheduled trip requests via Zoho Desk and MOVI. - Review trip details for accuracy, including pickup/drop-off times, locations, level of service, and special accommodations. - Verify eligibility, authorization, and trip readiness prior to dispatch. - Driver Coordination: - Assign trips to drivers based on availability, vehicle type, location, and service level. - Communicate trip details clearly to drivers, including changes, special instructions, or urgent requests. - Monitor driver status throughout the day to ensure adherence to schedules. - Real-Time Dispatch Management: - Track active trips and monitor on-time performance. - Address delays, no-shows, cancellations, and breakdowns in real time. - Provide drivers with routing guidance and support as needed. - Serve as a point of contact for doctor offices, facilities, staff, and family members regarding transportation status. - Provide ETA updates and resolve service concerns promptly and professionally. - Coordinate with facilities for wait times, return trips, and same-day changes. - System Documentation: - Enter and update trip statuses in dispatch and transportation management systems. - Accurately document incidents, delays, cancellations, and service issues. - Ensure all required trip notes and compliance documentation are completed. - Problem Resolution: - Proactively identify and resolve scheduling conflicts, missed trips, or coverage gaps. - Escalate issues appropriately and collaborate with schedulers and management to ensure continuity of service. - Support after-hours or urgent trip needs when required. Qualifications - Experience in transportation, logistics, or dispatch operations required. - Strong organizational and time-management skills. - Proficient in using scheduling and management software (e.g., Zoho Desk, MOVI, PCC). - Excellent communication and interpersonal skills. - Ability to handle multiple tasks and adapt to changing priorities. - Familiarity with healthcare scheduling and transportation coordination is preferred. - Familiarity with NEMT operations, driver coordination, and compliance requirements is a plus. Key Competencies - Attention to detail - Problem-solving skills - Effective coordination and teamwork - Customer service orientation - Familiarity with medical terminology and insurance processes - Comfortable working U.S. hours - Remote work from home Fraud Disclaimer ReWorks Solutions will never request payment during recruitment or require in-person office visits. All official communication will come from a ReWorks Solutions email address. Please verify any suspicious messages with our team directly.

Welcome and assist visitors while managing phone calls and maintaining an organized reception area. Perform light administrative tasks and coordinate with departments to ensure smooth visitor experiences.

Title: Executive Administrative Assistant Location: Radnor, PA, US, 19087 Workplace: Hourly Department: Corporate HQ Hybrid Job Description: Based in Denver, CO, River North area. This position is a hybrid role supporting the C-suite leadership team. Description The Executive Administrative role provides high-level support to executive leadership by managing complex scheduling, coordinating travel, handling sensitive information, and ensuring seamless day-to-day operations. This position requires exceptional professionalism, discretion, and attention to detail, along with the ability to work both independently and collaboratively in a fast-paced environment. The ideal candidate is proactive, resourceful, and exercises sound judgment in anticipating needs, resolving issues, and prioritizing a dynamic workload. This role demands strong organizational skills, adaptability, and the ability to manage multiple competing priorities with efficiency and accuracy. Responsibilities - Manage complex executive calendars, ensuring alignment of priorities and avoidance of scheduling conflicts - Coordinate meetings (in-person and virtual), including room reservations, technology setup, materials preparation, and catering as needed - Partner with IT and A/V teams to support conference room functionality and offsite meetings - Arrange and manage detailed domestic and international travel itineraries across multiple time zones; proactively adapt to changes and disruptions - Monitor deadlines and priorities; proactively remind executives of upcoming commitments and action items - Screen calls, manage correspondence, and serve as a professional point of contact for internal and external stakeholders - Greet visitors and maintain a high level of professionalism and discretion in all interactions - Prepare and submit expense reports using Concur in a timely and accurate manner - Support and help coordinate company events, meetings, and conferences - Draft, edit, and format correspondence, reports, presentations, and other business documents - Compile, analyze, and present data using Microsoft PowerPoint and Excel - Continuously identify opportunities to improve administrative processes and efficiency Qualifications - Excellent written and verbal communication skills - Strong organizational skills with the ability to multitask, prioritize effectively, and meet deadlines in a fast-paced environment - Demonstrated ability to anticipate needs, identify potential issues, and implement solutions proactively - High level of discretion and sound judgment when handling confidential and sensitive information - Strong problem-solving skills with the ability to think both creatively and strategically - Exceptional interpersonal skills; ability to build relationships and collaborate effectively across all levels of the organization - Self-motivated with the ability to work independently as well as part of a team - Proficiency in Microsoft Office Suite, including Teams, Outlook, Word, PowerPoint, and Excel - Experience with expense management systems (e.g., Concur) preferred - Flexibility to work extended hours or overtime with minimal notice, as needed - High School Diploma or GED - 5-10 years total experience - Ability to travel for business purposes #LI-Hybrid Benefits: - Comprehensive medical, dental and vision coverage with plan options that provide flexibility and choice (including telehealth options) - Healthcare spending accounts - Paid parental leave - Paid/flexible time off in addition to paid company holidays - 401(k) with company match - Disability and life insurance - Incentives and performance-based rewards - Exciting growth and development opportunities empowered by our TRIUMPH Transformation and an entrepreneurial environment that encourages innovation and creativity - Salary range $110k - $125k annually, hourly role with overtime eligibility Work Environment and Physical Demands: The work environment characteristics and physical demands described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit, talk, or hear. The employee frequently is required to stand, walk, and use hands to finger, handle, or feel objects, tools, or controls. The employee is occasionally required to reach with hands and arms: stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to 50 pounds.