• Own and continuously improve the company’s Quality Management System (QMS) across all sites, ensuring consistent, scalable, and audit-ready processes • Lead food safety and quality compliance programs, including SQF, GMP, QAI Organic, and related regulatory and customer requirements • Serve as the primary point of contact for all quality and compliance matters, including regulatory inspections, customer audits, and third-party certification bodies • Plan, execute, and oversee internal audit programs, ensuring timely closure of findings through disciplined CAPA management • Drive certification readiness and successful outcomes for external audits, assessments, and renewals across the network • Develop, maintain, and control QMS documentation in alignment with regulatory and certification standards (e.g. SQF, ISO) • Establish and track quality performance metrics, creating dashboards and reporting that provide visibility to trends, risks, and improvement opportunities • Partner cross-functionally with Operations, Engineering, Safety, and Startup to embed quality requirements into processes, systems, and site launches • Identify quality risks proactively and lead corrective and preventive actions to reduce non-conformances and improve operational consistency

• Complete all product-specific adoptions forms and engage additional SMEs as needed. • Support the development and maintenance of state and public reviewer websites. • Write district presentation rubric responses. • Create and maintain i-Knowledge state adoption pages. • Produce state review navigation videos and guides. • Provide input and consultation on adoption communications and campaigns.

• Lead development of global market metrics • Manage a centralized repository of market metrics • Deliver global and regional market analytics to leadership • Conduct data center and cloud industry research • Partner with Sales and Engineering teams for market intelligence • Drive development of new methods and systems

• The Portfolio Manager manages and grows a portfolio of dealer clients across the Phoenix East territory with lines of credit ranging from $50,000 to $2.5M within an assigned geographic territory. • Optimize each client’s use of the line of credit by acting as floor plan subject matter expert. • Achieve goals and performance targets set by the company by regularly engaging with clients. • Educate clients on desired performance behaviors and compliance with company policies. • Collect and analyze client financial information to assess and monitor dealer performance. • Collaborate with Risk and Recovery department with pre-default risk mitigation efforts. • Minimize loss and maximize recovery on defaulted accounts. • Serve as a fiduciary for the company by reporting any material non-compliance. • Detailed documentation in Salesforce all prudent conversations and activities. • Complete all Salesforce campaigns as required by the company. • Responsible for onboarding new clients to ensure a positive client experience.