• Design, build, and optimize AI-powered workflows across multiple businesses and projects • Automate operational, administrative, financial, and customer-facing processes • Identify bottlenecks and opportunities for automation throughout the organization • Build scalable systems that improve efficiency, consistency, and decision-making • Continuously refine and improve existing automation infrastructure • Utilize Claude Code as a primary development and productivity environment • Build and maintain reusable prompts, agents, workflows, and AI-assisted operating systems • Organize and manage multiple Claude projects across different businesses and entities • Establish best practices around AI governance, documentation, knowledge management, and project architecture • Build AI-powered solutions that automate recurring workflows and operational processes • Build and manage workflows using tools such as: Claude Code, n8n, Make, Zapier, Relevance AI, OpenAI and Anthropic APIs • Integrate systems across CRM platforms, finance tools, document management systems, marketing platforms, and internal operating systems • Analyze business processes and recommend automation strategies and technology solutions • Create SOPs, documentation, and implementation plans to support scalability • Support the acquisition and optimization of SaaS businesses by: Mapping operational processes, Identifying automation opportunities, Building AI-enabled operating systems, Automating reporting, customer support, and internal workflows.

Conduct technical assistance for the HIV Surveillance Program, develop training materials, monitor data quality, and perform quality assurance activities to evaluate HIV/AIDS data collected through various methods.

• Design, implement, and scale Elephant Teams' AI capability strategy across the organization. • Establish and lead the Elephant Teams AI Academy. • Build workforce capability, drive AI adoption, and create measurable business impact through productivity improvements. • Facilitate workshops, coaching sessions, onboarding programs, certification assessments, and ongoing learning initiatives tailored to different roles. • Create and maintain the AI Knowledge Hub, Prompt Library, SOPs, templates, workflows, and implementation guides to support continuous learning. • Identify opportunities to streamline workflows and improve operational efficiency using tools such as Zapier, Make, N8N, and AI agents. • Establish AI Champions programs, knowledge-sharing communities, and regular learning forums that encourage collaboration and innovation. • Measure workforce capability, productivity improvements, client outcomes, and provide insights and recommendations to leadership. • Help create innovative solutions that enhance client value and strengthen market differentiation.

• Identify opportunities to integrate AI into agency services and operations. • Research, test, and recommend emerging AI tools and technologies. • Stay up to date with developments across generative AI, automation, and creative technology. • Support teams in using AI for content creation, ideation, design, video, and campaign development. • Develop prompts, workflows, and best practices for creative teams. • Assist with AI-generated content production and quality assurance. • Design and implement AI-powered workflows that improve efficiency. • Identify repetitive tasks that can be automated. • Build integrations between AI platforms and agency systems where appropriate. • Train and support staff in the effective use of AI tools. • Develop AI policies, processes, and governance frameworks. • Create documentation and knowledge-sharing resources. • Contribute to AI-related client projects and proposals. • Identify opportunities to introduce AI-enhanced services. • Help develop new products and service offerings leveraging AI.