• Graphic Design in Canva: requests will utilize established layouts and include finessing client work, resizing designs, and assembling designs using client-provided text/photo/graphic assets. Across all projects, the Design Assistant must maintain the university’s visual identity standards. • Project Coordination: manage and proactively communicate project phases, timelines, and any scope adjustments with supervisors and clients. • Client Management: During an active request, the Design Assistant will be responsible for direct communication with the client. This includes communicating asset suitability, edit cycles, and change needs.

Role Description The Instructional Designer uses their knowledge of adult learning principles to develop high-quality, high-impact learning content in support of enterprise initiatives. They work effectively with key stakeholders across multiple levels to identify training needs and to design and develop learning programs. Qualifications - Knowledge of adult learning principles - Experience in developing learning content - Ability to work with key stakeholders - Skills in identifying training needs - Proficiency in designing and developing learning programs Benefits - Competitive base and incentive pay - 401(k) with robust matching and non-matching contributions - Rich medical & pharmacy benefits - 100% employer-paid dental and vision benefits - Holistic wellbeing program with deep financial incentives - Generous paid time off plus 12 paid holidays and your birthday off - Culture of growth and learning: career development; tuition reimbursement; recognition program - Family support: adoption assistance, fertility treatment, child, elder & pet care assistance - Social responsibility and volunteer opportunities - Employee discount program Requirements - Background check required - Consideration for qualified applicants with arrest or conviction records in accordance with applicable laws

• Support the planning, design, and execution of workplace interior projects • Collaborate with project managers, architects, engineers, contractors, and client stakeholders • Develop space plans, furniture layouts, finish palettes, lighting concepts, and interior elevations • Prepare and coordinate interior design documentation, including FF&E specifications • Collaborate with cross-functional teams to ensure seamless integration of interior design • Conduct site verifications and as-built surveys • Support procurement coordination by assisting in vendor selection and installation oversight • Ensure all designs comply with applicable building codes, accessibility standards, and sustainability guidelines • Participate in client presentations, design charrettes, and stakeholder workshops • Utilize BIM (Revit), AutoCAD, and Adobe Creative Suite to produce high-quality design deliverables • Track project budgets and timelines in coordination with project managers

• Design and build complex, high-impact Virtual Agents using Vonage AI’s no-code Studio • Lead the solution design for challenging customer use cases across voice and text channels • Collaborate closely with product, solutions, and customer applications teams to shape intelligent, scalable conversations • Own the quality and consistency of conversation scripts, ensuring alignment with customer brand voice and business goals • Lead copywriting efforts for new dialogue flows, adapt existing content (FAQs, SOPs), and oversee content quality standards • Create and review prototypes, mockups, and conversation flow diagrams to guide internal and client stakeholders • Partner with engineering and technical teams to define conversation scope, anticipate user behavior, and resolve complex design challenges • Drive process improvements that increase team efficiency, quality, and predictability of delivery • Provide feedback, guidance, and mentorship to other Conversation Designers • Manage multiple complex projects and senior stakeholders while maintaining a strategic, big-picture view