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Payments, Orchestrated.
Product Manager
Location
Tennessee
Posted
112 days ago
Salary
0
Seniority
Senior
Job Description
Product Manager
Transcard
• The Product Manager at Transcard will own and define new product features and functionality, serving as the primary liaison between internal teams, external stakeholders, and senior management. • You will communicate the product vision and requirements, ensuring alignment across all levels of the organization while effectively evangelizing our offerings to clients. • This role manages and prioritizes product backlog, translates product team’s strategies to development tasks, and learns the customers' and market's requirements to put forth best-in-class payment solutions. • Own and define new product features and functionality, ensuring they align with Transcard's vision and meet market demands. • Gather input from internal stakeholders (including sales, marketing, customer support, and operations) and external clients to prioritize requirements and inform product development. • Communicate and drive internal approval from senior management for new features and functionality, ensuring buy-in and alignment with business goals. • Collaborates closely with product team to understand business goals and help identify product solutions (B2B SaaS) to the problems and requirements expressed by our customers. • Act as liaison and develop detailed product specifications and business requirements for Product team, UX team, Business Analyst, and Development teams, ensuring clarity and completeness. • Responsible for E2E technical delivery of Product, feature development and backlog. • Conduct thorough market analysis and competitive research to identify trends, opportunities, and customer pain points. • Maintain and prioritize a dynamic product roadmap, balancing stakeholder needs, business objectives, and technical feasibility. • Fully understands product offerings and services (acts as SME from technical perspective). • Lead the ideation, technical development, and launch of new features, ensuring a user-centric approach and adherence to timelines. • Agrees product iterations and allocation of deliverables within the sprints. • Act as a product evangelist internally and externally, effectively communicating product vision, benefits, and functionality to prospects, clients, and strategic partners. • Define and track key performance indicators (KPIs) to evaluate product success and inform future iterations.
Job Requirements
- 3+ years of product management experience in SaaS, fintech, or payments, with a proven track record of managing the product lifecycle.
- Strong understanding of payment processing systems, industry regulations, and emerging trends.
- Exceptional analytical and problem-solving skills, with a focus on data-driven decision-making.
- Excellent communication and interpersonal skills, capable of engaging effectively with senior management, internal teams, and external clients.
- Experience in Agile methodologies.
- A passion for technology and a commitment to delivering AI-driven innovative payment solutions.
- Act as an individual contributor.
- Owns business requirements from Executive Sponsors and Leadership.
- Understands overall vision and strategy of the product as directed by Executive Sponsors and Leadership.
- Own product roadmap and serve as main point of contact for major product-related queries.
- Subject Matter Expert and evangelist of the platform for internal teams as well as prospects, clients and strategic partners.
- Represents the end-user and ensures their needs are met.
- Aids in devising strategies that advance the product along its journey to market effectively.
- Collaborates with stakeholders to keep them updated on progress.
- Sharing stakeholders’ expectations/concerns with the development team.
- Responsible for product customer journey.
- Educates staff on product value and strategy.
- The ability to balance multiple competing deliverables and prioritize as required.
- Cultural dexterity, maturity, and ability to influence beyond role or title.
- A willingness to learn, flexibility, and ability to perform under significant pressure.
- Strong communication skills and ability to manage functional teams across all levels of seniority.
- Understands and can effectively communicate/demonstrate how product features delight customers and drive revenues.
Benefits
- Transcard offers benefits starting the first of the month following the month of hire (Medical, Dental, & Vision, 401(k) Match!, Paid Time Off, Life-Disability Insurance, and more)
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