At DoorDash, our mission to empower local economies shapes how our team members move quickly, learn, and reiterate in order to make impactful decisions that display empathy for our range of users—from Dashers to merchant partners to consumers. We are a technology and logistics company that started by enabling door-to-door delivery, and we are looking for team members who can help us go from a company that is known as the place you order food to a company that people turn to for any and all goods. DoorDash is growing rapidly and changing constantly, which gives our team members the opportunity to share their unique perspectives, solve new challenges, and own their careers. We're committed to supporting employees’ happiness, healthiness, and overall well-being by providing comprehensive benefits and perks including premium healthcare, wellness expense reimbursement, paid parental leave and more.
Associate Manager, In-Store, Strategy & Operations
Location
United States
Posted
40 days ago
Salary
$105.4K - $155K / year
Seniority
Lead
No structured requirement data.
Job Description
Associate Manager, In-Store, Strategy & Operations
DoorDash USA
Role Description As a Strategy & Operations Associate Manager focused on the customer side of our Going Out product you’ll own critical pieces of the customer go to market strategy. You will report to our Director of In-Store and work on some of the most urgent projects as the team prepares to scale our product Nationwide. You’ll own and collaborate on critical components of our business including: - The Going Out customer journey - The Going Out interaction with DashPass - In-app conversion (from DoorDash visitor to in-store visitor) - Monthly retention and order frequency for the product - Designing and executing experiments for new products in the Going Out tab This role will also include regular customer research and collaboration with product, marketing, and sales. You’re excited about this opportunity because you will… - Build: help launch an exciting new product at DoorDash - Strategize: Set the strategy for customer experience on Going Out - Experiment: Scope tests and experiments on everything from activation to optimization - Implement: Execute new marketing and comms plans to help our customer base grow - Analyze: Build models to evaluate success and set new goals - Influence: Work with our Product, Engineering, Operations and Sales teams to scale Going Out Qualifications - 4+ years of experience in management consulting, tech, design, investment banking, corporate strategy, business development, business operations, or related experience - High-growth or early-stage startup experience strongly preferred - Established track record of achieving tangible outcomes and moving needles - Experience leading projects, working in a team, and motivating people at all levels across a variety of job responsibilities - Ability to translate high-level goals into applicable plans & action items - Excellent Excel skills (can perform complex functions); SQL knowledge a bonus Requirements - Position expected to be filled by 8/7/2026 Benefits - Comprehensive benefits package including a 401(k) plan with employer matching - 16 weeks of paid parental leave - Wellness benefits - Commuter benefits match - Paid time off and paid sick leave in compliance with applicable laws - Medical, dental, and vision benefits - 11 paid holidays - Disability and basic life insurance - Family-forming assistance - Mental health program For salaried roles: flexible paid time off/vacation, plus 80 hours of paid sick time per year. For hourly roles: vacation accrued at about 1 hour for every 25.97 hours worked, and paid sick time accrued at 1 hour for every 30 hours worked. The national base pay range for this position within the United States is $105,400 - $155,000 USD.
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