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Nuvei

Payments that accelerate your business

Analyst, Account Recovery Management

AnalystAnalystFull TimeRemoteJuniorTeam 1,001-5,000Since 2017H1B No SponsorCompany SiteLinkedIn

Location

Colombia

Posted

35 days ago

Salary

0

Seniority

Junior

1 yr expEnglishFrench

Job Description

Analyst, Account Recovery Management

Nuvei

• Identifying rejects using back-end reporting and settlement systems (e.g. e-connections and Green screens) • Placing merchants on hold and monitoring hold accounts • Updating multiple Internal CRM and tracking databases when rejects are reprocessed • Creating reports using Excel • Communicating with merchants • Fixing rejects and resubmitting to get funds, requiring detail oriented and logical reasoning • Updating bank account information • Any other tasks as assigned

Job Requirements

  • Minimum 1 year experience within Credit Card processing industry, banking experience is a plus (preferably ACH)
  • Good practical knowledge of Excel and MS Access
  • Customer service experience
  • Sound judgment, strong problem solving and analytical skills
  • Excellent written and verbal communication skills in English and French (a must)
  • Resourceful person who can take initiative
  • Ability to work in a fast paced growing environment

Benefits

  • Our recruitment process may use automated tools, including AI, to support application management and candidate shortlisting.**

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