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Bringing peace of mind through better health to our customers and communities
Behavioral Health Case Manager
Location
Tennessee
Posted
9 days ago
Salary
0
Seniority
Senior
Job Description
Behavioral Health Case Manager
BlueCross BlueShield of Tennessee
• Manage a mixed caseload consisting of both ongoing members and short-term cases focused on immediate care coordination needs • Provide comprehensive care coordination and case management for dual-eligible members with complex behavioral health needs • Collaborate within an integrated care team that aligns behavioral and physical health services • Partner closely with members, caregivers, providers, and community resources to ensure seamless, coordinated care • Support members in navigating Medicare and Medicaid benefits • Advocate to improve health outcomes, access to care, and overall quality of life • Oversee highly complex cases identified through various mechanisms to ensure effective implementation of interventions • Perform case management activities in community settings including face to face with members as required
Job Requirements
- Current, active unrestricted Tennessee license in Nursing (RN) or behavioral health field (Master's level or above) required
- 3 years - Clinical behavioral health / substance use disorder experience required
- 1 year - Must be knowledgeable about community care resources and levels of behavioral health care available
- Proficient in Microsoft Office (Outlook, Word, Excel and PowerPoint)
- Independent, sound decision-making and problem-solving skills
- Excellent oral and written communication skills
- Strong interpersonal and organizational skills
- Strong analytical skills
- Positive relationship building skills and ability to engage and motivate health behaviors in diverse populations
- Ability to quickly identify and prioritize member needs and provide structured and focused support and interventions
- Experience with Motivational Interviewing Techniques and Adult Learning Styles
Benefits
- Remote work environment supporting members across Tennessee
- Innovation encouraged, including responsible use of AI-enabled tools
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Are you a self-starter, a go-getter, and a dealmaker? At Cox Automotive Retail Solutions, you will find a culture that rewards such an entrepreneurial spirit. We empower our team members to make their own decisions for growing our business. We are looking for like-minded people who can share our passion for success. This is a remote opportunity, and the incoming candidate may work from home but will travel extensively (70% or more) within the assigned territory. The territory supported by this role will focus on the North West Central Territory states, such as Nebraska, Iowa, Missouri, Arkansas, and Northern Kansas. Candidates must live in this region to be considered for this role. What You'll Do: The person in this role will be accountable for the sales of Xtime products to franchise car dealerships. Additionally, the Regional Sales Manager will be accountable for generating and maximizing sales revenue and increasing customers in a territory. They will offer creative solutions to help dealers reach their business objectives and provide insights on Xtime products to internal partners regarding key dealer business challenges. They will also reinforce the value of existing Xtime and Cox Auto products and serve as the primary point of contact for Xtime. This position owns, deepens, and continually builds the relationship with the dealers they are responsible for. Here's more of what you can expect when you step up to the plate: - Use the Cox Auto selling approach to manage and successfully close complex sales opportunities. - Use insight and consultative selling techniques to provide feedback to clients on industry trends, strategies, and challenges. - Partner with client stakeholders to build consensus for Cox Automotive Retail Solutions products within their organization. - Independently and collaboratively strategize for solving deal-level challenges. - Discuss, present, and demonstrate key advantages of the Xtime solution to the customer. - Meet or exceed assigned monthly, quarterly, and annual revenue sales goals as set by the region and/or division. - Backfill open territories or existing territories, as needed. - Partner with Regional Sales Manager to develop customer relationships with new and existing dealers. - Build trusted relationships with decision-makers at the dealership, Dealer Principals, Controllers, and General Managers. - Be a travel warrior - Frequent travel in designated sales territories and divisions (70% or more). What's in It for You? Here's a sneak peek of the benefits you could experience as a Cox employee: - A competitive salary and top-notch bonus/incentive plans. - A pro-sales culture that honors what salespeople (like you!) contribute to our success. - Exceptional work-life balance, flexible time-off policies and accommodating work schedules. - Comprehensive healthcare benefits, with multiple options for individuals and families. - Generous 401(k) retirement plans with company match. - Inclusive parental leave policies, plus comprehensive fertility coverage and adoption assistance. - Professional development and continuing education opportunities. - Access to financial wellness/planning resources. Check out all our benefits Who you are: Minimum Qualifications: - Bachelor's degree in a related discipline and 6 years' experience in a related field. The right candidate could also have a different combination, such as a master's degree and 4 years' experience; a Ph.D. and 1 year of experience; or 10 years' experience in a related field. - Safe drivers needed; valid driver's license required. Preferred Qualifications: - A degree in a related discipline is strongly desired (e.g., finance, business, etc.). - 5+ years of knowledge of software, advertising, or automotive software sales experience including comparable dealership software packages (CDK, Reynolds and Reynolds, DealerSocket, etc.) and finance software (RouteOne and others). - Requires strong knowledge of the automotive industry, especially automotive dealerships, and the F&I process. - Excellent interpersonal, presentation, relationship-building, collaboration, sales, and territory management skills to work effectively with teams throughout the organization. - Ability to use and interpret research and data to help customers find opportunities for improvement. - Excellent database management and customer service skills, strong organizational, problem-solving, and multi-tasking skills. - Self-motivated and disciplined with an energetic, engaging personality. - Ability to travel up to 60 - 75% in the assigned territory (region). Come join the Cox family of businesses and make your mark today! USD 78,500.00 - 117,700.00 per year Compensation: Compensation includes a base salary in the range of $78,500.00 - $117,700.00. The salary rate may vary within the anticipated range based on factors such as the ultimate location of the position and the selected candidate's experience. In addition to the salary range identified herein, this role is also eligible for an annual incentive/commission target of $85,000.00. Benefits: The Company offers eligible employees the flexibility to take as much vacation with pay as they deem consistent with their duties, the company's needs, and its obligations; seven paid holidays throughout the calendar year; and up to 160 hours of paid wellness annually for their own wellness or that of family members. Employees are also eligible for additional paid time off in the form of bereavement leave, time off to vote, jury duty leave, volunteer time off, military leave, and parental leave. Applicants must currently be authorized to work in the United States for any employer without current or future sponsorship. EOE, including disability/vets
Are you a self-starter, a go-getter, and a dealmaker? At Cox Automotive Retail Solutions, you will find a culture that rewards such an entrepreneurial spirit. We empower our team members to make their own decisions for growing our business. We are looking for like-minded people who can share our passion for success. This is a remote opportunity, and the incoming candidate may work from home but will travel extensively (70% or more) within the assigned territory. The territory supported by this role will focus on the North West Central Territory states, such as Nebraska, Iowa, Missouri, Arkansas, and Northern Kansas. Candidates must live in this region to be considered for this role. What You'll Do: The person in this role will be accountable for the sales of Xtime products to franchise car dealerships. Additionally, the Regional Sales Manager will be accountable for generating and maximizing sales revenue and increasing customers in a territory. They will offer creative solutions to help dealers reach their business objectives and provide insights on Xtime products to internal partners regarding key dealer business challenges. They will also reinforce the value of existing Xtime and Cox Auto products and serve as the primary point of contact for Xtime. This position owns, deepens, and continually builds the relationship with the dealers they are responsible for. Here's more of what you can expect when you step up to the plate: - Use the Cox Auto selling approach to manage and successfully close complex sales opportunities. - Use insight and consultative selling techniques to provide feedback to clients on industry trends, strategies, and challenges. - Partner with client stakeholders to build consensus for Cox Automotive Retail Solutions products within their organization. - Independently and collaboratively strategize for solving deal-level challenges. - Discuss, present, and demonstrate key advantages of the Xtime solution to the customer. - Meet or exceed assigned monthly, quarterly, and annual revenue sales goals as set by the region and/or division. - Backfill open territories or existing territories, as needed. - Partner with Regional Sales Manager to develop customer relationships with new and existing dealers. - Build trusted relationships with decision-makers at the dealership, Dealer Principals, Controllers, and General Managers. - Be a travel warrior - Frequent travel in designated sales territories and divisions (70% or more). What's in It for You? Here's a sneak peek of the benefits you could experience as a Cox employee: - A competitive salary and top-notch bonus/incentive plans. - A pro-sales culture that honors what salespeople (like you!) contribute to our success. - Exceptional work-life balance, flexible time-off policies and accommodating work schedules. - Comprehensive healthcare benefits, with multiple options for individuals and families. - Generous 401(k) retirement plans with company match. - Inclusive parental leave policies, plus comprehensive fertility coverage and adoption assistance. - Professional development and continuing education opportunities. - Access to financial wellness/planning resources. Check out all our benefits Who you are: Minimum Qualifications: - Bachelor's degree in a related discipline and 6 years' experience in a related field. The right candidate could also have a different combination, such as a master's degree and 4 years' experience; a Ph.D. and 1 year of experience; or 10 years' experience in a related field. - Safe drivers needed; valid driver's license required. Preferred Qualifications: - A degree in a related discipline is strongly desired (e.g., finance, business, etc.). - 5+ years of knowledge of software, advertising, or automotive software sales experience including comparable dealership software packages (CDK, Reynolds and Reynolds, DealerSocket, etc.) and finance software (RouteOne and others). - Requires strong knowledge of the automotive industry, especially automotive dealerships, and the F&I process. - Excellent interpersonal, presentation, relationship-building, collaboration, sales, and territory management skills to work effectively with teams throughout the organization. - Ability to use and interpret research and data to help customers find opportunities for improvement. - Excellent database management and customer service skills, strong organizational, problem-solving, and multi-tasking skills. - Self-motivated and disciplined with an energetic, engaging personality. - Ability to travel up to 60 - 75% in the assigned territory (region). Come join the Cox family of businesses and make your mark today! USD 78,500.00 - 117,700.00 per year Compensation: Compensation includes a base salary in the range of $78,500.00 - $117,700.00. The salary rate may vary within the anticipated range based on factors such as the ultimate location of the position and the selected candidate's experience. In addition to the salary range identified herein, this role is also eligible for an annual incentive/commission target of $85,000.00. Benefits: The Company offers eligible employees the flexibility to take as much vacation with pay as they deem consistent with their duties, the company's needs, and its obligations; seven paid holidays throughout the calendar year; and up to 160 hours of paid wellness annually for their own wellness or that of family members. Employees are also eligible for additional paid time off in the form of bereavement leave, time off to vote, jury duty leave, volunteer time off, military leave, and parental leave. Applicants must currently be authorized to work in the United States for any employer without current or future sponsorship. EOE, including disability/vets



