Our Core Values ELEVATE EVERYTHING – We each bring a specific set of skills to the table, offering up our expertise and resources to enhance the work of others. We challenge each other to be the best in order to achieve enduring value in the eyes of our customers. BETTER IS BETTER – There is no finish line; we strive for continuous improvement in everything we do. We obsess over every detail to find ways to improve both our products and our process. UNAPOLOGETICALLY ACCOUNTABLE – We’re open and honest in how we speak and listen. We celebrate each other’s successes, and collectively rally to solve every challenge. We own it! COURAGEOUS INNOVATION – There are elegant ideas awaiting discovery in everything we do. We push everyone around us to pursue those ideas openly so we can continue to dominate the category. COMMUNITY DRIVEN - As a family business, we understand the importance of enriching the communities we call home. As a company, and as individuals, we work to make our expertise available to do the most good for those around us. Job Summary The Innovation Engineer II develops and validates new product technologies through hands-on experimentation, rapid prototyping, disciplined testing, structured idea generation, and direct project ownership. This role is a core contributor to the company’s early technology pipeline, turning insights, brainstormed concepts, and unmet needs into tangible, testable solutions that can be incorporated into future products. Working closely with the Test Lab and Prototyping group, the Innovation Engineer II owns assigned innovation projects end-to-end. This includes concept framing, product design as required to support testing, execution of experiments and validation, and preparing technologies for handoff to New Product Introduction (NPI) and Operations. This is not a sustaining or production support role. Success is measured by learning velocity, ownership, and the clarity and quality of technical handoff. Responsibilities Project Management & Cross-Functional Collaboration Own and manage assigned innovation projects, including scope definition, task planning, prioritization, risk tracking, and schedule visibility. Partner with Design Engineering, Manufacturing/Development Engineering, Quality, Supply Chain, and Marketing to align constraints and expectations early. Maintain accurate task tracking with clear owners, priorities, risks, and status. Facilitate technical reviews and decision checkpoints using data and clear trade-offs. Experiment Design & Execution Translate ideas and problem statements into clear hypotheses, test plans, success criteria, and measurable outputs. Select appropriate test approaches (screening tests, benchmarks, DOE, characterization) and ensure repeatability. Analyze results, document conclusions, and recommend next steps (iterate, pivot, stop, or hand off). Prototyping, Product Design, & Iteration Perform hands-on product design as required to support experiments, testing, and technology handoff; scope and depth of design work may vary based on individual strengths and project needs. Design and work with internal teams and outside partners to build prototypes, fixtures, and test articles. Work closely with Prototyping and Test Lab teams to plan builds and tests safely and efficiently. Apply design-for-test and design-for-manufacture thinking early, without over-optimizing prematurely. Ideation, Brainstorming & Concept Generation Actively participate in and help facilitate structured brainstorming, concept reviews, and technology exploration sessions. Translate broad problem spaces, user needs, or strategic focus areas into concrete technical concepts worth testing. Rapidly frame ideas into first-pass concepts, assumptions, and experiment plans to quickly separate signal from noise. Validation & Test Method Development Work with our Test Lab to develop and refine test methods where none exist; define measurement approaches and acceptance criteria. Execute validation plans with strong traceability: what changed, why, and what the data shows. Produce clear, defensible test reports that enable downstream teams to trust and reuse results. Documentation & Handoff Discipline Maintain complete and accurate records: experiment logs, CAD/drawings, BOMs, test procedures, data, and learnings. Create handoff-ready technical packages including design intent, assumptions, test evidence, risks, and recommended next steps for Core NPI / Operations. Safety & Lab Practices Follow lab and shop safety requirements and PPE expectations. Qualifications Required Qualification S. in Mechanical, Manufacturing, Industrial Engineering, or equivalent practical experience. 3–5 years of hands-on experience in product development, R&D, innovation, advanced manufacturing, or test engineering. Experience designing experiments, building prototypes, executing tests, and translating results into clear technical decisions. Working proficiency with CAD (Creo or similar) and the ability to communicate designs through models or drawings. Ability to document work clearly (test plans, procedures, reports) for use by downstream teams. Demonstrated ownership of projects or workstreams, including planning, prioritization, and status communication. Preferred Qualifications Experience with DOE or applied statistics beyond basics. Hands-on exposure to machining, CNC/CAM, additive manufacturing, or metrology. Familiarity with DFMA principles and early manufacturing risk identification. Lean or continuous improvement experience. Background in consumer products, tools, outdoor/EDC, or other mechanically intensive products. Working Conditions Working Environment: Office Position Physical Demands: Lifting to 25 lbs. Sitting and talking on the phone for long periods of time. Data entry for long periods of time. Travel Requirements:   As needed, less than 5% of the time. Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

• Lead engaging, high-impact virtual training sessions for new hires on the Clinical Admissions team, ensuring alignment with role-specific workflows and expectations • Design, implement, and continuously refine asynchronous onboarding materials (e.g., e-learning modules, job aids, knowledge bases) that support scalable, effective learning • Strategically evaluate and improve onboarding programs through data analysis, stakeholder feedback, and collaboration with cross-functional teams • Partner with leadership and subject matter experts to ensure onboarding content reflects current best practices, business needs, and departmental priorities • Maintain and enhance onboarding documentation, including training manuals and internal resources, to ensure accuracy and relevance • Support long-term learning initiatives by identifying skill gaps and contributing to ongoing training programs for existing team members • Work with key stakeholders to ensure strategies support business objectives and mission across departments • Act as a Salesforce super user, providing training, support, and consultation for new and tenured teammates • Contribute to the development of a high-performing, mission-aligned team capable of rapidly and effectively connecting clients to care

The purpose of Zearn Zearn is the nonprofit educational organization whose mission is to inspire all kids to love learning math. Everything we do is driven by our belief that every kid is a math kid. Our top-rated learning platform is designed to catch kids up and move them forward in grade-level math. And it works. Large-scale efficacy research shows students who use Zearn make significant gains in math proficiency, including the students who start multiple grade levels behind. As a nonprofit, all of our work is driven by what is best for kids. At the same time, we operate as an intense and fast-moving technology company, inclusively solving hard problems that will impact current and future generations. The problems we solve require expertise in teaching, learning science, software development, design, video production, and countless other disciplines. As an organization that is always stretching to get to the next level of impact, every single person owns mission critical work. If you’re ready to join our Team of problem solvers, and own work that will drive us to achieve impact at scale, we are looking for you. Learn more about us at https://about.zearn.org/. The purpose of the Professional Learning Facilitator at Zearn is to drive meaningful improvements in math education nationwide by empowering thousands of teachers and school leaders to confidently and effectively implement Zearn’s programs. Through engaging, evidence-based professional learning experiences, this role ensures educators have the skills and knowledge needed to maximize student success and foster a deep love of math.  This is achieved by: Delivering outstanding professional learning sessions in-person and virtually, in an engaging and approachable way to ensure our partner schools and districts become highly skilled in implementing Zearn Math - Facilitate high-impact professional learning sessions across diverse settings nationwide, requiring national travel and flexibility for early morning, evening, weekend, or holiday sessions based on partner needs. - Plan for all training logistics, including coordinating travel arrangements, setting up demonstration accounts and training materials, and reviewing prior session notes to ensure readiness. - Use strategic questioning to engage participants, surface insights, and deepen learning. - Share Zearn’s research and results to help educators understand how our approach accelerates student learning and closes foundational skill gaps. - Ensure questions are answered clearly, drawing on Zearn resources during and after sessions, and collaborating with the Partnerships Team for follow-up. - Capture and share detailed summaries of session outcomes to inform future partner engagements. - Analyze feedback and survey data to continuously improve your facilitation practice. Developing expertise in Zearn’s products and PD content through continual learning to become versed in all aspects of Zearn so that you can deliver outstanding professional learning sessions and serve as a “Knowledge Hub” for our partners  - Continuously build knowledge of Zearn’s products, research foundation, and implementation model to serve as a trusted “Knowledge Hub” for partners. - Participate in ongoing facilitator training to master Zearn’s PD content, delivery approach, and new product updates. - Internalize content through regular study, practice, feedback, and revision, individually and with the team, to refine delivery and maintain consistency. Surfacing educator insights to inform internal learning about educator experiences with Zearn’s products by sharing questions and takeaways, and propelling internal discussion about key features and initiatives - Share key takeaways, questions, and patterns from the field to deepen Zearn’s understanding of educator experiences and inform partnership learnings. - Surface trends, reactions, and opportunities related to strategic focus areas and key product features. - Help steer inquiry and reflection that strengthens how Zearn supports educators over time. WHAT SUCCESS LOOKS LIKE Delivering high-quality professional learning sessions that consistently earn strong partner feedback and satisfaction. - Training sessions maintain high average preparedness and satisfaction scores from educators and partners. Meeting readiness benchmarks that demonstrate growing mastery and independence. - Facilitator meets readiness goals to solo-deliver foundational training sessions within the first quarter of employment. Prioritizing educator-facing time to maximize learning impact. - Consistently allocates time to educator-facing commitments, staying aligned with team benchmarks. Contributing to reliable, on-time delivery that partners can count on. - Helps maintain the team’s record of delivering over 99% of all scheduled training sessions on time. Example Problems to be Solved - What are the best ways to build trust and confidence with attendees who have diverse needs? - In what ways can I stay current with and internalize new Zearn products, key actions, and milestones involved in Zearn implementation? - Which methods do team members use to prepare materials for each partner, and how can I determine what works best for me? - How should I prepare to effectively answer “in the moment” questions during sessions? - What’s the best approach to keep the Partnerships team informed on insights and learnings from PD sessions? - How can I test my knowledge of Zearn’s research-based approach and demonstrate its logic and efficacy to PD attendees? - How do I surface and share insights that are relevant to organizational priorities and areas of interest? SKILLS: Below are the skills we believe would be impactful for this role.  We certainly do not  expect a candidate to be fluent in any more than five to eight of these skills, we would expect a candidate to be excited to learn many of the others through continuous coaching and on-the-job apprenticeship. Personal Organization - Managing time and commitments Being a Team Player - Owning your own skill development Written and Verbal Communications - Critical Reading - Active and attentive listening - Sharing your perspective productively Teaching and Persuading - Educating Adults - Demonstrating Your Product or Service - Establishing Credibility - Persuading Through Confidence and Humility - Communicating Onstage Solving Problems - Troubleshooting and solving everyday work problems Generating Insight - Gathering customer or expert feedback to create useful ideas POTENTIAL MARKERS OF THESE SKILLS - 5+ years of K-8 math teaching experience  - Bachelor’s degree in a relevant field - Experience leading professional learning for teachers and/or leaders HOW WE WORK - We aim to create a numeracy movement. This is no easy feat, and no one of us can solve this on our own.  Given that, Zearn is a transparent, collaborative, and open-to-feedback culture.  - This team has to work in close collaboration and partnership with the other Academics teams.  One of which focuses on delivery, and the other on the tools that help fit Zearn within existing contexts and curricula. - As a result, our work is often collaborative in nature: - We own our deliverables in close collaboration with the entire Academic Team - We maintain Factor boards for our strategies, and share early thinking and drafts often. - We often must support other parts of Zearn through collaborative influence. TRAVEL This role requires up to 90% travel weekly, year round, to facilitate in-person professional development sessions. You will also travel to an annual team building meeting each year. LOCATION  This position is open only to candidates located within the Eastern Time Zone in North Carolina, South Carolina, Florida, Tennessee, Virginia, or the Washington, D.C. metropolitan area. Candidates must reside within a one-hour drive of a major U.S. airport to accommodate frequent national travel. Due to time zone considerations, candidates located in the Central Time Zone, even within Tennessee, are not eligible. COMPENSATION AND BENEFITS The compensation range for this role is $75,000 - $80,000 per year. We offer a competitive benefits package, including comprehensive medical, dental and vision plans, short- and long-term disability, life insurance, 401K matching, parental leave, a generous Holiday policy and a flexible PTO policy. We also offer a collegial and passionate culture and the potential to positively impact the lives of millions of children. TO APPLY: https://apply.workable.com/j/1BD5561A26 Zearn is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All employment is decided on the basis of qualifications, merit, and business need.

• Lead the strategic direction and execution of the enterprise knowledge management program • Develop and implement comprehensive KM strategies aligned with IT service delivery goals • Partner with technical SMEs across teams to ensure knowledge is captured, structured, and maintained effectively • Implement and mature Knowledge-Centered Service (KCS) methodologies • Establish governance frameworks, lifecycle processes, and quality standards • Define metrics and KPIs to measure program effectiveness and business impact • Identify and evaluate opportunities to leverage AI and automation within knowledge management • Lead enterprise KM initiatives and cross-functional projects • Develop promotional materials and user adoption campaigns • Provide executive-level reporting on program performance, maturity, and ROI • Drive continuous improvement and long-term KM maturity