• Lead the organization’s state and federal policy strategy • Represent the organization to policymakers • Conduct research and policy analysis • Draft briefs, letters, and implement advocacy campaigns • Engage leadership, advisors, members, and partners • Facilitate committees • Track and analyze relevant legislation and regulations • Develop and execute policy strategies aligned with organizational goals

Role Description The Director, Vendor Management is responsible for establishing and leading the vendor and third-party management function across the organization, with a primary focus on supporting a modern residential mortgage servicing technology and operations environment. This role serves as the central coordination point for vendor engagement, contract administration, third-party governance, and commercial oversight across technology, servicing operations, compliance, and corporate service providers. The Director will partner closely with Product, Engineering, Operations, Security, Compliance, Finance, Legal, and executive leadership to manage the full vendor lifecycle, including: - Sourcing support - RFP coordination - Due diligence - Contract negotiation support - Onboarding - Ongoing oversight - Renewals - Cost management - Vendor performance tracking This role is responsible for ensuring vendor relationships are: - Operationally effective - Commercially sound - Contractually governed - Aligned with organizational priorities It will also maintain a collaborative dotted-line relationship with the parent company’s Compliance Vendor Management team to support alignment with enterprise third-party risk management standards, governance expectations, and regulatory oversight practices. The ideal candidate combines strong organizational and operational discipline with the ability to manage complex vendor relationships across both business operations and technology domains. This is a fully remote position that offers a competitive salary range of $170,000 to $215,000, plus an annual bonus. You'll also receive our excellent benefits package, which includes medical coverage starting on day one and a company-matched 401(k). Compensation may vary based on experience, location, and other job-related factors. Qualifications - 5+ years of experience in vendor management, third-party management, procurement operations, contract administration, sourcing, or related operational functions. - Experience within mortgage servicing, financial services, fintech, banking, or regulated technology environments strongly preferred. - Experience managing technology vendors, SaaS providers, operational servicing vendors, and/or professional services engagements. - Familiarity with third-party risk management processes, vendor governance frameworks, and regulated operational environments. - Experience supporting contract negotiations and partnering with internal or external legal teams. - Strong organizational skills with the ability to manage multiple vendors, agreements, projects, and deadlines simultaneously. - Strong analytical, operational, and financial tracking capabilities. - Excellent written and verbal communication skills with the ability to work effectively across executive leadership, technical teams, and external partners. - High attention to detail and strong process orientation. - Proficiency with vendor management systems, procurement tools, contract repositories, and Microsoft Office/collaboration platforms. Requirements - Experience supporting residential mortgage servicing operations and technology ecosystems. - Familiarity with servicing platforms, fintech ecosystems, cloud/software vendors, implementation partners, and regulated operational vendors. - Experience participating in RFP/RFI processes and vendor selection initiatives. - Experience building or scaling vendor management functions in growing organizations or transformation environments. Benefits - Competitive salary range of $170,000 to $215,000 - Annual bonus - Medical coverage starting on day one - Company-matched 401(k) Company Description MSR Portfolio Services is an Equal Employment Opportunity employer. All aspects of consideration for employment and employment with the Company are governed on the basis of merit, competence and qualifications without regard to race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, or any other category protected by federal, state, or local law.

• Set—and defend—an uncompromising standard of excellence and innovation for our brand • Shape the future of the Rockbot brand and set the creative standard across the business • Bring ideas to life and elevate key deliverables through hands-on creative execution • Inspire, develop, and raise the bar for creative talent through mentorship • Conceive and deliver memorable, high-impact brand moments • Build scalable processes that enable exceptional work at speed • Direct and manage creative partners to ensure excellence and consistency

Role Description The Regional Director-Clinical Services provides strategic leadership and operational oversight to clinical leadership teams across multiple facilities, ensuring the consistent delivery of high-quality, evidence-based addiction treatment services. This role partners closely with on-site Clinical Directors to strengthen clinical operations, standardize care processes, and ensure clinical documentation supports medical necessity, continuity of care, and positive patient outcomes. - A primary focus is driving clinical excellence through strong documentation compliance, adherence to regulatory and accreditation standards, and thoughtful program design that supports patient engagement and retention. - Identifies trends impacting patient flow—including AMA and ACA occurrences—and leads system-wide initiatives to reduce premature discharges through improved clinical structure, therapist support, group programming, and interdisciplinary collaboration. - Supports consistency and quality across levels of care (detox, residential, PHP, and IOP) by guiding clinical leaders on best practices related to treatment planning, clinical decision-making, and coordination of care. - Requires deep expertise in addiction treatment modalities, clinical leadership experience across multiple levels of care, and a strong working knowledge of CARF and ASAM standards. - The ideal candidate is a collaborative leader who can balance operational discipline with clinical empathy, communicate effectively across disciplines, and drive meaningful improvements in patient experience, engagement, and care quality at scale. Qualifications - Bachelor's Degree required, Master's Degree preferred - Licensure as a Clinical Psychologist, LCSW, LPC, or equivalent required - 8-10 years related experience required, 10+ years related experience preferred - Extensive knowledge of addiction treatment modalities and best practices - Ability to work collaboratively with a diverse team of professionals - Strong understanding of utilization management principles and practices - Experience with CARF and ASAM accreditation processes - Excellent leadership, communication, and organizational skills - Proven track record of successful program development and implementation Requirements - Provide strategic direction and support to clinical directors and UM directors at individual facilities - Support UM directors at individual locations to ensure appropriate use of services - Evaluate and improve existing programs based on corporate-wide patient outcomes and feedback - Stay current with industry trends and best practices to inform corporate strategy - Oversee and support the development and implementation of the EMR - Manage the day-to-day operations of the Appeals and Denials Case Managers - Review appeal outcomes and metrics, ensuring that the team meets established goals related to accuracy, timeliness, and resolution efficiency - Oversee the development and implementation of corporate-wide clinical policies and procedures - Monitor and evaluate clinical performance metrics across all facilities - Implement quality improvement initiatives to enhance patient care and outcomes - Ensure compliance with all federal, state, and local regulations at a corporate level Benefits - Challenging and rewarding work environment - Competitive Compensation & Generous Paid Time Off - Excellent Medical, Dental, Vision and Prescription Drug Plans - 401(K) with company match and discounted stock plan - SoFi Student Loan Refinancing Program - Career development opportunities within UHS and its 300+ Subsidiaries!