• Act as a trusted technical advisor to the teams, customer executives, and technical leadership, translating complex technical roadmaps into clear business value and risk assessments • Define the multi-year, enterprise-wide strategy for cloud adoption, migration, and modernization, with a strong focus on Google Cloud services and strategic interoperability with the second cloud platform (Pref AWS) • Establish and enforce global cloud governance frameworks, architectural standards, reference models, and reusable patterns for deployment, security, and operations across all environments • Drive advanced DevOps practices and accountability models • Oversee cloud cost optimization initiatives, and establish technical guardrails to ensure maximum ROI across the multi-cloud footprint. • Architect and lead the implementation of complex, large-scale solutions on Google Cloud, with hands-on experience in leveraging services like GKE, Cloud Dataflow, BigQuery, Cloud Run, Vertex AI, and Cloud Spanner • Design and govern the integration patterns for hybrid and multi-cloud systems, focusing on low-latency, secure connectivity, and consistent Identity and Access Management (IAM) across platforms (e.g., using federated identity or centralized key management) • Define the DevSecOps and cloud security posture, ensuring that designs meet stringent regulatory (e.g., data residency) and global compliance requirements (e.g., GDPR, HIPAA) • Lead Proof-of-Concept (PoC) initiatives for emerging technologies like Generative AI (e.g., Google Vertex AI or AWS Bedrock), serverless computing, and define their eventual architecture and integration into the enterprise landscape • Architect a comprehensive visibility strategy to monitor system health and proactively resolve performance bottlenecks across complex cloud environments • Design automated governance guardrails that ensure every deployment is secure, compliant, and cost-optimized by default. • Mentor, coach, and grow a group of Senior/Lead Cloud Engineers, fostering a culture of engineering excellence, ownership, and continuous learning • Own and drive continuous improvement of the cloud architecture delivery pipeline, promoting GitOps and end-to-end automation across the development lifecycle • Collaborate with the Data & AI Team and Engineering Leads to ensure architectural decisions align with product roadmaps and business domain goals • Elevate the organization’s technical brand by authoring engineering blogs and whitepapers, and representing the company as a speaker at industry conferences and meetups.

• Design, develop, and maintain cloud-native applications on AWS. • Build and maintain RESTful APIs and backend services. • Deploy and manage applications using Infrastructure as Code (IaC). • Create and maintain CI/CD pipelines for automated deployments. • Monitor application performance and optimize cloud resources. • Troubleshoot production issues and implement long-term solutions. • Work with databases, storage solutions, and messaging services. • Implement authentication, authorization, and security best practices. • Collaborate with product managers, designers, QA, and other developers. • Participate in code reviews and maintain high coding standards. • Write technical documentation and deployment guides. • Continuously improve system scalability, reliability, and performance.

Role Description As a Principal Cloud Engineer, you will play a pivotal role in shaping and leading the cloud infrastructure strategy for our B2B SaaS platform. You will be the technical authority responsible for architecting, designing, and managing the cloud environment, ensuring its scalability, security, and performance. Your expertise will drive the adoption of cutting-edge cloud technologies and best practices, while guiding a team of cloud engineers to deliver high-quality solutions. You will collaborate closely with cross-functional teams, including software development, DevOps, and product management, to ensure the successful deployment and continuous improvement of our SaaS offerings. - Define and execute the cloud infrastructure strategy, roadmap, and architecture for our B2B SaaS platform, aligning it with the company's business goals and technical objectives. - Lead and mentor a team of cloud engineers, fostering a culture of innovation, collaboration, and continuous learning. - Architect and implement highly available, scalable, and secure cloud solutions using platforms such as Amazon Web Services (AWS), Microsoft Azure, or Google Cloud Platform (GCP). - Evaluate and recommend new cloud technologies, services, and tools that align with industry best practices and contribute to the platform's performance and reliability. - Collaborate with software engineering teams to design cloud-native architectures, optimizing performance, and minimizing operational costs. - Implement and maintain Infrastructure as Code (IaC) practices using tools like Terraform or CloudFormation for streamlined and automated cloud resource management. - Establish and enforce security best practices, ensuring compliance with industry standards and regulations, and leading initiatives to enhance platform security. - Continuously monitor the cloud environment, proactively identifying and addressing performance bottlenecks, vulnerabilities, and potential points of failure. - Act as a technical point of contact for cloud-related discussions and participate in architectural reviews to ensure alignment with company standards. - Mentor and guide junior cloud engineers, sharing knowledge and promoting best practices within the team. Qualifications - Bachelors in computer science, Information Technology, or a related field, preferred. - 10+ years as a Cloud Engineer or similar role, with a focus on deploying and managing cloud-based solutions in a B2B SaaS environment. - Strong expertise in cloud platforms such as Amazon Web Services (AWS), Microsoft Azure, or Google Cloud Platform (GCP). - Solid understanding of containerization technologies like Docker and container orchestration tools like Kubernetes. - Knowledge of networking concepts, security best practices, and data storage solutions in the cloud. - Hands-on experience with monitoring and logging tools to ensure performance and stability. - Ability to work in an Agile/Scrum environment, collaborating with cross-functional teams to deliver high-quality software solutions. - Strong problem-solving skills and the ability to handle multiple tasks simultaneously. - Excellent communication skills and the ability to effectively convey technical concepts to both technical and non-technical stakeholders. Requirements - Accountability - Adaptability - AI Curiosity & Innovation - Business Acumen - Collaboration - Customer Focus - Dealing w/Ambiguity - Driving for Results - Initiating Action - Technical/Professional Knowledge/Skills Benefits - Fully remote work with company provided equipment (laptop, software, etc.) - Employment with a growing, casual, fun, philanthropic minded company - Comprehensive, high-quality medical/prescription drug plan options, as well as dental and vision plan offerings. - An employer contribution to your Health Savings Account (HSA) if you participate in a High Deductible Healthcare Plan. - Medical Flexible Spending Accounts available. - Dependent Care Flexible Spending Accounts available. - Basic life insurance in the amount of $50,000 or 1 X’s your salary (whichever is higher). - Short and long-term disability and Accidental Death and Dismemberment benefits at no cost to you. - 401K Retirement Savings Plan with automatic enrollment at the first of the month following 60 days of employment at 5% to help you secure your financial freedom. - Paid Time Off (PTO)/Holiday

Role Description As a Sr. Cloud Engineer, you will provide guidance on the delivery and operation of our cloud services to enhance availability, performance, reliability, and security of our solutions. As part of the Platform Team, you will contribute to deployment automation and delivery while adhering to regulatory guidelines and compliance. You will be expected to collaborate with and support teams across the business, to evolve and help implement standards defined within the well-architected framework, and to build toolchains and workflows that help reduce friction in software delivery. It is expected you will exhibit creative and innovative problem-solving skills with a willingness to support the development teams for complex issues as they arise. You will understand and help set an example of best practices and standards for developing and implementing solutions that operate at scale. Key Responsibilities - Build cloud foundational components encompassing network, security, identity, operations, and governance in the Azure cloud. - Monitor, scale, and maintain production resources, ensuring that availability, performance, reliability, and security are of the highest concern. - Participate in troubleshooting issues, facilitate recovery, and contribute to incident response retrospectives. - Contribute to capability, functionality, and sustainability planning of service components for current and forecasted needs in a cost-efficient manner. - Maintain awareness of emerging technologies to address challenges or enable new ways of working. - Provide technical expertise for software solution delivery and recommend and implement improvements to processes and tools. - Design and document cloud best practices, guidelines, and guardrails for cloud technologies. - Operationalize solutions from proof-of-concept through production, using automation for repeatability, maintainability, and to enforce standards. Qualifications - Bachelor's degree in computer science or related technical field, preferred. - 7-10 years of experience working in a similar role. - Deep understanding of tools in the Azure platform. - Expertise with deploying, managing, logging, and monitoring of applications/services using Microsoft Azure. - Experience with one or more: PowerShell/Bash/Python. - Experience with building IaC and automation tools such as Terraform, Bicep, and ARM. - Experience with Microsoft/Azure SQL Server. - Experience working within version control systems. - Operational experience with production SaaS solutions. - Strong knowledge of containers, container orchestration, and the Kubernetes ecosystem. - Ability to analyze performance metrics and provide feedback of possible areas for improvement within developed services. Competencies - Accountability - Adaptability - Applied Learning - AI Curiosity & Innovation - Business Acumen - Dealing w/Ambiguity - Collaboration - Customer Focus - Decision Making - Driving for Results - Initiating Action - Technical/Professional Skills and Knowledge Benefits - Fully remote work with company provided equipment (laptop, software, etc.) - Employment with a growing, casual, fun, philanthropic minded company - Comprehensive, high-quality medical/prescription drug plan options, as well as dental and vision plan offerings. - An employer contribution to your Health Savings Account (HSA) if you participate in a High Deductible Healthcare Plan. - Medical Flexible Spending Accounts available. - Dependent Care Flexible Spending Accounts available. - Basic life insurance in the amount of $50,000 or 1 X’s your salary (whichever is higher). - Short and long-term disability and Accidental Death and Dismemberment benefits at no cost to you. - 401K Retirement Savings Plan with automatic enrollment at the first of the month following 60 days of employment at 5% to help you secure your financial freedom. - Paid Time Off (PTO)/Holiday Interview Transparency & Technology Disclosure We use video/audio recordings and artificial intelligence (AI) tools during our interview process to transcribe responses, evaluate skills, and streamline evaluations. Your data is processed securely and handled in line with our Privacy Policy and local data protection laws.