Role Description Optum Home & Community Care, part of the Optum family of businesses, is creating something new in health care. We are uniting industry-leading solutions to build an integrated care model that holistically addresses an individual’s physical, mental and social needs — helping patients access and navigate care anytime and anywhere. As a team member of our Senior Community Care (SCC) team, we work to provide care to patients in nursing homes, senior housing and assisted living settings. This life-changing work adds a layer of support to improve access to care. We’re connecting care to create a seamless health journey for patients across settings. You’ll enjoy the flexibility to work remotely from anywhere within the U.S. as you take on some tough challenges. - Point of contact for all newly implemented Fully Integrated plans - Provide coaching to OIT members - Point of contact for day-to-day questions, contract exception requests - Documentation, process alignment, report analysis of Claims department errors and performance metrics - Additional administrative tasks to assist with management of team - Maintain and update all OIT SOPs and Job aids - Manage SME Q&A to support staff with their daily job function - Manage Contract Exception requests - Research, analyze, identify root cause correctly the first time, and coordinate resolution of claim issues with internal business partners - Accountable for accurate documentation and routing of issues to appropriate resolution partners - Provide feedback and education to SNFs to reduce recurrence of billing errors - Provide feedback and education to internal teams to reduce processing and load errors - Manage time effectively and balance workload and projects volume - Monitor progress of assigned claim issues and provide regular updates to the SNF contact - Follow Team Standard Operating Procedures (SOP) and use Resource Guides during issue resolution - Report the final resolution on assigned claim issues to the SNF contact - Maintain compliance with all Federal/State regulations and UHG policies - Effective written communication and ability to communicate in terms that the listener will understand Qualifications - High school diploma or equivalent work experience - 5+ years of CSP claim processing - 4+ years of health care/managed care experience - 3+ years of experience with Medicare and Medicaid regulations - 2+ years as a Provider Reimbursement Specialist - Current CSP access - Proficiency with MS Word, Excel, PowerPoint and Access Requirements - CSP claims Subject Matter Expert (SME) - CSP benefit configuration - CSP claims auditing - All employees working remotely will be required to adhere to UnitedHealth Group’s Telecommuter Policy Benefits - Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. - Comprehensive benefits package - Incentive and recognition programs - Equity stock purchase - 401k contribution (all benefits are subject to eligibility requirements) - The salary for this role will range from $72,800 to $130,000 annually based on full-time employment - We comply with all minimum wage laws as applicable Application Deadline This will be posted for a minimum of 2 business days or until a sufficient candidate pool has been collected. Job posting may come down early due to volume of applicants. Company Description At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone–of every race, gender, sexuality, age, location and income–deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes — an enterprise priority reflected in our mission. UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations. UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.

Role Description The Payer Profile Specialist is primarily responsible for maintaining the accuracy of the company’s Universal Payer Database, which tracks essential payer-specific information to support funding, billing, and collection departments. This role manages payer web portal access, supports management projects, and serves as a central point of contact for cross-functional teams to resolve database and access requests with speed and precision. This position reports directly to the Payer Relations Manager. Duties and Responsibilities / Essential Functions - Lead the research, setup, and testing of new payer data, including reimbursement terms, claim requirements, and filing deadlines, within the Universal Payer Database. - Partner with internal users across the organization to troubleshoot and resolve payer data issues efficiently. - Communicate directly with insurance payers via phone and email to verify, clarify, and update contract information. - Audit and maintain the accuracy of information on the company intranet and securely manage user access for various payer web portals. - Maintain a professional workspace and adhere to regular, predictable attendance standards to support high-volume operations. Work Environment This role operates in a professional corporate office or an approved, secure, and HIPAA-compliant home office. The position routinely requires the use of standard digital office equipment and productivity tools. Physical Demands - Remaining in a stationary position at a desk for prolonged periods, with the flexibility to sit or stand. - Constantly operating a computer, keyboard, and other standard digital office productivity tools. - Constantly viewing a computer terminal to read, analyze, and process high volumes of information for extended periods. - Frequently communicating and exchanging accurate information with internal stakeholders, business partners, clients, and employees. Qualifications - High School Diploma or equivalent required. - A 2-year degree in Business or Healthcare Administration is preferred. - 1–2 years of medical office experience required. - Direct experience with Durable Medical Equipment (DME), documentation requirements, insurance policy guidelines, and medical billing is highly preferred. - Professional certifications in Microsoft Office or Adobe Acrobat are preferred. - Solid understanding of medical terminology, including modifiers, allowables, Remittance Advice (RA), and Coordination of Benefits (COB). - Written and verbal communication skills required for professional correspondence with payers and internal teams. Company Description At all levels, working at National Seating & Mobility provides the opportunity to directly impact our client’s lives by giving them self-reliance and independence. Our teams are comprised of passionate individuals, dedicated to providing the best care to each client. We focus on abilities by leveraging technology and creating mobility solutions that are as unique as our client’s needs.

Role Description Are you passionate about helping individuals achieve financial security and live their best lives? As a Retirement Education Specialist, you’ll play a critical role in empowering retirement plan participants to make confident financial decisions. You’ll deliver engaging education, provide personalized guidance, and partner with employers and advisors to drive meaningful outcomes. - Deliver group workshops and one-on-one consultations (virtual and in person) - Partner with plan sponsors, advisors, and internal teams to design and deliver effective retirement education strategies - Develop and implement education plans that increase engagement and participation in retirement programs - Conduct needs assessments to guide participants in making informed decisions about saving, investing, and retirement income - Adapt messaging based on audience needs - Leverage tools and insights to improve participant outcomes Qualifications - Bachelor's degree or equivalent - 2+ years of experience or more in the financial services industry with experience in personal markets, retirement planning, and educating participants - Ability to travel approximately 75% of the time (local, regional, or national with mostly day travel but some overnight travel) - Licensing will be required based on state/federal laws and/or company policy in accordance with current licensing policy. The below licenses are required within 5 months of employment, however a licensed individual is preferred: - FINRA Series 7 and 63/66 (Consideration would be given to existing FINRA Series 6 and 63 candidates) Requirements - Excellent communication, presentation, analytical, and interpersonal skills - Successful history of accomplishments in education, retirement sales, or a related field - Ability to work both independently and collaboratively - Presentation skills, including but not limited to; large group and one-on-one delivery, engaging audiences, and the ability to read the room and pivot when necessary Benefits - Salary Range: $55,800 - $100,800 / year - Flexible Time Off (FTO) for salaried (exempt) employees - Pension Eligible: Yes Company Description Operating at the intersection of financial services and technology, Principal builds financial tools that help our customers live better lives. We take pride in being a purpose-led firm, motivated by our mission to make financial security accessible to all. Our mission, integrity, and customer focus have made us a trusted leader for more than 140 years!

• Event Structure and Governance: Design, map, and maintain the product event architecture (tracking plan), ensuring consistency, reliability, and governance of behavioral data. • User Lifecycle Analysis: Conduct exploratory and diagnostic analyses focused on conversion funnels, engagement, new feature usage behavior, activation, and retention (cohorts). • Dashboard Creation: Build and maintain automated dashboards and performance reports to provide clear, reliable visibility into product metrics. • Data Integration: Combine event and navigation data with business information such as plans, segments, account age, churn, and revenue (SaaS metrics). • Strategic Collaboration: Work collaboratively with Product teams (PMs), Design (UX/UI), Engineering, and leadership to prioritize problems and identify opportunities to improve the customer journey. • Data Culture: Support the evolution from a fragmented or reactive analytics culture to a model focused on diagnostic and predictive analyses and experimentation.