The era of genetic neuroscience has arrived
Patient Education Liaison
Location
United States
Posted
10 days ago
Salary
$165K - $189K / year
Seniority
Mid Level
No structured requirement data.
Job Description
Patient Education Liaison
Praxis Precision Medicines, Inc.
Role Description At Praxis, we are building more than a commercial organization—we are building a patient-centered ecosystem that helps individuals and families access life-changing therapies with speed, empathy, and excellence. The Patient Education Liaison (PEL) serves as the primary field-based patient support partner within an assigned geography, helping patients, caregivers, and healthcare providers navigate the journey from prescription through therapy initiation and ongoing treatment. The PEL delivers disease and therapy education, helps address access-related barriers, and partners closely with providers, specialty pharmacies, and internal teams to support timely treatment initiation. In addition to supporting individual patients and providers, the PEL serves as a trusted resource for complex patient situations, contributes field insights that help shape patient support strategies, and drives continuous improvement in the patient experience. This individual is expected to operate with a high degree of autonomy, judgment, and accountability while influencing outcomes across a diverse group of stakeholders. Success in this role requires strong collaboration, problem-solving, and a deep commitment to helping patients access and remain on therapy. Qualifications - Bachelor's degree. - Typically 8+ years of experience working as a clinical educator, reimbursement specialist, patient services professional, nurse educator, rare disease specialist, or related healthcare field. - Demonstrated experience supporting patients through complex access and reimbursement pathways. - Demonstrated experience independently managing complex patient access and reimbursement situations. - Strong understanding of insurance and the access process, specialty pharmacy distribution models, prior authorizations, appeals, and financial assistance programs. - Proven ability to influence outcomes across providers, specialty pharmacies, patient support services, and internal cross-functional stakeholders. - Experience serving as a trusted resource, mentor, trainer, or informal leader within a field-based organization. - Excellent communication, presentation, and relationship-building skills. - Ability to travel extensively throughout assigned geography (approximately 50–75%). Requirements - Experience supporting launches of specialty or rare disease therapies with a pharmaceutical/manufacturer program. - Clinical background such as RN, NP, PA, PharmD, or equivalent healthcare experience. - Experience supporting patients with neurological or central nervous system disorders. - Experience contributing to the development of field tools, educational resources, onboarding programs, or operational processes. - Experience leading regional initiatives, special projects, or field excellence efforts. Benefits - 99% of the premium paid for medical, dental, and vision plans. - Company-paid life insurance, AD&D, disability benefits, and voluntary plans to personalize your coverage. - 401(k) contributions matched dollar-for-dollar up to 6%. - Long-term stock incentives and ESPP. - Discretionary quarterly bonus. - Flexible wellness benefit. - Generous PTO, paid holidays, and company-wide shutdowns. Company Description Praxis Precision Medicines is a clinical-stage biopharmaceutical company translating genetic insights into the development of therapies for central nervous system disorders characterized by neuronal imbalance. At Praxis we share a common vision of reshaping the human condition into a more freeing and fulfilled existence by developing high impact medicines for patients and families affected by and living with complex brain disorders. Our core Values of Trust, Ownership, Curiosity, and Results are foundational to every aspect of our business and are exemplified by each and every one of our team members.
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