Role Description At Machinify, we’re constantly reimagining what’s possible in our industry—creating disruptively simple, powerfully clear ways to maximize our clients’ financial outcomes today and drive down healthcare costs tomorrow. As part of the Complex Payment Solutions Team, you will, as a Claims Administrator, be responsible for supporting efficient claims processing and ensuring data accuracy throughout the review and auditing process. This role involves: - Performing incoming claim reviews - Organizing data - Assigning statuses - Routing completed files to auditors - Maintaining document hygiene and adhering to internal procedures The position requires close collaboration with internal teams to manage import queues, reconcile balances, validate charges, identify and address errors, and facilitate claims routing. The Claims Administrator oversees the intake and output of files, responding to inquiries, resolving discrepancies, and ensuring effective communication regarding claims. Additionally, this role includes: - Analyzing data trends - Monitoring file-sharing processes - Verifying data transfer accuracy - Ensuring appropriate volume levels are maintained - Performing data entry and supporting additional administrative tasks as needed The ideal candidate demonstrates strong organizational skills, attention to detail, and the ability to work collaboratively in a dynamic environment. Qualifications - Preferred experience in medical record review and knowledge of medical terminology - Proficient in Microsoft Office Suite, Adobe Acrobat, and multi-monitor setups; adaptable to company-specific software - Strong attention to detail, organizational, analytical, and critical thinking skills - Excellent interpersonal and teamwork abilities, capable of collaborating across functions and driving change Requirements - After 3 months: - You will have a strong understanding of the role - You begin building relationships and collaborating with peers - You develop effective time and priorities management - You receive initial feedback about your performance and are using it to improve - You’ve gained confidence in your abilities and are starting to feel more comfortable in your role - After 1 year: - You have mastered the tasks and responsibilities of the position, executing them with confidence and efficiency - You have established a strong network of internal relationships and are recognized as a key collaborator - You’ve been entrusted with greater responsibility indicating the company’s confidence in your abilities - You see opportunities for career progression and personal development Benefits - PTO, Paid Holidays, and Volunteer Days - Eligibility for health, vision and dental coverage, 401(k) plan participation with company match, and flexible spending accounts - Tuition Reimbursement - Eligibility for company-paid benefits including life insurance, short-term disability, and parental leave - Remote and hybrid work options Pay Range $24.00 USD per hour. This is a non-exempt position. Equal Employment Opportunity at Machinify We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, or veteran status. We are proud to be an equal opportunity workplace. Machinify is an employment at will employer. We participate in E-Verify as required by applicable law. In accordance with applicable state laws, we do not inquire about salary history during the recruitment process. If you require a reasonable accommodation to complete any part of the application or recruitment process, please let our recruiters know.

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