KVC Health Systems

Role Description Be the first point of connection for individuals and families seeking critical behavioral health services. At KVC, every interaction matters—and as a Hospital Admissions Coordinator, you play a key role in ensuring timely access to care while providing compassionate, professional support during pivotal moments. The Hospital Admissions Coordinator is an entry-level, fast-paced role designed for individuals passionate about supporting vulnerable populations. This position manages incoming calls, coordinates referrals into available hospital beds, and ensures individuals are placed in the appropriate level of care. - Work closely with referral partners, guardians, and individuals in crisis. - Requires strong communication, organization, and decision-making skills. - Demands the ability to multitask across multiple systems while maintaining composure. - Deliver trauma-informed, customer-focused service. At KVC, our values guide everything we do: helping people, leading with compassion and authenticity, strengthening family connections, collaborating to improve, acting with urgency and innovation, and embracing diverse perspectives. Qualifications - Must be at least 20 years of age. - High School Diploma or equivalent required; Bachelor’s degree in a related field preferred (Social Work, Psychology, Counseling, etc.). - Minimum of two years of relevant experience may substitute for degree. - Valid driver’s license and auto insurance. Requirements - Experience working with vulnerable, at-risk, or underserved populations. - Background in hospital admissions, intake coordination, or crisis response. - Proficiency with Microsoft 365 (Word, Excel, Outlook, Teams) and cloud-based systems. - Experience with Electronic Health Records (EHR) systems. - Strong multitasking and time management skills. - Ability to work independently and problem-solve in a remote setting. - Experience with trauma-informed care and crisis de-escalation. Benefits - Meaningful work supporting children, youth, and families in crisis. - Fully remote work after training. - Structured onboarding with hands-on, in-person training. - Opportunity to grow experience in behavioral health and hospital admissions. - Fast-paced role where your decisions make a real impact. Key Responsibilities - Manage high-volume incoming calls and coordinate hospital admissions and referrals. - Assess eligibility and facilitate placement into open beds or appropriate levels of care. - Provide trauma-informed support and de-escalate callers in crisis. - Communicate effectively with referral partners, guardians, and internal teams. - Accurately collect, document, and enter data into EHR and internal systems. - Maintain strict confidentiality of all patient and family information. - Navigate multiple systems simultaneously to ensure efficient workflow. - Collaborate with internal teams to support timely admissions and care coordination. - Maintain professionalism and composure in high-stress situations. - Support compliance, audits, and adherence to policies and procedures. - Participate in ongoing training, staff meetings, and performance improvement initiatives. What You Bring - Strong communication and active listening skills. - High attention to detail and accuracy. - Ability to multitask and prioritize in a fast-paced environment. - Professionalism, adaptability, and emotional resilience. - A collaborative, solutions-focused mindset. - Passion for helping individuals and families access care.

Role Description Join us in empowering foster youth through a new program at KVC West Virginia called EDIFY! EDIFY is an early intervention initiative that serves foster youth in grades three through seven by providing mentorship, tutoring, and preparation for success in high school and beyond. The program is youth-led, with college students known as Success Coaches, who were once foster youth themselves, guiding younger individuals in care towards achieving academic and personal success. Drawing on their own experiences in foster care, Success Coaches build trust, offer academic support, and help students develop essential life skills. This flexible contract position accommodates your college schedule, with set hours between 4 PM and 8 PM EST. It offers a meaningful opportunity to make a difference while gaining valuable experience. Key Responsibilities - Virtual Mentoring and Goal Setting: - Build trust and connection with students by sharing your foster care experiences and understanding their challenges. - Help students set and achieve clear, measurable goals in academics and personal growth. - Track progress toward these goals, celebrating successes and adjusting strategies as needed. - Academic Support and Tutoring: - Provide remote academic help, including homework assistance and study strategies. - Encourage students to develop strong study habits, time management, and organizational skills. - Focus on helping students improve their grades and understanding of key subjects. - Life Skills Development: - Guide students in building confidence, resilience, and problem-solving skills. - Support students in setting goals and developing accountability for their personal and academic progress. - Technology-Enabled Engagement: - Use KVC-provided computer equipment and resources to effectively mentor and tutor students in a virtual environment. - Utilize online tools to foster a supportive and engaging relationship with students. - Progress Monitoring and Communication: - Keep accurate records of student goals, sessions, and outcomes. - Communicate regularly with the EDIFY Program Coordinator about student progress and any challenges. - Collaborate with other Success Coaches to share strategies and improve outcomes for all students. Qualifications - Must have personal experience in foster care. - Current college student or recent graduate. - Strong academic skills and the ability to tutor in various subjects. - Goal-oriented and committed to achieving measurable outcomes. - Excellent communication skills and the ability to build trusting relationships remotely. - Reliable, organized, and flexible to work part-time during 4-8 PM EST. Work Hours - Part-time contracted position with flexible hours between 4-8 PM EST to fit your college schedule. Benefits - Flexible, remote work that accommodates your college schedule. - Opportunity to make a meaningful difference in the lives of foster youth. - Gain valuable experience in mentoring, tutoring, and virtual engagement. - KVC provides all necessary computer equipment and online tools for success. How to Apply If you are passionate about supporting foster youth, goal-driven, and have personal experience in foster care, we’d love to hear from you! Please send your resume and a brief statement about why you’re interested in becoming an EDIFY Success Coach to [Insert Application Email/Link].