Role Description The Centre for Information Resilience (CIR) is recruiting a senior researcher and expert on Burkina Faso. The role is open to candidates based inside Burkina Faso or in the regional/international diaspora, working securely and remotely where field presence is not feasible. CIR requires the support of a Burkina Faso expert with a deep understanding of the Sahelian and West African context to conduct media, social media, and (where safe) field research. Main responsibilities - Conduct media, social media, and (where safe) field research in Burkina Faso. - Analyse and synthesise gathered information and identify links between key pieces of evidence, distinguishing verifiable findings from analytical judgement. - Conduct key informant interviews — remotely or in person — to deepen understanding of key research questions. - Deliver comprehensive, well-sourced reports highlighting key information, links, patterns, and risks. - Manage a team of researchers. Qualifications - Strong, current understanding of the Burkinabè political, security, religious, and information landscape, including the dynamics of the transition. - Demonstrated familiarity with the principal armed groups and influence actors affecting the information space. - Excellent investigative skills and a curious, sceptical mind. - Ability to operate in a logical, methodical, evidence-led manner with strong attention to detail and rigorous sourcing. - Analytical ability to identify links and connections using contextual information, and to explicitly flag uncertainty. - Strong operational security awareness and discretion, given the sensitivity of the subject matter and the constraints of the press and research environment. - Experience managing a diverse team. Desired Skills - Fluency in one or more of Burkina Faso's local languages. - Knowledge or experience scanning and reporting on social media activity across Facebook, WhatsApp, Telegram, and TikTok — the platforms that dominate the Burkinabè information ecosystem. - Knowledge or experience in approaches to building resilience to disinformation and harmful influence. - Familiarity with open-source research methods. - Experience in remote management or on remotely managed programs. How to apply To apply, please submit your CV, a writing sample in English or French, and complete the application form questions. Shortlisted candidates will be invited to interview, which may be conducted remotely unless specified otherwise. CIR encourages applicants from under-represented communities. CIR is an equal opportunities employer. If you require adjustments or additional support to complete this process, please let us know in your application.

Usability Researcher III Location: CA Job Description: Role Overview The Usability Researcher will lead quantitative UX research to understand customer needs, preferences, and behaviours across large‑scale consumer products. Work includes designing and running experiments, A/B tests, telemetry analyses, and surveys, and translating complex datasets into clear insights that inform product direction. The role requires comfort operating in a fast‑paced environment with evolving design systems, rapid iteration cycles, and shifting product experiences. The ideal candidate navigates ambiguity well, collaborates across multiple partner teams, and supports experimentation and design convergence at scale. Responsibilities · Design, conduct, analyze, and report on quantitative UX research (telemetry, A/B tests, experiments, surveys). · Analyze experiment and behavioral data to identify patterns, pain points, and improvement opportunities. · Create presentations, dashboards, and storytelling artifacts for engineers, designers, PMs, and leadership. · Partner with cross‑functional teams to integrate insights into product and design decisions. · Support rapid experimentation and iteration cycles across evolving product experiences. · Evaluate design system convergence, usability impact, and consistency across experiences. · Work effectively in a dynamic environment with evolving UI frameworks and live experimentation. · Drive user‑centered decision‑making through scalable quantitative research methodologies. Required Qualifications · Bachelor’s degree in HCI, Psychology, or equivalent training. · 5–7 years as a quantitative UX Researcher on consumer products. · Experience with large‑scale consumer platforms, experimentation systems, or behavioral analytics. · Experience using AI tools for data analysis and storytelling artifacts. · Strong communication skills, interpersonal skills, and customer empathy. · Ability to work independently and prioritize in a fast‑paced environment. · Expertise in quantitative methods, including: o Experimentation & A/B testing o Telemetry analysis o Survey design & analysis o Behavioral data analysis · Ability to synthesize complex datasets into actionable insights. · Familiarity with evolving design systems and experimentation‑driven product development. · Comfortable with ambiguity, rapid iteration, and shifting product direction. Top Requirements 1. Experimentation / A/B Testing · 5–7+ years · Designing, running, analyzing experiments · Strong understanding of metrics and statistical validity 2. Telemetry / Behavioral Data Analysis · 5–7+ years · Experience with large‑scale user data (logs, event streams) · Tools: SQL, Python/R, or equivalent 3. Quantitative Research Methods (Surveys + Synthesis) · 5–7+ years · Survey design and analysis · Ability to synthesize behavioral + attitudinal data into insights

Role Description UX Research at Angi is embedded in a multidisciplinary team of designers, researchers, and content creators. We build experiences that span both sides of a two-sided marketplace — homeowners navigating big decisions and service professionals growing their businesses — across digital and in-person touchpoints. We're in a meaningful growth period. This isn't a role focused solely on optimizing existing flows. We're building new product surfaces, exploring new experience models, and using research to identify opportunities we haven't yet named. If you're energized by working in ambiguous, early-stage problem spaces and helping a team build from a strong point of view, this is a good team for you. This is a rare opportunity to do two kinds of research that most roles force you to choose between: - Co-define and execute blue sky and strategic discovery work alongside research leadership. - Own a portfolio of customer experience metrics programs. Together, these two workstreams give you something unusual: real influence at the front edge of product strategy, and the satisfaction of watching your research drive decisions you can measure. You'll report directly to the VP of Research — which means a short path to the conversations that matter and a genuine opportunity to shape how the research function evolves. Qualifications - 4–6 years of UX research experience, with a combination of consultancy/innovation firm experience and in-house product work. - Comfort operating in ambiguous, 0-to-1 spaces. - Familiarity with how product roadmaps, sprint cycles, and metrics work. - Skilled in qualitative methods (interviews, diary studies, concept testing, usability testing) with growing comfort in quantitative approaches (surveys, behavioral data analysis, A/B interpretation). - Strong, clear communicator. - Collaborative and reliable. - Curious about home ownership and home improvement. - Comfortable working in AI-assisted workflows. Requirements - Independently scope and execute research studies based on product decisions and risks. - Work across multiple data sources: qualitative interviews, usability sessions, concept tests, lightweight surveys, and secondary research. - Participate in and support generative and discovery research. - Synthesize across sessions to identify root causes and motivations. - Connect insights to near-term roadmap decisions. - Communicate findings clearly to product, design, and engineering partners. - Present to cross-functional partners and occasional director-level stakeholders. - Use AI tools to accelerate synthesis and research operations. - Contribute to team practice: share reusable frameworks, improve templates, mentor junior researchers. - Build trusted relationships with product and design partners. Benefits - Base salary band for this position ranges from $130,000 - $180,000, commensurate with experience and performance. - Eligible for a competitive year-end performance bonus & equity package. - Full medical, dental, vision package to fit your needs. - Flexible vacation policy; work hard and take time when you need it. - Pet discount plans & retirement plan with company match (401K). - The rare opportunity to work with sharp, motivated teammates solving unique challenges. Company Description For over 30 years, Angi has powered the future of the home services industry, creating an environment where homeowners and pros benefit from more jobs done well. - Founded in 1995 as Angie’s List and rebranded in 2021. - Global company with 9 brands in 8 countries and employees worldwide. - Homeowners have turned to us for 300 million home projects and counting.

• Independently own generative and evaluative research across Consumer and Provider experiences, helping teams understand APFM's two core customers: families navigating care decisions and providers growing their businesses while delivering care. • Shape and maintain a practical research plan tied to product strategy, design priorities, marketplace questions, and leadership decisions. • Plan and run interviews, usability studies, concept tests, journey research, surveys, diary or longitudinal studies when appropriate, and lightweight mixed-method studies. • Help teams understand families navigating senior care decisions and providers managing lead quality, engagement, and conversion. • Synthesize findings into crisp, decision-oriented artifacts that influence roadmap, product and user experience direction, service design, and product strategy, connecting research to the broader care placement journey where family needs, provider needs, advisor workflows, AI capabilities, and business outcomes intersect. • Partner with Product, Design, Analytics, Engineering, Marketing, Operations, Sales, and customer-facing teams to connect qualitative insight with behavioral, funnel, marketplace, and business data. • Identify cross-squad patterns, unmet needs, trust gaps, high-risk assumptions, and experience risks before they become delivery problems. • Facilitate conversations that help teams align on what we know, what we need to learn, and what decisions should change. • Contribute to repeatable research practices so teams can learn faster without lowering the quality bar. • Use and improve lightweight rituals, templates, participant pipelines, and insight repositories that make Consumer and Provider insight easier to reuse. • Partner with designers and product managers on practical research planning, method selection, and evidence-backed decisions. • Model strong research craft and help teams choose the right level of rigor for the question, from rapid directional learning to deeper strategic research. • Experiment with AI-assisted workflows to accelerate research planning, desk research, transcript review, synthesis, pattern detection, and insight sharing. • Help APFM evaluate AI-enabled product experiences for trust, usefulness, clarity, safety, adoption, and edge cases in moments where families and providers need confidence. • Share what you are learning with Product, Design, Analytics, Engineering, Marketing, Operations, Sales, and research partners so the team gets better together.