• Support development and execution of the United States Medical Affairs strategy for encaleret in ADH1 and chronic hypoparathyroidism, including launch readiness and lifecycle planning with scientific rigor and patient focused decision making • Support integrated evidence generation planning and execution, including real world evidence, Phase 4 studies, registries, investigator-initiated research support, and data integration activities • Support omnichannel HCP engagement by enabling field and digital scientific exchange, gathering insights, and translating themes into Medical Affairs programs and tactics • Support strategic relationships with key opinion leaders, investigators, and external stakeholders across endocrinology, nephrology, and related specialties, and co-lead advisory boards and expert panels • Partner with Clinical Development to support ongoing and planned clinical trials and contribute to data disclosure and publication planning with Scientific Communications • Support peer to peer scientific exchange and external education programs, including congress and clinical meeting preparation and scientific materials development • Partner with Congress Operations and Scientific Communications to define congress strategy, align scientific narratives and data priorities, and deliver coordinated pre congress, onsite, and post congress medical plans • Ability to travel up to ~40% for scientific meetings, advisory boards, and internal engagements

• Design, organize, lead and execute training sessions for care professionals on product knowledge effectively • Ensure patients globally in both clinical trial and commercial settings are treated at the highest standards and if necessary to provide onsite support • Plan, organize, and execute Investigator Meetings, Advisory Board Meetings and other equivalent events and present on behalf of the company as needed • Support research, development and commercialization efforts through collecting and synthesizing observation in the medical field and clinicians’ feedback • Develop robust partnership relationship with HCPs within current and future therapeutic area • Educating employees the insights and information gained from academic papers and conference • Identify challenges for the mid to long-term global R&D and medical communication and propose/execute solutions from medical perspective.

Own Coding Compliance I Increase Access to Healthcare I Fully Remote Access TeleCare is transforming healthcare delivery through telemedicine — and we’re growing! Our technology platform, Telemed IQ, empowers hospitals and health systems to deliver life-saving care in real time across every major specialty. We are seeking an experienced, strategic, results-driven Medical Coding Director who thrives in fast-paced environments and wants to make an impact in healthcare. The Opportunity As a direct report to the Vice President, Revenue Cycle Management, the Medical Coding Director is responsible for oversight of the day-to-day operations of all coding activities related to Revenue Cycle. This position plans, monitors, and executes both policy and procedure throughout the company to support and guide the Coding team. The Director will ensure compliance with all Federal and State mandated laws and has a collaborative relationship with the Corporate Compliance Department. Additionally, the Director will assist or prepare reports for the Company’s leadership teams. What You’ll Do Manage and direct the company’s Revenue Cycle Management (RCM) Coding team to promote compliance with all requirements for physician and hospital documentation, coding and billing standards. Responsible for interviewing and selecting staff for Coding positions, both with onshore, direct hires as well as contracted workers (offshore teams). Track metrics related to the coding accuracy and monitor key revenue cycle performance indicators related to coding. Serve as subject matter expert on accurate coding documentation guidelines, while keeping abreast of any upcoming changes; working to fold those changes into our organization seamlessly. Assist in the investigation and resolution of denials and front-end rejections impacting RCM activities and build solutions to reduce future occurrences. Lead and manage the ongoing implementation and execution of coding processes, workflows, and rules. Work with Analytics team to build KPI dashboards and present slides/data weekly to stakeholders. Provide strategic support on projects that overlap with coding and/or compliance with policies and regulations governing RCM. Partner with multiple Access Telecare teams to identify and create new opportunities to lower revenue cycle costs or reduce errors, either through efficiency or AI solutions. Collaborate with Compliance Team to actively participate as coding, documentation and billing resource and consultant for providers. Build documentation repository of coding knowledge to share with all RCM teams. Collaborate with our many vendor partners on improved processes. Manage any payor audits that are requested; ensuring all information is received timely; and work with the teams if deficiencies are found. Work collaboratively with Compliance Team and department heads to support implementation of elements and activities of the Company’s Compliance Program pertaining to compliance to company policies and healthcare regulations governing RCM. Support the creation, implementation, and regular review of policies and procedures designed to meet compliance requirements pertaining to RCM Compliance and oversight. In collaboration with Compliance Team, work with department heads to make certain that revenue functions are operating in compliance with regulatory requirements Work with stakeholders to ensure internal controls, policies and procedures governing RCM and related functions are consistent with state and federal law and compliance plans. Provides direct supervision of staff, including assignment of work tasks, coaching and general performance management Coaches, develops and mentors direct reports with an emphasis on building career paths for professional growth. Administers progressive discipline, including corrective action when necessary, to ensure high levels of job performance and compliance with company policy. Conducts formal performance appraisals for all direct reports and develops action plans for continued development and performance improvement. Manages payroll activities for direct reports to include timekeeping, approval for time off requests, and other administrative functions. Other duties as assigned What You’ll Bring Bachelor’s degree with focus in Business Management, Healthcare Administration or a related field. CCS, CPC, RHIT, or RHIA required. At least 5 years of related work experience including revenue cycle auditing/monitoring or other auditing/risk management role in a healthcare organization At least 5 years in leadership in a healthcare role At least 3 years managing and reporting on key performance indicators Experience with EMR, Charge Capture Systems, Practice Management, and niche revenue cycle bolt-on technologies (Athena & Hybrid Chart experience a plus) Experience in managing teams, supervising team members, and managing outsourced teams Understanding of federal laws and regulations affecting coding requirements Knowledge of 1995-97 Coding guidelines and 2021-23 E/M Coding guidelines Working knowledge of healthcare payor guidelines Ability to effectively lead a team to achieve business goals in a fast-paced environment with multiple competing priorities Extensive knowledge of medical terminology, CPT and ICD-10 coding Knowledge of extracting data, data analytics, MS Excel, Pivot tables, and creating reports Ability to build strong relationships both internal and external customers and colleagues Ability to maintain strict confidentiality Telehealth and multi-state exposure preferred Proficient skills in Microsoft Office applications, especially Word, PowerPoint, Excel, and Outlook. Goal oriented individual accustomed to working in a complex environment Ability to manage multiple work streams, projects, tasks, and goals Proven business acumen, analytical and negotiation skills Proven ability able to work in a fast-paced operation with high standards of excellence Proven problem-solving skills Outstanding professional written and verbal communication skills Ability to prepare accurate reports and maintain timely records Ability to maintain strong working relationships within and outside of the organization. Ability to balance multiple projects concurrently, follow through and focus on details Ability to thrive in a high growth, fast-paced organization and 100% Remote based environment Must be able to remain in a stationary position 50% of the time Occasional travel for meetings and collaboration Why Join Access TeleCare? Competitive total compensation, including base salary + performance incentives. 100% Remote work with national impact and executive visibility. Comprehensive health, dental, vision, life, and 401(k) benefits. Flexible vacation and wellness days — we value performance and balance. Lead a core business function at the forefront of healthcare innovation. Collaborative culture built on ownership, transparency, and results. Ready to Own Something That Matters? If you’re a data-driven leader who thrives on challenge, accountability, and impact — and you’re ready to take full ownership of a business-critical operation — we want to talk to you. We love what we do and if you want to know more about our vision, mission and values go to accesstelecare.com to check us out. Access TeleCare is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, marital status, national origin, disability, protected veteran status, race, religion, sex, or any other characteristic protected by law.

This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more. Role Description The Director of Nurse Case Management is responsible for providing leadership and oversight in the Clinical Operations Department. This role ensures the delivery of high quality, cost effective case management services while maintaining compliance with company policies, customer expectations, and applicable regulatory requirements. - Partner closely with the SVP of Clinical Operations, clinical teams, and key stakeholders to drive performance, quality outcomes, and departmental growth. - Provide leadership and direction to Case Managers, Supervisors and their designated teams. - Oversee the assignment of referrals and ensure timely and accurate time and notes entry into the case management database. - Maintain adherence to all Opus Medical guidelines and customer requirements. - Drive and manage the overall case management workflow, including reviewing documentation for accuracy, quality, and compliance. - Conduct regular review of departmental reports, invoices, logs, and expense data to monitor performance and identify areas for improvement. - Uphold and enforce compliance with all company policies and legal requirements regarding personal health information (PHI and IIHI). - Ensure quality of service delivery across the department and oversee the resolution of client complaints and escalations. - Manage human resources matters within the department, including performance management, coaching, and development of supervisors. - Foster a culture of accountability, collaboration, and continuous improvement across the case management team. - Provide clinical oversight and direction for case management clinical activities as a licensed RN. - Participate in marketing and client support activities, attend client meetings, and represent the case management department in organizational and external initiatives. - Travel may be required. Qualifications - Strong working knowledge of case management principles, workers’ compensation, and/or managed care options. - Ability to lead, develop, and motivate a high-performing team in a fast-paced, remote environment. - Strong analytical skills with the ability to interpret operational reports and drive informed decisions. - Excellent verbal and written communication skills. - Ability to effectively manage relationships and resolve escalations professionally. - Proficiency in case management platforms and Microsoft. - Thorough understanding of HIPAA and all applicable regulations governing personal health information (PHI and IIHI). Requirements - Active Registered Nurse (RN) license in good standing required. - Bachelor of Science in Nursing (BSN) is required. - Master’s degree in Nursing, Healthcare Administration, or a related field is preferred. - Nationally recognized case management certification is preferred such as a CCM, ACM, or equivalent. - Additional certifications in workers' compensation, disability management, or utilization review are a plus. - A minimum of 5-7 years of clinical nursing experience is required. - A minimum of 3-5 years in case management. - Supervisory or leadership experience is preferred. Performance Metrics - Team retention, engagement, and performance outcomes. - Case assignment accuracy and timeliness. - Effective case processing within expected timeframes as well as report review completion on required schedules. Work Environment & Location - Remote with occasional travel as required for customer visits, team offsites, or industry events. Compensation & Benefits - Competitive base salary + performance-based bonus. - Comprehensive benefits package (healthcare, 401k, PTO, etc.). - Professional development and coaching opportunities.