• Lead a team of Product Managers working on complex, high-impact AI solutions for enterprise customers • Work closely with customers to find the right problem to solve (the use case with the clearest ROI) and define the success metrics before building • Operate in high ambiguity, shaping opportunities where requirements are not clearly defined • Drive the delivery of new solutions from early stages to production, making key product and trade-off decisions across speed, stability, and scope • Own a portfolio of solutions across one or more enterprise customers, setting priorities across multiple parallel engagements • Support your PMs in the day-to-day of running their solutions across different customers: help them prioritize, make trade-offs, and unblock them so product implementations and solutions push forward • Balance speed of execution with long-term quality, reuse, and product thinking • Identify patterns across solutions and push for reuse and productization, working closely with the Platform team • Mentor and develop your PMs, growing their product judgment and helping them operate effectively in a fast-paced, ambiguous environment

• Responsible for a functional area of our platform and its long-term evolution • Define and own the vision for your product domain • Deeply understand customer and user needs • Analyze market trends and competitors • Oversee the complete lifecycle of features • Collaborate with teams to ensure a simple, intuitive user experience

• Own our B2B product end-to-end: from talking to clients and HR buyers, to shaping the roadmap, to driving delivery with engineering and design • Run product discovery with clients, HR buyers, and end users • Shape the roadmap and write clear, well-scoped requirements • Drive delivery across design and engineering — own outcomes, not just tickets • Track product performance, close feedback loops, iterate • Keep Sales, CS, and leadership aligned on priorities and trade-offs

• Develops and builds awareness of key customer needs, as relayed by others. • Participates in customer discovery activities with the product team and gives input for solutions. • Helps others to deliver on existing customer commitments. • Regularly reads competitive announcements and events. • Seeks out data in partnership with others to support decisions. • Demonstrates ability to review data from predefined dashboards and shares with team members for decision making. • Understands key metrics for their feature area and major influencers of these metrics. • With clear direction participates in go to market launch plans and activities. • Develops an understanding of how the product is marketed to customers. • Participates in select customer events. • Distributes information to sales and marketing to educate on product issues. • Demonstrates an understanding of the customer experience, and the components of a good product. • Writes clear and concise product requirements that meet guidelines in a timely and effective manner. • Recommends and plans use of feature functionality. • Develops an understanding of, and executes defined product strategy. • Proactively asks questions about strategy and goals. • Learns the company technology stack at a high level, for his/her feature area. • Ability to write detailed technical user stories and present to internal stakeholders. • Learns about technologies to assist day-to-day tasks.