• The Innovations Care Manager is responsible for providing Tailored Care Management for members with intellectual/developmental disabilities enrolled in the NC Innovations waiver. • The Innovations Care Manager is responsible for addressing members’ whole-person needs alongside coordinating and monitoring their waiver services. • The Innovations Care Manager actively engages with members through comprehensive assessment, care planning, health promotion, and comprehensive transitional care. • Travel is an essential function of this position. • Provide assessment and care management services aimed at the integration of primary, behavioral and specialty health care, and community support services, using a comprehensive person-centered care plan. • Complete a care management comprehensive assessment within required timelines and update as needed. • Develop a comprehensive Individual Support Plan and update as needed. • Educate members/LRP on methodology for budget development, total dollar value of the budget, and mechanisms available to modify the member budget. • Secure service authorizations for all Innovations waiver services. • Facilitate access to and the monitoring of services identified in the Individual Support Plan to manage chronic conditions for optimal health outcomes and to promote wellness. • Provide education and guidance on self-management and self-advocacy.

Role Description The role holder will be in charge of overseeing inventory management, retail operations, and reverse logistics across Sun King's nationwide network. The role ensures inventory accuracy, operational efficiency, and system compliance across 160+ retail locations, while steering a large team and managing inventory movements exceeding $1.5 million monthly. By driving process improvements, performance management, and cross-functional teamwork, the Country Store Manager plays a critical role in assisting sales growth, customer fulfillment, and overall operational excellence. What you would be expected to do: - Shop & Field Operations: - Oversee operational delivery for retail shops and field inventory processes across the country within defined SLAs. - Ensure healthy inventory availability and replenishment across the field network, targeting >90% stock availability with <3% stock-out rate. - Drive adherence to operational SOPs, controls, and inventory governance standards across the network. - Field Inventory Governance: - Oversee field inventory accuracy (target >98%), reconciliation processes, and inventory visibility across operational systems (ERP & CRM). - Ensure compliance with FIFO inventory management concepts across all field locations and minimize aging inventory (<5% of total units/value >360 days). - Coordinate regular inventory validations, audits, reconciliations, and corrective action tracking. - Reverse Logistics & Operational Controls: - Coordinate reverse logistics processes for serialized and unserialized inventory across the field network. - Ensure timely receipt confirmation and visibility of inventory returns into warehouse systems (target < 7-day turnaround with >99% accuracy). - Drive improvements in reverse logistics turnaround time, cost optimization, visibility, and process compliance. - ERP / CRM Systems Governance: - Drive operational governance and stabilization of ERP (SAP), In-house CRM, and related operational systems for field operations. - Work closely with Data evaluation teams, Sales & Marketing, Risk, Training and Operations teams to identify and resolve process gaps affecting field operations. - Steer User Acceptance Testing (UAT) for system changes and ensure data integrity. - Strategic Planning & Continuous Improvement: - Steer annual field operations strategy development and execution, targeting efficiency gains. - Drive process optimization, digital transformation, and operational innovation initiatives. - Identify operational risks and implement controls to protect inventory integrity and compliance. - Operational/Performance Evaluation & Reporting: - Develop and maintain operational dashboards and reports for field inventory, replenishment, service levels, and operational performance tracking. - Generate regular operational performance reports for management review with insights and recommended actions. - Use data evaluation to identify improvement opportunities and drive continuous improvement. - Team Management & Capability Development: - Guide a team of >25 reports across inventory control, operations coordination, and administrative assistance. - Drive structured performance management, coaching, capability development, and succession planning. - Foster accountability, ownership, and high-engagement culture across field operational structures. - Any other duties as may be assigned. Qualifications - Hold a bachelor’s degree in Supply Chain Management, Procurement & Logistics, Business Administration, Operations Management, or related field. A master's degree is an added advantage. - Have a minimum of 8 years’ experience in operations, retail operations, field inventory management, or supply chain management at a senior level. - Demonstrate strong comprehension of inventory governance, replenishment processes, reverse logistics, and operational controls. - Have hands-on experience working with a combination of robust ERPs, CRMs, and operational reporting systems. - Demonstrate advanced evaluation and problem-solving skills. - Have strong people management and stakeholder management capability. - Are able to work remotely under minimal supervision. Benefits - Professional growth in a dynamic, rapidly expanding, high-social-impact industry. - An open-minded, collaborative culture made up of enthusiastic colleagues who are driven by the challenge of innovation towards profound impact on people and the planet. - A truly multicultural experience: you will have the chance to work with and learn from people from different geographies, nationalities, and backgrounds. - Structured, tailored learning and development programs that help you become a better leader, manager, and professional through the Sun Centre for Leadership. - We place great importance on sustaining a diverse, inclusive work environment. - We believe that innovation and understanding comes from diversity on every spectrum. - We work to make sure every Sun King team member knows that they belong, knowing that sustaining an inclusive workplace requires conscious effort and is a continuous journey, not an end-state. - Sun King recruits, employs, trains, compensates and promotes people based on their experience, skills, effort, and results. - We explicitly prohibit discrimination on the basis of race, religion, caste, national origin, colour, gender, marital status, family structure, sexual orientation, HIV/AIDS status, or disability.

Role Description Version2.ai is growing fast. We crossed 200 clients and closed our strongest sales quarter on record — and the paperwork hasn't kept up. Every deal we close requires a contract, and every client we keep requires a renewal. Right now that work sits with our VP of Sales, and that's not sustainable. We're hiring a Deal Desk Manager to own the entire post-verbal-commit process: getting contracts redlined, negotiated, signed, and filed — and doing the same for renewals at scale. You'll report directly to our VP of Sales and operate as the connective tissue between Sales, Customer Success, and our standard terms. This is an execution-first role. We don't need a strategist. We need someone who knows how SaaS contracts work, can negotiate confidently with procurement and legal counterparts at universities and nonprofits, and won't let a deal die in paperwork. The role will grow. As we scale, you'll take on broader sales operations responsibilities — pipeline reporting, process documentation, HubSpot hygiene, and forecasting support. We want someone who wants to build that function, not inherit it. What You'll Own - Contracts & Deal Execution (Day One) - Manage all new contract redlining and negotiation from verbal commit to signed MSA — working from our standard terms and knowing when to hold firm and when to make a concession - Own all supporting deal paperwork: Service Orders, DPAs, BAAs (healthcare clients), and any addenda - Serve as the primary point of contact for prospect legal and procurement teams during contracting - Maintain clean deal records in HubSpot through the close process - Flag contract risk or non-standard terms to the VP of Sales before committing - Renewals (Day One) - Own the full renewal paperwork cycle across 200+ clients and growing - Coordinate with Customer Success on timing, pricing, and term changes - Track renewal pipeline and keep CS and Sales informed of upcoming deadlines - Ensure fully executed renewals are filed and reflected accurately in HubSpot - Sales Operations (Growth Path — 6 to 18 Months) - Pipeline reporting and forecasting support for VP of Sales and board materials - Process documentation: building the playbooks, templates, and approval frameworks that don't exist yet - HubSpot data integrity and deal stage governance - Quota and comp modeling support as the team expands Qualifications - 3–6 years of experience in deal desk, sales operations, legal operations, or contract management at a SaaS company - Direct experience redlining and negotiating SaaS contracts — MSAs, subscription agreements, DPAs — with real counterparts, not just internal approvals - Comfortable holding your ground in a negotiation while keeping the relationship intact - Highly organized: you can manage 10–20 active contract threads simultaneously without letting anything slip - HubSpot proficiency (or equivalent CRM — we use HubSpot and you'll live in it) - Strong written communication skills — you'll be emailing procurement directors at universities and hospital systems Nice to Have - Experience with higher education, nonprofit, or healthcare clients — their procurement processes are different and familiarity helps - Exposure to HIPAA contracting (BAAs) and nonprofit/grant-funded purchasing cycles - Experience in a high-growth company where the playbook didn't fully exist yet - Familiarity with revenue operations concepts beyond contracting What This Is Not This is not a strategy role. You won't be building go-to-market models or owning company OKRs. You will be executing — every day — on the operational work that keeps deals moving and clients renewing. If you're looking for a role where you'll present to the board in month two, this isn't it. If you want to build something real and grow your scope as the company scales, read on.

• Own the product strategy for the Integra Optics portfolio, with primary emphasis on data center, medical, enterprise, government, and telecommunications. • Build deep understanding of customer needs, current and future, to ensure product portfolio supports focus on customer partnership to drive success. • Identify market gaps, customer needs, competitive opportunities, and develop business cases supported by market analysis, pricing strategy, and revenue projections. • Define and maintain a near-term product roadmap that prioritizes high-impact opportunities across transceivers, fiber-optic cabling, and related connectivity solutions. • Build a long-term roadmap focused on innovation, value, and driving patents. • Drive quick-turn product initiatives with suppliers and internal partners to reduce time to market. • Identify, qualify, and develop supplier relationships that support portfolio growth and supply continuity. • Develop product requirements and supporting documentation that clearly articulate value, technical needs, and ROI. • Lead the end-to-end NPI process, including requirements definition, supplier qualification, sample validation, pricing, collateral development, and launch execution. • Maintain a healthy NPI pipeline and track progress against launch commitments using a disciplined stage-gate approach. • Monitor industry trends, customer applications, and emerging technologies through direct market engagement, research, and participation in relevant industry events. • Partner with sales teams to support opportunity development, deliver product training, and strengthen market positioning. • Build and maintain strong working relationships with suppliers, customers, the product team, and internal stakeholders across the organization.