Title: Senior Advisor City Communications Location: 90/130 Swanston St, Melbourne VIC 3000 Max Term Full Time Job Description: Organisation Unit: Lead multicultural communications initiatives that help connect Melbourne's diverse communities with City of Melbourne services, projects and priorities $121,095 - $136,286 + 12% Super Full Time, Max Term opportunity from 1 July 2026 to 30 June 2028 About the role The Senior Advisor, City Communications (Multicultural) sits within the Communications Branch and offers an exciting opportunity to shape how the City of Melbourne communicates with and engages Melbourne’s diverse multicultural communities. Working across the organisation, you will lead the development and delivery of culturally appropriate communications strategies, with an initial focus on Melbourne’s Chinese community. As a trusted advisor, you will provide expert guidance on multicultural communications, ensuring information is accessible, relevant, and culturally sensitive. You will work closely with stakeholders across the organisation to develop a culturally sensitive channel strategy, create engaging content, identify translation requirements, and strengthen the City of Melbourne’s capability in multicultural communications. This is a unique opportunity to help shape how one of Australia’s most diverse cities connects with its communities through meaningful, inclusive, and effective communication. A little more about the role - Lead the development and delivery of multicultural communication strategies and campaigns across a range of channels. - Provide expert advice to project teams and leaders on engaging culturally and linguistically diverse communities through effective communications. - Build strong relationships with community leaders, stakeholder groups and internal teams to support inclusive communication outcomes. - Create, translate, review and quality assure content in English and Simplified Chinese/Mandarin, ensuring cultural relevance, accessibility and plain language principles Why join Team Melbourne? Located on the traditional lands of the Bunurong Boon Wurrung and Wurundjeri Woi-wurrung peoples of the Kulin Nation, Melbourne is globally recognised as one of the most liveable, diverse, and dynamic cities. At the heart of it all is the City of Melbourne – a passionate, purpose-driven organisation where your work truly matters. As part of Team Melbourne, you’ll help deliver what’s most important to the people who live, work, study, visit and invest in our great city. We’re proud champions of diversity, committed to continuous improvement, and driven by a shared vision for a vibrant and sustainable future. This is more than just a role – it’s your chance to make a real impact, contribute to something bigger, and shape Melbourne’s future alongside a collaborative and forward-thinking team. About you You are a culturally aware communicator who understands the importance of building trust and connection across diverse communities. You bring curiosity, empathy, experience and sound judgement to your work and can confidently adapt messaging for different audiences while maintaining accuracy and intent. You will also be: - Fluent in spoken and written Simplified Chinese/Mandarin, with the ability to translate, proofread and quality assure in-language communications. - An experienced communications professional who understands cultural nuances and can provide advice on culturally sensitive engagement and messaging. What your experience might look like - Experience developing and delivering multicultural communications strategies, campaigns or community engagement initiatives. - Demonstrated ability to write, translate and review content in English and Simplified Chinese/Mandarin. - Strong understanding of cultural considerations and best-practice approaches when communicating with multicultural communities. - Experience building effective relationships with community organisations, stakeholders and internal teams. - Proven ability to lead and manage multiple priorities, provide strategic advice and deliver high-quality outcomes in a fast-paced environment. Benefits of working with us - Attractive remuneration & benefits: Excellent pay package with a range of exciting benefits. Flexible working, study assistance & other great corporate discounts. - Excellent leave entitlements: Enjoy up to 20 weeks of fully paid parental leave for primary carers, in addition to the government-funded parental leave, with no waiting period to access. Part-time equivalents are also available for added flexibility. - Career progression: Career development support and opportunities to learn new skills within a creative and exciting environment. - Work-life balance and hybrid working: We support flexible hours, alternative work arrangements (like ADOs), and hybrid work-from-home options. A few important things to note – don’t miss out! - Applications must be submitted online. Unfortunately, we can’t accept applications via email, so please be sure to apply through the official job link provided. - Apply early! This role may close sooner than the listed closing date if we find the right candidate — so don’t wait to get your application in. - We are a child safe organisation. The City of Melbourne has a zero tolerance for child abuse. All employees undergo thorough safety screening, including a Police Check and, for most roles, a Working with Children Check. Need more info? Inclusion matters We strongly encourage applications from Aboriginal and Torres Strait Islander peoples, people from all cultural and linguistic backgrounds, people with disabilities, LGBTIQA+ individuals, and people of all ages and faith backgrounds. We provide reasonable adjustments throughout the recruitment process to support all applicants. If you require any adjustments, please let us know via the application prompts or inform our Careers team if you’re contacted for an interview.

Role Description The Contractor is to provide support services to the MN5G Project Board, and NATO Cyber and Digital Transformation (CDT) Division Programme of Work (PoW) by developing technical artefacts, reports and experiments on NGN and Secure Communications. Qualifications - Principal Engineer with a minimum of 10 years of sound experience in Communication and Information Systems (CIS) engineering and design. - Knowledge and experience in International Mobile Telecommunications (IMT) 5G networks, Communication Systems, Networks, Infrastructure, Virtualization, Cloud, Security, Monitoring and Control, and Interoperability. - Experience and knowledge in system architecture and design. - Experience in Enterprise and Capability architecture. - Knowledge of SMC aspects, relevant frameworks and their implementation in large CIS networks. - Experience with Military CIS systems. - Experience in designing readiness assessments, surveys, and maturity assessment models for technology adoption. - Familiarity with CIS related international, commercial, and industrial standards. - Experience with deployable CIS systems (Military and/or Civilian). - Experience in Service Design and Management. - Knowledge of NATO political ambition and organizational structure. Requirements - Required Security Clearance: NATO SECRET - Number of Resources: One (1) single resource required - Period of Performance: ASAP, not later than 3 August 2026 until 31 March 2027 - Location: Offsite, with meetings through video teleconference (VTC) Deliverables and Payment Milestones - Deliverable D1: Project Kick-off and Requirements Analysis - Due Date: 3 August 2026 - Payment Milestone: M1 – 15% of total BASE value. - Deliverable D2: NGN Architecture Development Phase 1 - Due Date: 30 September 2026 - Payment Milestone: M2 – 15% of total BASE value. - Deliverable D3: Network Management and Cyber Defense (NMCD) Review - Due Date: 31 October 2026 - Payment Milestone: M3 – 15% of total BASE value. - Deliverable D4: NGN Architecture Development Phase 2 - Due Date: 30 November 2026 - Payment Milestone: M4 – 20% of total BASE value. - Deliverable D5: 5G White Paper Development - Due Date: 30 January 2027 - Payment Milestone: M5 – 10% of total BASE value. - Deliverable D6: 5G Readiness Assessment - Due Date: 12 February 2027 - Payment Milestone: M6 – 10% of total BASE value. - Deliverable D9: Final Reports Submitted - Due Date: 31 March 2027 - Payment Milestone: M9 – 15% of total BASE value. Benefits - Off-Site Discount: 5% applicable when assigned personnel work off-site. Period of Performance This task order will be active immediately after signing of the contract by both parties. The BASE period of performance is to start as soon as possible but not later than 3 August 2026 and will end 31 March 2027. Security Clearance The work will be conducted at the NATO UNCLASSIFIED level. It is mandatory for the Contractor to be in possession of a NATO SECRET security clearance to enable access to relevant documentation and access to NATO facilities.

Joyful Sound Coordinator Location: Tigerville United States Job Description: DEPARTMENT: campus ministries and student engagement Position Summary: The Joyful Sound Coordinator reports to the AVP of Student Ministries and works closely with both the AVP of Student Ministries and the Senior Director for Church and Community Connections to foster a campus community that intentionally nurtures the Christian spiritual health of the NGU student. This position assists in the development of transformational leaders for church and society through managing and leading Joyful Sound, which is a student only worship ensemble that is scoped to serve the local church and NGU events in worship leadership. This person is expected to live in accordance with a Christian code of conduct and take a discipleship-oriented approach to the role. This position is a part-time, contract position with specific time requirements housed in the Student Ministries area of the Campus Ministries and Student Engagement department. RESPONSIBILITIES: - Disciple ministry team members in the musical worship theology and in the aims of the Student Ministries department. - Develop robust shepherding relationships with ministry team members to encourage their spiritual growth in Christ and unity as teams through formal and informal avenues (e.g., hospitality). - Meet weekly with student leaders to review and assess, support, discuss logistics, and develop set lists. - Prepare students musically and technically to serve church and ministry needs. - Coordinate ministry team outing schedule logistics with the Senior Director for Church and Community Connections. - Provide students with advanced rehearsal schedules and sheet music requisite for rehearsal preparedness. - Rehearse for excellence by coaching vocal parts, instrumental quality, and musicality. - Be present for weekly rehearsals. - Assist in and collaborate toward the development of a theologically robust and stylistically appropriate repertoire for each musical team. - Serve as liaison and university representative for special events involving ministry teams or related activities as assigned (e.g., chapel). - Physical Requirements - Musical abilities: Read music and be able to play an instrument with chord charts. Sing sufficiently to teach and lead others. - Hearing: Hear well enough to communicate with co-workers, vendors, and students. - Dexterity, Grasping, Feeling, Write, Type, and use the telephone, copier, and computer systems. - Mobility: Open files and operate office machines; move between departments and attend meetings across campus. - Talking: Frequently convey detailed or important instructions and ideas accurately, loudly, or quickly. - Lifting, Pulling, pushing: Exert up to 50 pounds of force occasionally, and/or up to 20 pounds of force frequently, and/or up to 10 pounds of force constantly to move objects. - Cognitive/Emotional: Ability to critically think and concentrate. Must be able to respond quickly to changes in conditions. - WORKING RELATIONSHIPS This position is a part-time position in Campus Ministries and Student Engagement and reports directly to the AVP Student Ministries. This position works closely with student leaders and logistics designee in the CMSE department. WORK SCHEDULE - Lead Boot Camp Rehearsals for musical teams as assigned the week prior to classes, Monday - Friday. - Remain in regular communication with the AVP of Student Ministries and his logistics designee. - Approximately 10-15 hours per week with communication, weekly rehearsals, student meetings, and occasional outings. - TRAVEL Some travel may be required within the touring area of ministry teams and as assigned. This job description in no way states or implies that these are the only duties to be performed by the employee. Qualifications - Member in good standing of a local evangelical church. - Supports NGU’s mission statement and core values and holds a commitment to a Christian lifestyle and character in keeping with the biblical model. - Affirm an understanding of and willingness not to teach contrary to the Baptist Faith and Message 2000. - Affirm understanding of and willingness to teach in accordance with and not contrary to the University's statement on Human Flourishing. - Minimum of 3 years prior applicable experience required. - Experience with worship technology required (Ableton, Playback, Planning Center, etc.). - Ability to professionally evaluate difficult circumstances, address conflict in Christ-centered manner, manage emotionality well. Exhibit healthy work-life boundaries and balance. - Understand and comply with HIPAA and FERPA regulations. - Integrates Biblical standards within all assigned responsibilities and approaches student engagement from a Christian, ministerial approach. - Ability to develop and maintain healthy relationships with students, faculty, and staff. - Desires to live beyond the job description to better the NGU community through Christian service and discipleship. - Demonstrates a desire to seek excellence in all they do.

Title: QA Manager- Communications Location: Westwood United States Job Description: The Manager of Citizens' Communications Quality Assurance team leads the strategy, execution, and continuous improvement of quality assurance processes for personalized customer-facing communications across digital channels, including email, SMS, mobile applications, and real-time decisioning platforms prior to production release. This role ensures accuracy, compliance, consistency, and customer-level precision in all outbound communications, enabling Citizens to deliver high-quality, error-free customer experiences. The QA Manager will also work closely with the Communications Platform Product Owners on the development and oversight of end-to-end data and process controls contributing to the overall health of the communications platform. The QA Manager is responsible for overseeing a team of QA specialists, establishing testing and governance standards, partnering with cross-functional stakeholders, and driving process optimization through automation, data-driven insights, and innovation, such as introducing AI capabilities to the QA process. They will also drive continuous improvement through metrics, audits, and root-cause analysis. The ideal candidate balances strong people leadership with hands-on QA expertise and the ability to influence outcomes across marketing, technology, and compliance teams. Primary Responsibilities People Leadership & Team Management - Lead, coach, and develop Communications Quality Assurance Specialists, fostering a culture of quality, accountability, and continuous improvement. - Set clear performance expectations and conduct regular feedback, coaching, and performance reviews. - Provide guidance on complex testing scenarios, data interpretation, and prioritization of competing initiatives. Quality Assurance Strategy & Execution - Define and maintain QA standards, testing methodologies, and governance frameworks for personalized customer communications. - Oversee end-to-end testing across channels to ensure correct message delivery, eligibility logic, sequencing, formatting, and personalization accuracy. - Review and approve QA test strategies, test data, and validation results prior to deployment. - Ensure audit-ready documentation and adherence to internal controls and regulatory requirements. Process Optimization & Automation - Identify opportunities to streamline, standardize, and automate QA testing and data management processes. - Drive continuous improvement initiatives leveraging tools, analytics, and best practices to reduce defects and increase testing efficiency. - Establish metrics and KPIs (e.g., defect rates, cycle time, rework) to measure QA effectiveness and report results to leadership. Stakeholder & Cross-Functional Collaboration - Partner closely with Marketing, Product, Technology, Data, Compliance, and Governance teams to align on requirements and testing timelines. - Manage stakeholder review and approval workflows, ensuring governance protocols are followed consistently. - Serve as a trusted advisor, challenging assumptions constructively and influencing decisions through clear, data-driven insights. Platform & Data Oversight - Provide oversight for QA activities related to decisioning platforms such as Pega (or equivalent), including test data preparation and deployment readiness. - Ensure appropriate use of data, logic, and customer attributes to support accurate personalization. - Stay informed of platform enhancements, tool improvements, and industry QA best practices. Required Skills & Experience - Strong leadership and people management skills with the ability to mentor and develop analytical professionals. - Excellent written, verbal, and presentation skills, with the ability to communicate complex concepts clearly to diverse audiences. - Proven experience managing QA, testing, or analytics functions in a data-driven or digital communications environment. - Advanced proficiency in Microsoft Excel and PowerPoint; ability to synthesize insights and present results to senior stakeholders. - Strong organizational skills with the ability to manage multiple priorities in a fast-paced, Agile environment. - Experience with decisioning platforms (e.g., Pega) is preferred but not required. - Working knowledge of SQL and/or Python for data validation, analysis, or testing automation is highly desirable. - Experience in regulated industries (financial services, healthcare, insurance) or heavy compliance communications review. Education & Certifications - Bachelor's degree in Computer Science, Information Systems, Data Analytics, Mathematics, Statistics, or a related field preferred. - Equivalent professional experience may be considered in lieu of a formal degree. - QA, Agile, or data-related certifications (e.g., ISTQB, Scrum, Pega certifications) are a plus. Key Success Factors - Ability to balance attention to detail with strategic thinking. - Comfort questioning requirements and decisions while maintaining strong stakeholder relationships. - Demonstrated success improving quality outcomes through process discipline and innovation. - Strong ownership mindset with a focus on both customer experience and operational excellence. Hours & Work Schedule Hours per Week: 40 Schedule: Monday-Friday Hybrid: 4 days per week onsite, 1 day remote Some job boards have started using jobseeker-reported data to estimate salary ranges for roles. If you apply and qualify for this role, a recruiter will discuss accurate pay guidance. Equal Employment Opportunity Citizens, its parent, subsidiaries, and related companies (Citizens) provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to age, ancestry, color, citizenship, physical or mental disability, perceived disability or history or record of a disability, ethnicity, gender, gender identity or expression, genetic information, genetic characteristic, marital or domestic partner status, victim of domestic violence, family status/parenthood, medical condition, military or veteran status, national origin, pregnancy/childbirth/lactation, colleague's or a dependent's reproductive health decision making, race, religion, sex, sexual orientation, or any other category protected by federal, state and/or local laws. At Citizens, we are committed to fostering an inclusive culture that enables all colleagues to bring their best selves to work every day and everyone is expected to be treated with respect and professionalism. Employment decisions are based solely on merit, qualifications, performance and capability. Background Check Any offer of employment is conditioned upon the candidate successfully passing a background check, which may include initial credit, motor vehicle record, public record, prior employment verification, and criminal background checks. Results of the background check are individually reviewed based upon legal requirements imposed by our regulators and with consideration of the nature and gravity of the background history and the job offered. Benefits We offer competitive pay, comprehensive medical, dental and vision coverage, retirement benefits, maternity/paternity leave, flexible work arrangements, education reimbursement, wellness programs and more. View Benefits Awards We've Received Glassdoor Best Place to Work in Consulting, Finance & Insurance Human Rights Campaign Corporate Equality Index 100 Award Newsweek America's Most Charitable Company The Banker's US Bank of the Year Dave Thomas Foundation's Best Adoption-Friendly Workplace Disability:IN Best Places to Work for Disability Inclusion