• The Practice Director will be responsible for setting and maintaining the strategy and goals of the practice by creating, owning, and executing on initiatives that drive their practice forward. • Manage the Practice Managers that oversee project managers, consultants, solution architects, developers, and team leads. • Provide direction for practice methodologies, serve as an escalation point for issues, recognize the need for increased skillsets within the team, review Statements of Work (SOW) and negotiate credits, ensure that their practice meets our utilization targets, and maintain and grow financial goals. • Additionally, assist in decision-making regarding the use of applications to optimize performance and efficiency. • Develop and communicate the strategic direction and goals of the practice in alignment with organizational objectives. • Manage Practice Managers, providing guidance, support, and mentorship to ensure optimal performance and development. • Provide direction and leadership in the adoption and implementation of best practices and methodologies within the practice. • Serve as an escalation point for complex issues or challenges, providing timely resolution and guidance to the team. • Identify gaps in skills within the team and develop strategies for upskilling and training to meet evolving business needs. • Develop, monitor, and manage the financial goals of the practice, including revenue targets, profitability, and cost management. • Assist in decision-making regarding the selection and use of applications and tools to support practice operations, ensuring efficiency and effectiveness.

• Define and execute Managed Services strategy and growth plan • Own delivery performance (SLAs, KPIs, customer experience) • Lead P&L, including revenue growth and margin optimization • Act as executive sponsor for key customer relationships • Partner with Sales to drive pipeline, upsell, and expansion • Build and lead high-performing service delivery teams • Standardize and evolve services portfolio and offerings • Manage key vendor/OEM relationships (carriers, indirect channel partners) • Build and develop a high-performing team through effective hiring, coaching, and performance management • Provide regular reporting to executive leadership on operational performance, risks, and opportunities • Manage departmental budgets and resource allocation

• Independently originate, pursue, and secure remediation, environmental liability, and waste management engagements without reliance on internally sourced work • Serve as primary client owner with accountability for repeat work, client expansion, and long-term relationships • Develop opportunities across insurance, industrial, energy, manufacturing, and transactional advisory clients, including work related to remediation, liability evaluation, redevelopment, and long‑term environmental programs • Lead large, complex waste and remediation programs, including multi‑site portfolios, corrective action sites, redevelopment‑driven remediation, CCR facilities, landfills, and long‑term programmatic engagements • Manage projects originated directly by the Senior Technical Director from pursuit through execution and closure • Maintain responsibility for scope control, budgeting, scheduling, and profitability • Provide senior technical leadership on remediation strategy, corrective action, regulatory negotiation, and closure planning • Lead development of conceptual site models, remedial alternatives analyses, cost-to-closure estimates, and liability frameworks • Collaborate with hydrogeology, geochemistry, risk, and transactional advisory teams • Interface directly with regulators (EPA, state agencies, and others) on remedial strategy, permitting, and closure • Support clients in enforcement, consent orders, corrective action, and redevelopment negotiations • Supports clients on the technical aspects of environmental due diligence and transaction advisory, including environmental liability assessment, remediation risk evaluation, and pre- and post-acquisition planning • Provide remediation and regulatory strategy in support of redevelopment and brownfield projects, including coordination with development schedules and closure milestones • Provide advisory support related to environmental claims, including review and validation of remediation costs and technical support to insurance and legal stakeholders • Mentor and develop technical staff while building a sustainable pipeline of work to support utilization and growth

• Oversee and deliver the study start-up phase for assigned projects on time, within scope, budget, and quality standards • Develop and maintain study start-up plans and track progress across assigned protocols • Provide proactive guidance to staff on site selection, submission strategy, amendment strategy, and customer management • Support staff in resolving significant study or site issues and escalate risks appropriately • Manage assigned budgets, maintain profitability, and ensure timely invoicing aligned with scope of work • Provide oversight to local vendors/contractors as applicable • Participate in business development activities, including proposals, budget development, and strategic input on country and site selection • Line manage staff in an international environment, including training, coaching, mentoring, and identifying process/training gaps • Lead process improvement initiatives and act as a key relationship manager for assigned customers • Collaborate closely with global functions such as Project Management, Data Management, Statistics, Medical Writing, Regulatory, and Safety