• Own and grow Pactum's marketing-sourced pipeline and website conversion end to end- from first touch to won deal. • Construct a multi-channel demand engine across paid social, PPC, intent display, ABM, nurture, and outbound. • Define the ideal customer profile and lock the target account list with Sales. • Build and manage the full growth tech stack. • Own A/B testing and conversion rate optimization. • Work directly with Sales, SDRs, and Alliances to close the MQL → SQL → won deal loop.

• Own the end-to-end customer acquisition plan aligned to commercial growth targets • Develop and execute full-funnel marketing campaigns across web and channels, including, but not limited to, paid social (Meta, TikTok), paid search (Google), partnerships, affiliate, influencer, and emerging channels • Plan and manage marketing budgets, optimising for efficiency (CAC), volume, and LTV potential • Identify new customer acquisition opportunities through channel testing, audience insights, and experimentation • Own and lead the acquisition channel strategy, assessing and recommending opportunities across owned, earned, and paid media • Collaborate with channel owners, contractors and creative teams to align on business objectives and ensure delivery against acquisition KPIs • Drive improvements in conversion from awareness to purchase by partnering with Product, Design, Engineering, CRM, Clinical, and Research teams, testing and rolling out optimisations in messaging, customer journey, pricing, and UX • Use performance data and customer insights to continually optimise campaigns, forecast funnels, and shape future acquisition strategy • Partner with CRM, Product, Marketing and Clinical teams to improve customer retention, repeat purchase behaviour, engagement and customer lifetime value • Own key lifecycle metrics including repeat purchase rate, subscription conversion, churn and LTV • Identify opportunities to increase customer value through new products, services, care pathways and customer journeys • Lead a high-velocity experimentation programme across creative, landing pages, pricing, offers, channels and lifecycle journeys • Test and validate new acquisition channels, growth loops and emerging opportunities to unlock scalable growth • Own the combined brand and growth budget, managing the split across paid, owned and earned channels with clear ROI accountability • Deliver accurate, timely reporting on acquisition funnel metrics, channel performance and unit economics to the VP of Growth and Founders

1 in 4 people in the US have a treatable mental health condition, but most providers don't accept insurance, making therapy too expensive for most people. Headway’s mission is to fix this by building a new mental healthcare system everyone can access. We started by solving the biggest barrier to care: insurance. The admin work - credentialing, claims, payment reconciliation - is a nightmare. We've automated that. But we're going further. Over 75,000 providers across all 50 states run their practice on our software, serving over 1 million patients. We are building the best tools for therapists to run their entire practice, reimagining the experience of finding a therapist, and investing in the platform foundations to enable this at scale. We aren't just a billing layer; we are becoming the platform where care actually happens. We're a Series D company with $325M+ in funding (a16z, Accel, Spark Capital, etc.), looking for exceptional people to help us achieve this mission. We want your time here to be the most meaningful experience of your career. Join us, and help change mental healthcare for the better. About the roleThis role exists to build a growth engine that compounds. You will be responsible for scaling Headway-sourced patients. This begins with high confidence in incrementally, while building the people, tooling, and creative systems that will ultimately make results repeatable. Reporting directly to the GM of Patient, you will be the first senior growth marketing hire in Headway’s history on the patient side. You will own the full patient growth marketing remit across paid, lifecycle, and organic channels; stand up foundational martech and measurement systems; deploy creative systems that increase testing velocity; and partner across the marketplace to drive outcomes without channel cannibalization. You’ll work closely with key partners across Engineering, Creative, Data Science/Analytics, Finance, Business Ops, and Provider Marketing, while helping define the long-term strategy for patient growth and broader marketplace dynamics. What You’ll Do... - Patient growth marketing: Own paid acquisition (Search, Social, OLV/OTT, Programmatic/Display), Lifecycle (email/SMS/push), and Organic (SEO, content distribution, Reddit/IG/TikTok/YouTube). - Martech & measurement: Lead channel plumbing, experimentation frameworks, attribution, incrementality, MMM, and reporting — co-owning approach with Eng and Data but owning the outcomes. - Creative systems for growth: Drive briefing, testing velocity, and learning loops across message × audience × asset × surface. - Cross-marketplace levers: Align patient and provider growth to prevent channel overlap and unlock network effects. - Team building: Hire, lead, and develop a high-bar, technical, and creative team across paid, lifecycle, and organic. - Partner cross-functionally: Work with Product/Eng to build surfaces that drive conversion and quality, not just spend. You’ll Be a Great Fit If You… - Have deep expertise in growth marketing with explicit experience in Google, Meta, and OTT/OLV channels. - Have led lifecycle marketing teams and understand how best to deploy email, SMS, and push channels. - Bring strong martech and attribution experience, including build vs. buy decisions and measurement frameworks (attribution, incrementality, MMM). - Have partnered closely with Engineering and Product, operating as one team with shared outcomes. - Have experience deploying AI-forward marketing strategies and maintain personal interest in AI-native marketing stacks. - Communicate clearly and simply, translating complex performance marketing topics for non-experts, executives, and boards. - Can build strategies grounded in business outcomes and understand tradeoffs across product, engineering, and operations. - Have hired and led growth marketing teams of 20+ and built 0→1 systems at scale. - Work effectively with diverse cross-functional partners across analytics, finance, sales, creative, product, and engineering. Compensation and BenefitsThe expected base pay range for this position is $251,200 - $314,000 based on a variety of factors including qualifications, experience, and geographic location. We are committed to offering a comprehensive and competitive total rewards package, including robust health and wellness benefits, retirement savings, and meaningful ownership opportunities through equity. Compensation decisions are made holistically, ensuring fairness and alignment with market benchmarks while recognizing individual contributions and potential. Benefits offered include: - Equity compensation - Medical, Dental, and Vision coverage - HSA / FSA - 401K - Work-from-home stipend - Therapy reimbursement - 16-week parental leave for eligible employees - Carrot Fertility reimbursement and membership - 13 paid holidays + company holiday break - Flexible PTO - EAP - Training and professional development We believe a team's strength is in its people, and we cannot achieve this mission without a team that reflects the diversity of this problem – across race, ethnicity, gender, sexuality, age, national origin, religion, family status, disability, military status, and experience. Headway is committed to the full inclusion of all qualified individuals. As part of this commitment, Headway will ensure that persons with disabilities are provided with reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or receive other benefits and privileges of employment, please inform the recruiter when they contact you to schedule your interview. Headway participates in E-Verify. To learn more, click here. We believe a team's strength is in its people, and we cannot achieve this mission without a team that reflects the diversity of this problem – across race, ethnicity, gender, sexuality, age, national origin, religion, family status, disability, military status, and experience. Headway is committed to the full inclusion of all qualified individuals. As part of this commitment, Headway will ensure that persons with disabilities are provided with reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or receive other benefits and privileges of employment, please inform the recruiter when they contact you to schedule your interview. Headway participates in E-Verify. To learn more, click here. A notice to Headway applicants: To protect yourself against phishing and recruitment fraud, please note that Headway only accepts applications through our official careers page at https://headway.co/careers. Headway will never refer you to external websites, ask for payment or personal information, or conduct interviews via messaging apps. All official communication will come from a @findheadway.com email address. If you are contacted by someone claiming to be from Headway via an unofficial channel, please do not share any information and report it as spam.

• Identify and remove friction points in the user onboarding journey specific to local market conditions, including language, payment methods, KYC flows, and regulatory requirements. • Partner with product and compliance teams to localise the product experience for SEA users. • Track and improve key accessibility metrics — onboarding completion rate, time-to-first-transaction, and local payment adoption. • Plan, execute, and optimise multi-channel growth campaigns (paid social, influencer, CRM, referral, and partnerships) tailored to each market's audience and culture. • Own campaign P&L: set targets, manage budgets, and deliver against CAC, ROAS, and activation KPIs. • Work with creative, brand, and localisation teams to develop market-relevant messaging and assets. • Analyse campaign performance, extract actionable insights, and iterate rapidly. • Collaborate with the product team to identify growth loops, referral mechanics, and feature adoption opportunities. • Drive go-to-market execution for new product launches and features in the three markets. • Champion user research and local market insights to shape product roadmap priorities. • Build and maintain segmentation and lifecycle frameworks to improve LTV and reduce churn.