• Own a dedicated book of accounts and provide support to Canadian Managers • Conduct live demos of analytics tools • Ensure the accuracy of sales documents • Act as a liaison between Canadian Managers and clients

Role Description Under the direct supervision of the Regional Programme Coordination Advisor, Arab States Regional Office, the Intern will provide crucial support to the Arab States regional team. This role focuses on advancing programmatic coordination across all the mandate areas of UNFPA. A comprehensive work plan outlining achievable milestones and learning opportunities will be mutually agreed upon. Regular progress meetings will foster a supportive environment, significantly enhancing the Intern's skills and capacity in areas aligned with UNFPA’s mandate. Key Responsibilities - Programme Support and Coordination: - Help compile and organize Country Programme Documents (CPDs) and related programme planning materials. - Support the review of programme documents submitted by COs, ensuring compliance with requirements and alignment. - Assist in coordinating inputs and feedback from regional advisors and headquarters during the country programme development cycle. - Help track the status and timelines of country programme development processes across the region. - Research and Analysis: - Conduct background research on UNFPA thematic areas (sexual & reproductive health, gender equality, population dynamics) in the Arab States context. - Compile and analyze data to support evidence-based programming. - Prepare summaries, briefs, and background notes for meetings. - Administrative and Logistical Support: - Assist in organizing online regional meetings, including preparation of agendas and meeting notes. - Maintain organized filing systems for programme documents and correspondence. - Knowledge Management and Communications: - Help document lessons learned, best practices, and success stories from the region. - Contribute to the preparation of presentations and internal reports. - Support updating the internal knowledge-sharing platform. Qualifications - Be currently enrolled in a first university degree program (such as a Bachelor’s degree or equivalent) and have completed at least one full academic year; OR - Be enrolled in a postgraduate degree program (such as a Master’s program or higher); OR - Have recently graduated with a university degree (as defined above) and, if selected, must commence the internship within one year of graduation; OR - Be enrolled in a postgraduate professional trainee program and undertake the internship as part of this program. - Demonstrated interest in the programming and development. - Demonstrated written and spoken proficiency in English. - Ability to adapt to new environments and establish and maintain positive working relations with individuals from diverse cultural backgrounds. Requirements - Academic background in social work, development studies, political sciences, social sciences, conflict resolution, or public health. - Some experience working with development, including in a volunteer capacity. - Fluency in English; knowledge of other languages is an asset. - Strong analytical and writing skills. - Initiative, sound judgment, and a demonstrated ability to work harmoniously with staff members from different national and cultural backgrounds. Learning Elements - Increased understanding of UNFPA and the Arab States Regional Office within the broader UNFPA structure. - A deeper comprehension of the UNFPA mandate and policies, including its regional setup and humanitarian mandate. - Insight into UNFPA’s program design and delivery mechanisms. - Understanding the dynamics of operational and program support and communications between field, regional, and HQ levels. - Familiarity with UN technical language, working procedures, and coordination mechanisms. - Enhanced ability to write and formulate substantive documents. - Opportunities to network with UN colleagues. - Valuable work experience as a team member in a multicultural setting. Financial Aspects - Interns do not receive a salary or any other form of remuneration from UNFPA. - The costs associated with an intern's participation in the program must be assumed either by the nominating institution or by the students themselves. - Interns are responsible for meeting their living expenses and making their own arrangements for accommodation, travel, and other requirements. - Interns will receive a stipend to help cover basic daily expenses related to the internship, if they are not financially supported by any other institution or program. - Applicants must have medical insurance for the entire duration of the internship. UNFPA Work Environment - UNFPA provides a work environment that reflects the values of gender equality, diversity, integrity and healthy work-life balance. - We are committed to ensuring gender parity in the organization and therefore encourage women to apply. - Individuals from the LGBTQIA+ community, minority ethnic groups, indigenous populations, persons with disabilities, and other underrepresented groups are highly encouraged to apply. - Reasonable accommodation may be provided to applicants with disabilities upon request. - Diversity, Equity and Inclusion is at the heart of UNFPA's workforce. Disclaimer - Selection and appointment may be subject to background and reference checks, medical clearance, visa issuance and other administrative requirements. - UNFPA does not charge any application, processing, training, interviewing, testing or other fee in connection with the application or recruitment process.

Senior Customer Success Manager Hybrid locations US - Chicago, IL Full time job requisition id R-101446 Job Description: The Senior Customer Success Manager, Growth will support the Customer Success team to provide exceptional service and value realization to our clients, with strong focus on independent agencies. The Sr. CSM will partner with Sales and Technical Account Management to successfully activate new revenue while retaining and growing the existing client portfolio. They will also be responsible for increasing the clients' adoption of IAS technology, maintaining strong relationships, and ensuring that client campaigns meet goals and objectives. We are looking for candidates who are insatiably curious about the world and their clients. Be fearless with questions and genuine with concern This role will suit a Customer Success Manager who is passionate about making an impact, driving ROI for their clients. Our Customer Success team prides itself in assisting Advertisers and Agencies alike in making informed decisions on their Digital Media planning and spending. To succeed in this role, you will need to forge strong connections by establishing productive and trusted relationships with key stakeholders across multiple organisations. This role offers potential to gain in-depth experience of the verification space within the advertising industry. With this knowledge you will be empowered to support your clients' Digital Media strategies, advocating the best use of IAS products, and contributing to mutually successful relationships. We offer our Customer Success teams continuous training opportunities, a flexible remote/hybrid working policy and attractive OTE. Responsibilities: Account Management - Develop and maintain a large book across several independent agencies to meet and exceed customer objectives and IAS revenue goals. - Act as the lead point of contact for both external and internal stakeholders, in all matters specific to assigned client portfolio - Ensure successful activation, upselling and retention of our solutions according to client needs and objectives and align account strategy - Work closely with Sales and Technical Account Management across multiple initiatives ensuring that the activation of IAS products is considering the needs of all client types by informing actively with client and market feedback - Lead strategic client business meetings, webinars, training sessions and provide Industry trends and analysis - Act as the Client champion for product feedback and manage issues escalations within cross collaborative initiatives and innovations internally - Negotiate and activate contract renewals Value Realisation - Develop a trusted advisor relationship with key client stakeholders and executive sponsors, asking pertinent questions to influence performance - Attain a thorough understanding of assigned client's goals, industry trends and best practices - Build a solid understanding of IAS products and processes to assist clients drive business value and ROI on their Digital spending - Collaborate with other internal departments on joint processes towards increased customer satisfaction Commercials - Forecast and track key account metrics and revenue - Own adoption and renewal of IAS services - Identify and grow opportunities within accounts, and collaborate with sales teams to ensure growth attainment - Identify at risk opportunities and work with internal and external stakeholders to build solutions Experience - Proven experience in a client-facing role within an Agency, Media Partner, Social Platform, or CTV adtech - A service-oriented ethos with a strong strategic commercial mind-set and a keen understanding of AdTech, SaaS or MarTech. - Strong analytical skills, with the ability to identify business questions, analyse data, draw conclusions, and develop actionable recommendations. - Exceptional organisational skills, with a proven track record of successfully managing projects to completion - Comfortable in a fast-paced, entrepreneurial and rapid-growth environment. Ability to work independently as well as part of a team - Ability to prioritize across multiple initiatives and ability to communicate and manage upward - Microsoft Office/Google G-Suite proficient. Experience using SFDC, OpenAI/Gemini/other AI Tools. IAS Pay Transparency: The annualized base salary ranges for the primary location, and any additional locations are listed below. Our pay ranges are based on the work location. As part of IAS compensation package, we offer a comprehensive benefits package that includes paid time off, health insurance (medical, dental, vision) as well as PPO, HSA and FSA options and 401k with employer matching contributions. All full-time employee roles include competitive compensation and are eligible for an annual bonus and/or other incentive plans. Each candidate's compensation package is based on multiple factors, but not limited to, geography, experience, skills, job duties, and business need. Primary Location: US - Chicago, IL Primary Location Base Pay Range: $78,400.00 - $134,400.00 Annual About Integral Ad Science: Integral Ad Science (IAS) is a leading global media measurement and optimization platform that delivers the industry's most actionable data to drive superior results for the world's largest advertisers, publishers, and media platforms. IAS's software provides comprehensive and enriched data that ensures ads are seen by real people in safe and suitable environments, while improving return on ad spend for advertisers and yield for publishers. Our mission is to be the global benchmark for trust and transparency in digital media quality. For more information, visit integralads.com. Equal Opportunity Employer: IAS is an equal opportunity employer, committed to our diversity and inclusiveness. We will consider all qualified applicants without regard to race, color, nationality, gender, gender identity or expression, sexual orientation, religion, disability or age. We strongly encourage women, people of color, members of the LGBTQIA community, people with disabilities and veterans to apply. California Applicant Pre-Collection Notice: We collect personal information (PI) from you in connection with your application for employment or engagement with IAS, including the following categories of PI: identifiers, personal records, commercial information, professional or employment or engagement information, non-public education records, and inferences drawn from your PI. We collect your PI for our purposes, including performing services and operations related to your potential employment or engagement. Attention agency/3rd party recruiters: IAS does not accept any unsolicited resumes or candidate profiles. #LI-Hybrid

• Serve as the primary point of contact and trusted advisor for an assigned portfolio of primary care practices across networks. • Build and maintain strong, trust-based relationships with physicians, practice administrators, and frontline clinical staff. • Conduct proactive outreach to practices, maintain consistent communication cadence, and schedule all performance-related touchpoints. • Act as an advocate for assigned practices internally, ensuring feedback, operational needs, and risks are communicated and addressed across Guidehealth teams. • Facilitate ongoing engagement through regular check-ins, performance reviews, and proactive operational support. • Deliver monthly engagement scorecards to all assigned practices and lead performance review conversations with practice leadership. • Schedule and facilitate quarterly performance meetings covering cost of care, quality metrics, HCC recapture, utilization trends, and care management integration. • Translate scorecard data and network performance benchmarks into clear, actionable next steps for practice teams. • Monitor operational performance, engagement metrics, and utilization of Guidehealth services across assigned practices. • Identify practices at risk of underperformance and escalate with supporting context to the Director team in a timely manner. • Support practices in developing and tracking improvement plans tied to shared savings performance targets. • Facilitate weekly pillar huddles (network specific, and pre-implementation) to review current practice state, surface barriers, and coordinate cross-functional responses. • Serve as the liaison between assigned practices and Guidehealth's clinical pillars — Risk Adjustment, Care Management, Utilization Management, and Quality. • Coordinate AWV workflow implementation, CM embedded rollout, and PAC workgroup activities at the practice level. • Collaborate with Clinical Operations, Technology, Quality, and Product teams to ensure seamless service delivery to practices. • Communicate practice-level barriers and needs to pillar leads and track resolution through to completion. • Maintain accurate and current practice data in HubSpot CRM — contact records, meeting logs, action items, and engagement status — on a consistent basis. • Update and maintain the network tracking items for assigned practices on a weekly basis. • Document meeting notes following every practice touchpoint and distribute action item summaries with clear ownership and timelines. • Develop and maintain standard operating procedures (SOPs), workflow documentation, and process improvements as directed. • Support scalability by identifying opportunities to standardize and improve implementation and operational processes across the portfolio. • Provide regular status updates, reporting, and operational insights to leadership. • Support organizational initiatives related to practice performance, operational scale, and service optimization.