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Risk Analyst
Location
Canada
Posted
13 days ago
Salary
$60K / year
Seniority
Mid Level
Job Description
Risk Analyst
Wave HQ
• Performing complex fraud investigations using a wide variety of data in order to accept, reject or refer transactions for further investigation. You're a self-proclaimed (risk) detective! • Assessing the chargeback risk of each business and working directly with small business owners to establish good business practices to protect themselves against disputes. • Demonstrating strong attention to detail in minimizing fraudulent activities, identifying risk exposure, and determining regulatory or compliance violations • Looking for opportunities to improve the way we currently work to support efficiencies and process improvements.
Job Requirements
- 2+ years of merchant underwriting/adjudicating experience working in a payments or fintech space.
- Strong credit risk experience with the ability to identify high-risk businesses.
- A thorough understanding of best practices for preventing service-related chargebacks, and experience in improving policies and operations within a fast-paced environment.
- Fraud and/or compliance risk experience, preferably having worked in monitoring accounts and transactions to identify fraudulent behaviour in online businesses.
- Experience working with rule-based fraud detection tools and a willingness to apply these skills using both internal and third-party tools.
- The ability to manage relationships with our small business owners, using your excellent communication skills to do so.
- You can ask “the right questions” when probing for critical information from a customer and deliver not-so-great news in a way that they are still left feeling great about Wave
- You are resourceful - you know where to dig up relevant, real-world information and understand “the big picture” before making decisions.
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