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We aspire to move money and information in a way that moves the world.
Digital Account Executive
Location
Texas
Posted
110 days ago
Salary
0
Seniority
Senior
Job Description
Digital Account Executive
Fiserv
• Manage a regular meeting cadence with each client in your territory, both onsite and remotely. • Educate clients on Fiserv happenings and our impact on their organization. • Create an easy environment for clients to interact with and communicate with you and Fiserv. • Advocate and lead cooperation/collaboration with other Fiserv business units to realize revenue growth, client value, and satisfaction. • Facilitate client operational escalations to resolution and monitor escalated support tickets, client enhancement requests, and major Professional Services projects. • Coordinate team education on Digital Channels and Electronic Payments products as needed. • Develop and manage Client Action Plans for key clients, cultivate and maintain Client References, and serve as the point of contact for engaging on client satisfaction issues. • Support client visits and conferences and ensure billing accuracy.
Job Requirements
- Experience in client relationship management, service delivery, and/or sales to C-Level executives.
- Experience in electronic banking, mobile banking, and/or payments.
- Bachelor’s degree, and/or equivalent military experience.
- Experience with eCRM software such as Salesforce.
- Working knowledge of Fiserv account processing products, online banking products, and business units.
- Experience with Fiserv systems or applications.
- Additional certifications in banking or financial technology fields.
- Sponsorship: You must currently possess valid and unrestricted U.S. work authorization to be considered for this role.
Benefits
- Fuel Your Life program to support your physical, financial, social, and emotional well-being.
- Paid holidays and generous time away policies.
- No-cost mental health support through Employee Assistance Programs.
- Living Proof program to recognize your peers’ extra effort with points redeemable for rewards.
- Eight Employee Resource Groups to foster a collaborative culture and expand your network.
- Unparalleled professional growth with training, development, and internal mobility opportunities.
- Medical, dental, vision, life, and disability insurance options available from day one.
- Retirement planning and discounted shares with the Employee Stock Purchase Plan.
- Tuition assistance and reimbursement program.
- Paid parental, caregiver, and military leave.
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